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Best Western Downtown Convention Center, Nashville, TN

Best Western Downtown Convention Center

Star rating: 2.5 of 5
711 Union St
Nashville, TN, 37219
866-539-0036
Average Rating
3.8
Recommend
75%
311 Guest Reviews

from $115.00

Lowest avg. nightly rate

This rate first available on Wednesday, Nov 25

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Review Details for Best Western Downtown Convention Center:

  • 75% Recommend
  • 3.8 Average Rating
  • 311 Guest Reviews
Hotel Service
4.1
Hotel Condition
3.6
Room Comfort
3.8
Room Cleanliness
3.9

Nothing is more important than the opinions of our guests.

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All Trip Types
(311 ratings)
Average Rating 3.8 of 5
Business
(82 ratings)
Average Rating 3.6 of 5
Romance
(20 ratings)
Average Rating 3.9 of 5
Family
(12 ratings)
Average Rating 3.8 of 5
With Friends
(88 ratings)
Average Rating 4.1 of 5
All Others
(109 ratings)
Average Rating 3.7 of 5

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Next Next Page 1 of 21 Previous Previous
Trip Type: With Friends Review 1 of 313
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Not Provided Review 2 of 313
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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"Great Hotel "

the room was very nice and clean. Staff treated you very well. I would stay there again if needed.

 

Not Recommended

Trip Type: Business Review 3 of 313
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
2.0
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Needs major improvements

The rooms are small, bathroom is tiny, the noicse from the street was endless all night long...would not stay there again under any circumstances.

 
Trip Type: Special Event Review 4 of 313
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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got what I paid for!

I was looking for convenience to the Sommet Center without being too pricey. I was able to walk securely to the event but I was a little uncomfortable walking back in the dark. Staff was courteous and attentive. Room was fine, but the bathroom was tiny -- no frills but about what I expected. Breakfast was good, too. Overall, it was worth the price and "free parking" is rare downtown, especially valet.

 
Trip Type: Special Event Review 5 of 313
Overall Rating
4.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
3.0
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Guest did not leave a comment.

 
Trip Type: With Friends Review 6 of 313
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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great location for price

The hotel is located within walking distance to printers alley, 2nd and broadway. We were in town for a football game at vandy stadium. I would suggest staying downtown even if in town for game as several fans were downtown prior to the game. Hotel seemed to have a recent facelift as our room was nice and bathroom looked new. There is a quaint cafe in front of hotel for breakfast and lunch. Owner is super nice. Also on the first floor of hotel there is a convenient store. Really can't beat the price to stay within walking distance to hot spots.

 
Trip Type: With Friends Review 7 of 313
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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VALET PARKING

THE ATTENDANTS WERE ALL VERY COURTEOUS AND PROMPT. aLL THE STAFF WAS FRIENDLY. GREAT STAY IN NASHVILLE.

 
Trip Type: With Friends Review 8 of 313
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
4.0
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Good hotel for price

Had two rooms one had microwave and fridge other did not. This was not a good thing. Location was good. Would stay again.

 
Trip Type: With Friends Review 9 of 313
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
3.0
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Romance Review 10 of 313
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
4.0
Room Comfort
2.0
Room Cleanliness
2.0
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No (0)
About what I expected for the money

Room smelled moldy, maid didn't come a couple of days. Customer service was great and location was perfect.

 
Trip Type: Overnight Stay Review 11 of 313
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
4.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Special Event Review 12 of 313
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
2.0
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Probably won't stay here again

The internet was not working - either wireless or wired - during my entire stay. I had to locate a coffee shop with wireless to conduct some important business. The hotel was pretty noisy all night long - but that's probably because it was in downtown Nashville. One morning, the hallway smelled like somebody had thrown up in it - which they probably did. We were taking our son to Vanderbilt for the start of the year. Probably won't stay at this hotel next time.

 
Trip Type: With Friends Review 13 of 313
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
Great room for money

My friend and I picked the hotel based of the location - and that we were not looking to pay a very high price for a room. The room was more of a place to sleep and keep our stuff - not where we were planning to spend a ton of time. So for what we were using it for - I thought the hotel was great. With free parking - and being within walking distance from alot - it worked out very well for us.

 
Trip Type: With Friends Review 14 of 313
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
4.0
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Yes (0)
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Excellent Hotel

Convenient location, clean and comfortable, friendly staff, will stay there again!

 
Trip Type: Special Event Review 15 of 313
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
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Guest did not leave a comment.

 
 
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