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Best Western Chocolate Lake Hotel, Halifax, NS

Best Western Chocolate Lake Hotel

Star rating: 3.0 of 5
20 St. Margaret's Bay Rd
Halifax, NS, B3N1J4, CA
866-539-0036
Average Rating
4.4
Recommend
94%
17 Guest Reviews

from $76.00

Lowest avg. nightly rate

This rate first available on Wednesday, Nov 25

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View important information about: Renovations

Review Details for Best Western Chocolate Lake Hotel:

  • 94% Recommend
  • 4.4 Average Rating
  • 17 Guest Reviews
Hotel Service
4.5
Hotel Condition
4.0
Room Comfort
4.5
Room Cleanliness
4.6

Nothing is more important than the opinions of our guests.

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All Trip Types
(17 ratings)
Average Rating 4.4 of 5
Business
(3 ratings)
Average Rating 5.0 of 5
Romance
(1 ratings)
Average Rating 5.0 of 5
Family
(7 ratings)
Average Rating 4.0 of 5
With Friends
(0 ratings)
Average Rating 0.0 of 5
All Others
(6 ratings)
Average Rating 4.3 of 5

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Trip Type: Business Review 1 of 17
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 2 of 17
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
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Was a good Experience

We stayed in the hotel for 2 nights. There was public transportation easily accessible which was right across the hotel. It was convenient to go downtown. The service was good.

 
Trip Type: Family Review 3 of 17
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Travelers With Dogs Can Stay in Style!

Cocoa, the Chocolate Lab and mascot of the hotel, sets the tone. Your canine companion is welcome at this beautiful hotel. Much unlike many accommodations in the US, this nicely appointed Best Western makes your mutt feel right at home. We had a beautiful view of Chocolate Lake and the city of Halifax beyond. A nice lake-side park is available for pet exercise. Our rooms were first rate as was the treatment we received from the hotel staff. Our only complaint was that there were no chocolate cookies available the night we stayed. Come see for yourself!

 
Trip Type: Overnight Stay Review 4 of 17
Overall Rating
3.0
Hotel Service
2.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
3.0
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Yes (0)
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Guest did not leave a comment.

 

Not Recommended

Trip Type: Family Review 5 of 17
Overall Rating
3.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
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Under Construction

The front entrance to the hotel was under construction and you had to enter through the lower level and had a long walk to the elevator to reach the lobby level. The surrounding area was not very appealing.

 
Trip Type: Family Review 6 of 17
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
2.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Hotel uder construction

It looked to me that only one quarter of the hotel was available for occupacy. The other three quarters was under construction making access to and from the hotel in general difficult. Otherwise we thought it was a good hotel and would stay again once construction is finsihed. The condition of the hotel was not known to us until we checked-in.

 
Trip Type: Family Review 7 of 17
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
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Construction - Hot water

This hotel was under construction during our visit. Wish we had known that before we booked. On the second day of our stay there was NO hot water. They did finally get it fixed but not before I had to take a cold shower to get ready to go out to dinner.

 
Trip Type: Romance Review 8 of 17
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Awesome!

This hotel was better than expected! I've always believed that Best Western hotels were hotels where you'd want to spend the least amount of time in there, but it wasn't. The bed was really comfortable and the bathroom was really clean. Great room overall. Great service from the receptionists. They were very helpful with information about the area. We had a lake-view room, which was really awesome. We had great time.

 
Trip Type: Family Review 9 of 17
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Yes (0)
No (0)
Great room for the money

Every things was OK, just the food in the restaurant needs some improvement.

 
Trip Type: Business Review 10 of 17
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Family Review 11 of 17
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
A highly recommended hotel

This was our second stay at the hotel - we have been there for a week both times. We were impressed with the professional and friendly manner of the staff and the value for our money. We will definitely return!

 
Trip Type: Special Event Review 12 of 17
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
4.0
Room Cleanliness
4.0
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Noisy

I've stayed here twice and on both occasions there were people partying in their rooms adjacent to mine.

 
Trip Type: Not Provided Review 13 of 17
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
No (0)
we will be back

Our stay at the Chocolate Lake Best Western was wonderful.The staff was extreamly pleasant and helpful.It was like staying with family.Our two german shepards were traveling with us as well and they also felt right at home and made quick friends with Cocoa the resident Labordor Retreiver. The room was clean and the bed was scrumpous with down pillows and comforter. If you enjoy a cocktail the bar manager is sure to please ! We have nothing but good things to say and will certainly stay again when we pass through Halifax.

 
Trip Type: Special Event Review 14 of 17
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
Was this review helpful?
Yes (1)
No (0)
Great Service and Quality for the money

I was a little hesitant about booking this hotel but as it turned out we were really satisfied with the service, the rooms and beds are really comfortable - to the point that you do not want to leave the room! Our room was overlooking the lake and downtown was only a 10 minute cab drive. I would highly recommend the hotel.

 
Trip Type: Family Review 15 of 17
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
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Guest did not leave a comment.

 
 
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