Best Western Dallas Hotel and Conference Center

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Guest did not leave a comment.

Great room for the money

The room was clean, the bed comfortable, and the hotel staff was warm and friendly. I was amazed at the value for the money.

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Excellent room for the price.

Hard to get into from freeway, but once in the room, it was wonderful,an excellent room for the price. I would gladly recommend it.

Great place to stay, nothing bad to report

I stayed over-night but was treated great and I stay here every time I am in the Addison/Dallas area

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Good deal for the price we paid.

I was a little disappointed that our cable tv pay per view service did not allow us to rent a movie. We called the front desk to have a technician come up and look at the tv. We gave up after waiting 2 hours for the technician.

Would stay again

I liked everything about the hotel, in all honesty. The bed was to soft for me, but that is not their fault that they have a lot of customers. The staff is super friendly and willing to help. The lounge is nice also, I ordered some ice cream, and all they had was vanilla. So I said, "what no chocolate syrup" and she said no, sorry. When she came back with it it had whipped cream, chocolate syrup and even a cherry on top. She said she found some, it really made my day. They have free wifi and free parking. I got free breakfast, and I thought it was very nice. They had a small selection, but I had french toast and hash browns on my first day. the second I had the same thing but with pancakes, eggs and fruit. I do not care for eggs, but these were pretty good. It is located right off the freeway. There is a chinese place right behind it, I would not recommend it. it was stale and greasy. I have to go to Dallas again in December, and I will stay again. I really like this hotel. For the money I paid, this room was way better then what I paid.

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Guest did not leave a comment.

Guest did not leave a comment.

Customer No Service

The dead-bolt on the room door wouldn't lock. I had no hot water, and received no apology from the front desk. I was also disturbed by housekeeping personnel knocking on doors and saying "housekeeping". There's got to be a better way of getting the rooms cleaned without disturbing the guests who have not checked out. Overall this is typical of what passes for customer no service these days.

Very nice place to stay.

The staff was very understanding. First room the tv was not working properlly. Second room the ac was acting like the tv in the first room. Finally the third room had no problems. Great hotel,good amenities and would deffintely stay here again.