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Best Western Hotel St. Raphael, Hamburg,

Best Western Hotel St. Raphael

Star rating: 4.0 of 5
Adenauerallee 41
Hamburg, 20097, DE
866-539-0036
Average Rating
3.8
Recommend
75%
12 Guest Reviews

from $92.00

Lowest avg. nightly rate

This rate first available on Sunday, Nov 15

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Review Details for Best Western Hotel St. Raphael:

  • 75% Recommend
  • 3.8 Average Rating
  • 12 Guest Reviews
Hotel Service
4.2
Hotel Condition
4.1
Room Comfort
3.9
Room Cleanliness
4.3

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All Trip Types
(12 ratings)
Average Rating 3.8 of 5
Business
(3 ratings)
Average Rating 4.3 of 5
Romance
(1 ratings)
Average Rating 4.0 of 5
Family
(3 ratings)
Average Rating 2.7 of 5
With Friends
(2 ratings)
Average Rating 4.5 of 5
All Others
(3 ratings)
Average Rating 3.7 of 5

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Trip Type: Business Review 1 of 12
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Family Review 2 of 12
Overall Rating
1.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
2.0
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Guest did not leave a comment.

 
Trip Type: Romance Review 3 of 12
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Great for the money & location to the train station

Not as close to the train station as others. Walk to hotel the neighborhood is not the best but never afraid. Hotel was great for the price.

 
Trip Type: With Friends Review 4 of 12
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Good Value

Nice hotel for the price. The staff was pleasant, courteous, and helpful. The hotel room I was in was clean , equipped, and updated, although samll in size. If your room faces the busy street, expect it to be a little noisy from the passing traffic and emergency vehicles. The location is convenient, and within walking distance to the city center and the main train station where you can catch the S-bahn and U-bahn.

 
Trip Type: With Friends Review 5 of 12
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Outstanding Hotel

Read reviews about train noise. You really have to pay attention to hear it. Rooms were small but that's what I expected in Europe. Rooms were very clean and comfortable which out weighs any short comings you might think of.I would definitely stay there again without hesitation. The staff was very friendly and attentive to my needs.

 
Trip Type: Family Review 6 of 12
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Spacious room, great location

Rooms are spacious and comfortable. Location is down a very quiet side street but close to downtown. Parking is free and secure. Staff were friendly.

 

Not Recommended

Trip Type: Not Provided Review 7 of 12
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Great Hotel -- Not Great Neighborhood

The actual hotel itself is very nice. It is clean, the staff is friendly and helpful and the room was a good size. The location of the hotel, however, was less than desirable. While it is only a short walk to the central train station it is not a family environment (many "working girls" around).

 
Trip Type: Special Event Review 8 of 12
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Decent hotel

Nice hotel, good location to the train station, beds were comfortable, bathroom was nice, No pool for kids, not a family oriented hotel, bar was small

 
Trip Type: Business Review 9 of 12
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Family Review 10 of 12
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
2.0
Room Cleanliness
4.0
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any way they can get money from you now...

I traveled with my infant son for a three day stay in Hamburg. The first room they put me in looked more like a small hospital room than a hotel room, and because I needed a crib for my son, I was moved to another room with enough space for the crib. That's fine, and the staff was friendly and the room was clean. I have to say though, that I was expecting breakfast to be included (it wasn't -- my fault -- I guess I misread something), but what I found truly offensive was that they now, at a 4-star hotel, expect you to pay for even the basic television viewing that comes standard everywhere else I've stayed. Not that I would have been glued to the thing, but, please, that's just insulting, especially on top of the price I was already paying.

 
Trip Type: Business Review 11 of 12
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Good Choice

Excellent service, convenient, good food, professional staff

 
Trip Type: Overnight Stay Review 12 of 12
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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two night stay was okay.

This hotel was located near the U-Bahn station, so accessible to all of Hamburg. It was clean and efficient. Pretty cramped though for those of us from the US that are used to being able to walk around the bed. The bathroom was very tight, although it had everything you needed. You could hear the underground railway, muffled during the night-which was kind of nice. The staff was helpful and the restaurant was outstanding. The buffets for breakfast and dinner were fantastic-actually the best part of the stay. It would be harder to stay longer than a few nights.

 
 
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