Best Miami Hotel

resonable hotel

very affordable if you purchase rooms thru hotels.com because you would save $100. this is nice hotel. i will stay again. very friendly staff

"More like the worst miami hotel"

The bathroom had broken tiles on the floor, creating a fall hazard. Two of three lights did not work in the room. The "continental breakfast" consisted of white bread or wheat, no toaster and margarine no jelly, and watered down coffee. The worst part was how much of an attitude the staff had, when just asking simple questions.

Guest did not leave a comment.

Very, Very Satisfied

My sister and I were very happy with this Hotel. The location, the shuttle, the rooms,the people, it just had all that we needed.

a Work in progress

We were not expecting a lot as this is a bargain hotel. However, we were dismayed to find the bed broken in our room. The box spring wood was actually split causing the bed to sag and creak terribly. They DID however send a man to look into the problem very quickly. I wish he had spoken English so I could tell him the problem. The bedspreads on both beds were also very worn and had large Holes in them. They did move us to another room very quickly. The other room was definitely a work in progress. I guess they are taking out all the carpeting in this hotel and replacing it with fake wood flooring. Our room did not have any baseboards or thresholds. We were also irritated with the Spanish speaking at the desk. True they were able to speak English to us, but while you are at the desk, they should not be speaking another language in front of you. I feel that is rude. I would not stay at this hotel again.

Great for your money but I think it's a little far from airport

I waited close to 2 hours for pickup from miami airport. I called several times and at first the front desk phone just rang and rang and rang. Finally I spoke to a real live person who promise me that the driver was on his way. After he picked me up, I realized the traffic was terrible. I was so glad that I finally arrived to finally rest my legs. Other than that experience the Hotel was fine.

Guest did not leave a comment.

Guest did not leave a comment.

Worst hotel EVER!!!

The staff was horribly rude and the hotel was not clean. It smelt horrible and they had no were around there to eat. When asking the hotel staff for help they treated you like you were an idiot. We had planned to stay 3 nights in this hotel but cancled 2 nights and suffered 1 night. I will never stay here again and i do not recomend this hotel to anyone. Hotels.com should take this one off there list.

Not exactly Miami's Best!

Unfortunately from the minute we stepped in we were off to a bad start. First, the a/c was about 60 degrees, which was leaking, felt like a freezer, odd moldy smell, and unstable bed, we had to be switched to another room. The second room was located in front to the icemaker and was sounding all night preventing us from resting and not to mention a door to the next door neighbor's connecting to our room, we heard their conversation's all night long. I was looking forward to the breakfast and what we found were pieces of cold bread slices with coffee (due to the recession as per the employee serving) long lines to get to one of the 2 small toasters. If you plan to travel with children make sure to be ready with juice and milk, as this hotel only serves coffee and bread! Finally we were switched to a third room due to the unimaginably horrific circumstances of the last two; this one was also leaking and had a moldy smell, oh and be ready to pay $7.50 a night for parking your vehicle as you are their guest. First and last for me not worth the aggravation, Days inn beats this hotel any day, poor customer service, poor maintenance, and unhygenic, bogus breakfast, extreme cold a/c temperatures temperatures, didn't feel like a vacation, DEFINITELY DO NOT RECOMMEND. 2 nights & after the 1st night i couldn't cancel our stay as you had to pay for the 2nd night even if you cancel per hotels.com policy the clerk adviced.

"Good Stay for the money"

It was fine for my two night stay. The room was clean and the staff was courteous. It was great having transportation from the airport and to the port of miami. Breakfast was only coffee and bread. That was somewhat disappointing, so be prepared to walk a few minutes to the restaurant near by. All in all a fair experience for the price.

Guest did not leave a comment.

Guest did not leave a comment.

horrible experience

I regretted to have booked this hotel the second we've stepped in our room. How can they call themselves a boutique hotel??? The best hidden secret of Miami?? Better nobody finds that secret out. The room was so little and so basic, the parquet floor looked like it had been cut with scissors. They have cut a piece of carpet to make it as an inside door mat. The mat was not even cut straight. Hairs in the shower. Both beds were unstable. Shower curtains were really old looking. I was glad we checked in late and had to leave early the next morning. This place is a dump.