Best Western Carriage Inn

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Food less then desirable.

The rooms was great. Comfortable, clean , and the personnel were friendly. The down side was the hotel has a Denny's restaurant on site. The food was not someting I would voluntarily pay for. Did not get appatizer prior to dinner (as was requested), food looked sick and didn't taste much better. Unfortunately there is not much in the area for food service. On 2nd evening drove around and found a KFC shop and purchased food there. I don't care much for fast food but refused to go back to that Denny's.

Nice Room for the Price

This was a nice place to stay at a good price. The neighborhood was a little rough but it is close to the Interstate and there is a Denny's right on the property which deliver to the room if you so desire. No frills, just a clean, comfortable room for a good price.

Exceeded Expection

This hotel exceeded our expection. The location is very convenient to get on to fwy 405 and 101. The room is very clean, quiet and comfortable. There is no charge to parking either. Though breakfast is not included, next door's Danny's is a plus. We will definitely come back again.

Overpriced, filthy carpet, out dated, sandpaper sheets

Considering the price we paid, this hotel was way under our expectations. The carpets were filthy and stained, and the sheets felt like sandpaper. The decor of the room was 1970's. There were people digging ditches outside the room. I forgot my phone charger and called the front desk. Even though the price I paid was triple what I would expect to pay in a similar quality hotel, the clerk asked me for my credit card number to mail it to me. They could have put it in the mail for next to nothing. Based on my impression of the hotel, there was no way I was going to give that guy my credit card number over the phone. Upon arrival there were 2 hardened "street people" hanging out in front of the entrance to the lobby arguing. The clerk paid no attention to them until I raised my concerns with the safety of the hotel. He asked them if they were guests. Judging from the fact that they hadn't shaven, had holes in their clothes, dirt stains from sleeping in the streets and smelled like barn animals, the question seemed surreal. They moved their hangout to the sidewalk in front of the hotel and stayed there. The clerk did not call the police to have them removed. No breakfast was offered or served. Even the "number motels" offer coffee and a danish. I would NEVER stay in this hotel again. The company's corporate offices should do an inspection and consider dropping this property from their chain. If I hadn't already paid through this site, I would not have stayed there - at any price.

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Guest did not leave a comment.

Guest did not leave a comment.

Good hotel for the price

This was a good hotel for the price. Just your basic hotel with no real thrills. Clean room that had all the necessary things you would expect. The neighborhood felt safe and it had very easy access to highway 101 and the 405. If you are looking for a clean and safe hotel around the L.A. area then I would recommend this one.

Worth the money

We were pleasantly surprised by the location and condition of the hotel. The staff gave helpful tips on restaurants in the area.

Good value hotel

It was not outstanding, but good one for the price you pay. It's clean, doesn't smell bad..

Comfortable time spent

It was quiet and the room was clean the five days we stayed. There were plenty packing spaces and always, was able to park close to our room.

Guest did not leave a comment.

Good Value

My wife and I stayed at this hotel while attending a conference in the Burbank area. We were very pleased with our stay. The service at the Denny's on-site was sub-par. No complaints other than that. We will stay there again when we are in the area.