Banff Caribou Lodge and Spa

Great Location in Banff

This hotel met all of our expectations and is an easy walk from downtown.

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No airconditioning

There is no aircondition in the rooms. A problem in July.

nice hotel

enjoyable visit

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Well satisfied but.......

We would have preferred a smooth, firm mattress to the pillowtops, and a lightweight summer spread to the thick comforter. The weather was warm and there is no air-conditioning, although a fan helped. Food at their Keg restaurant was very good and the hotel staff very helpful.

A great place to stay in Banff

I was delighted with our stay at the Caribou Lodge. The location was perfect (a nice stroll to downtown) but a little bit away from the hussle and bustle. The hotel staff was friendly and helpful, the atmosphere perfect (it fit the Rockies location), the food excellent in the Keg Restaurant (though a little pricey),and the beds delightful! We loved staying in Banff (an upscale, pretty and friendly community), well-located within the park with lots to see nearby. It's a wonderful destination. Please obey the rules and take care of the wild animals so they wil be around for many years to enjoy! Kudos to Canadian Park personnel for a beautiful park.

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Not Worth It For The Price

Three star hotels in major cities are less expensive and give better service. When we checked in, the staff did not give us the breakfast voucher included with our reservations. The power went out in the hotel during the morning and the staff was ill-prepared for this event. The breakfast buffet was closed with no sign indicating so (or instructions for alternative locations).