If you obtain a lower rate after booking, please call us first. See Customer Care for details.
Find Nearby Properties

mm/dd/yyyy

mm/dd/yyyy

0

0
Adults (ages 19+)
Children (ages 0 - 18)
Room 1









Best Western Roanoke Inn & Suites, Roanoke, TX

Best Western Roanoke Inn & Suites

Star rating: 2.0 of 5
337 Dorman Rd
Roanoke, TX, 76262
866-539-0036
Average Rating
3.6
Recommend
69%
16 Guest Reviews

from $75.00

Lowest avg. nightly rate

This rate first available on Friday, Sep 5

Select a Room & Rate Price Match Guarantee

Review Details for Best Western Roanoke Inn & Suites:

  • 69% Recommend
  • 3.6 Average Rating
  • 16 Guest Reviews
Hotel Service
3.7
Hotel Condition
3.6
Room Comfort
3.5
Room Cleanliness
4.1

Nothing is more important than the opinions of our guests.

Post a Review Review FAQs

Average Rating by Reason for Trip:

Select the reason for trip to view only those reviews

All Trip Types
(16 ratings)
Average Rating 3.6 of 5
Business
(9 ratings)
Average Rating 3.4 of 5
Romance
(0 ratings)
Average Rating 0.0 of 5
Family
(1 ratings)
Average Rating 3.0 of 5
With Friends
(0 ratings)
Average Rating 0.0 of 5
All Others
(6 ratings)
Average Rating 4.0 of 5

Filter Individual Reviews By:

Sort Reviews by:

Next Next Page 1 of 2 Previous Previous
Trip Type: Business Review 1 of 16
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Great For the money

Very spacious room and very clean.

 

Not Recommended

Trip Type: Business Review 2 of 16
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
1.0
Room Cleanliness
1.0
Was this review helpful?
Yes (0)
No (0)
DIRTY

We reserved two nights and only stayed one night. They had a problem with the hotels.com rate and it took longer to check in than anticipated. It was late at night and we booked early hoping to not have to wait long. I booked a king size bed and ended up with two double beds. The light switch in the bathroom was filthy with dirt I cleaned it myself. We found hair in the bathtub and toilet. It looked as if the room had not been cleaned at all. I would not use this hotel again!

 

Not Recommended

Trip Type: Not Provided Review 3 of 16
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
1.0
Room Comfort
3.0
Room Cleanliness
3.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Business Review 4 of 16
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
Was this review helpful?
Yes (0)
No (0)
OK Hotel

If you want cheap lodging, this is OK. It does have free WI-FI which was a big plus for me. It has no free breakfast. In fact, it has no dining facilities at all. I stayed two nights. I was surprised that I received no maid service after the first night. Maybe this was an oversight, but I've never seen this done before.

 
Trip Type: Business Review 5 of 16
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 6 of 16
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
2.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Needs Improvement

It was a very nice hotel. One thing I didn't like about it is that I booked a non smoking room with double beds and I got a smoking room with one king size bed. Not too happy about that but we made it work.

 

Not Recommended

Trip Type: Business Review 7 of 16
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Nothing special

Good place to crash for the night, that's about it.

 
Trip Type: Business Review 8 of 16
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 9 of 16
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 10 of 16
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 

Not Recommended

Trip Type: Family Review 11 of 16
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Not Provided Review 12 of 16
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 13 of 16
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 14 of 16
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 15 of 16
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
Was this review helpful?
Yes (0)
No (0)
Basics done well

I stayed on business for a week and I was very satisfied with the value of this hotel. My room was large and clean with plenty of lighting and a good desk. Wireless internet was included in the price and was very fast. I will stay again if I need to be in the area.

 
 
Next Next Page 1 of 2 Previous Previous

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect hotels.com's position. Neither hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.