Aston Maui Kaanapali Villas

Wish we had know about this before we booked

Hotel and staff as well as neighborhood exceeded our expectations. However, at checkin they did require an additional daily fee to stay there -- a fee to help them maintain the hotel. It was almost as much as an additional night stay at the hotel.

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Needs Improvement

Liked: The staff were very friendly and accommodating. The room was clean. Nice amenities in the room. Full cable channels in the room. Free parking Disliked: An additional $12.00 resort fee charge not included or mentioned in the rate. The hotel is OLD, but it is clean. The air conditioner did not work properly. It had to be manually turned on. The wind rattled the doors as there are no seals on the doors. It is located next to a busy highway and a fire station. In one night I was woken up 4 times by sirens and countless others by loud trucks and motor cycles going down the highway. No secondary locks on the doors.

Highly recommend for familes

We were very impressed with the condo we stayed in and found it suitable for two couples or a family. We wished we could have stayed longer.

Know your neighbors

Not that this was necessarily the hotel's fault, but my main bag did not arrive with me at the airport and I was forced to go without initially. However, this should not have been such an issue as my bag arrived to the airport somewhat later in the day (early evening) and was shuttled to the hotel, accordingly...or so I thought. After multiple inquiries with the hotel staff, the shuttle company, airlines, etc. I was convinced my bag had been plundered! Little did I know that my bag was delivered as expected...but to the neighboring Westin Kanapaali Villas just down the street. When I finally retrieved my bag, having made do with the clothes I flew in for an entire day/night, I was informed by the staff at the Westin that this mix up happens regularly. That being the case, I question why the staff at the Maui Kanapaali Villas would have never thought to ring their neighbors on my behalf. Instead, all I got was the typical "sorry...don't know, brah" island reply...

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Been Great for Years

This hotel has been our home in Hawaii for decades. It is super quiet and has all the amenities of the well known chains along the beach. The rooms are spacious and the full kitchen saves us a fortune on meals.

Relaxing and Comfortable

If you are looking for something that is relaxing and comfortable then this is it. Great private location with everything you need and yet close enough for tourist attraction.

Well worth the price

For the price it is hard to beat. Was well pleased with the entire package.

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Great stay

Everything you need for a perfect vaccation

ResortQuest Kaanapali

The hotel is older, but was decent and a good value. It has a great beach and options in terms of the pools. It is a bit dated, but spending a lot of time in a hotel room in Hawaii isn't the purpose for the trip. All in all a good value, but the small market in the lobby is to be avoided. Incredibly rude staff and not worthy of getting a dime of revenue from vacationing guests.