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Best Western Lake Buena Vista Resort Hotel - Downtown Disney, Lake Buena Vista, FL

Best Western Lake Buena Vista Resort Hotel - Downtown Disney

Star rating: 3.0 of 5
2000 Hotel Plaza Blvd
Po Box 22205
Lake Buena Vista, FL, 32830
866-539-0036
Average Rating
3.7
Recommend
71%
154 Guest Reviews

from $86.00

Lowest avg. nightly rate

This rate first available on Sunday, Dec 13

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Review Details for Best Western Lake Buena Vista Resort Hotel - Downtown Disney:

  • 71% Recommend
  • 3.7 Average Rating
  • 154 Guest Reviews
Hotel Service
3.7
Hotel Condition
3.5
Room Comfort
3.8
Room Cleanliness
3.8

Nothing is more important than the opinions of our guests.

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All Trip Types
(154 ratings)
Average Rating 3.7 of 5
Business
(14 ratings)
Average Rating 3.7 of 5
Romance
(14 ratings)
Average Rating 4.1 of 5
Family
(59 ratings)
Average Rating 3.7 of 5
With Friends
(30 ratings)
Average Rating 3.9 of 5
All Others
(37 ratings)
Average Rating 3.5 of 5

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Recommended

Reviewed by Fernando G from Miami on November 15, 2009 Trip Type: Not Provided Review 1 of 154
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Location. Excellent service.

Great hotel for a very good price. Great location. Very good service. Few steps from Cirque du Solei and Downton Disney!!

 

Recommended

Reviewed by a hotels.com guest on November 5, 2009 Trip Type: Romance Review 2 of 154
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great room for the money

I was surprised at how nice this was, with as close to Disney as it was. The staff was outstanding and went out of their way to accomodate us. The only thing I did not like was the time share spiel after you check in before you go to your room. Also, it says walking distance to Downtown Disney. We walked home the one evening and this is an incredibly LONG walk...however they have Disney transportation running every half hour.

 

Recommended

Reviewed by a hotels.com guest on November 2, 2009 Trip Type: With Friends Review 3 of 154
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on November 1, 2009 Trip Type: With Friends Review 4 of 154
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on October 20, 2009 Trip Type: Not Provided Review 5 of 154
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on October 10, 2009 Trip Type: Romance Review 6 of 154
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 

Not Recommended

Reviewed by a hotels.com guest on September 15, 2009 Trip Type: With Friends Review 7 of 154
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
2.0
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Ok Room

Hotel itself was located in an excellent location. Very close to Disney, but the overall cleanliness was disappointing. The first room we were placed in had a cockaroach, the phone was not working, and the bathroom did not look clean, so we asked to be switched to another room. The new room was a little better, but a light bulb was out, so very little lighting, and again the phone was not working.

 

Not Recommended

Reviewed by a hotels.com guest on September 15, 2009 Trip Type: With Friends Review 8 of 154
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Ok Hotel Great Location

This room was ok for what we paid. There were limited TV stations on the TV and the room thermostat was set at a certain temperature and I was unable to turn it down or up (I like the room a bit cooler at night). I am guessing this is to save them money. We ate at the hotel restaurant and did not like the required 15% gratuity being automatically added to a party of only 2. The waiter didn't even check on us or offer a drink refill (why should he offer great service, he gets a great tip anyway). Other than that, it has a great Downtown Disney area location. Might stay here again, but probably not.

 

Recommended

Reviewed by a hotels.com guest on September 9, 2009 Trip Type: Family Review 9 of 154
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great Stay

My grandson and I were celabrating his 16th B-day. The staff were very friendly and helpful. Rooms clean. Pool clean. What more could you ask for?

 

Recommended

Reviewed by a hotels.com guest on September 5, 2009 Trip Type: Business Review 10 of 154
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Not Recommended

Reviewed by a hotels.com guest on August 29, 2009 Trip Type: Family Review 11 of 154
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
2.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on August 18, 2009 Trip Type: Rest and Recreation Review 12 of 154
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Good for the money

For the price of the room it wasn't bad. The only thing that could have been better was the staff. They were on the phone the entire time we were checking in and didn't answer our questions. Other than that, good price for the location.

 

Not Recommended

Reviewed by a hotels.com guest on August 10, 2009 Trip Type: Family Review 13 of 154
Overall Rating
2.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
3.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on August 1, 2009 Trip Type: With Friends Review 14 of 154
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 

Recommended

Reviewed by a hotels.com guest on July 29, 2009 Trip Type: Romance Review 15 of 154
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Good For the Money

The location is great and the hotel was very clean. Bring your own toiletries because the ones they have there, which you have to request are far from designer as they advertize. Their comp. breakfast consists of a sandwich. Other then that it was clean affordable and very convenient if your visiting Disney World.

 
 
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