Anderson Ocean Club and Spa

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POOR CUSTOMER SERVICE @ a Wonderful hotel

The hotel is right on the beach and is very clean. We checked in on a Thurs night and asked for help with our bags. There were no dollys around or I would have done it myslef. We waited for 15 minutes and just decided to carry our own bags up, and large cooler. Upon entering the room we were pleased as it was a beautiful 2 br suite. However I did not like the huge pillows and called the front desk to ask for a flat pillow and was told they would send it up. It never came. Second day called front desk to report curtains in our room would not close and told that maint. would fix. They never did. Requested more cream and coffee for our room of 4 adults and 1 teen and never rcv'd. But the thing that takes the cake is there was no maid service our 2nd day and we could not get the hotel to even bring us toliet tissue as we went to the grocery store and bought our own. To top things off, we found out why maint could not come to our room. When I was in the pool with my teen daughter she was playing with a float and the maint. guy rudly said she could not have that float in that pool. We gave it to him. NO ONE else was even in the pool area b/c this is the off season. We also asked for a comp. upgrade since the hotel was all but empty and was rudly told that was only possilbe with an upcharge. If you want a clean hotel right on the beach this is it, but DO NOT expect quality cust. service and dont forget to pack your own coffee, cream, and toliet tissue.

A great time

This trip was a real pleasure. We found the Anderson to be accommodating and just the right choice for us. The service/front desk was always helpful and even checked in with us daily to make sure all was ok. We'll definitely remember the experience for a long time to come.

Wow... blown away!! Outstanding Hotel

Me and my girlfriend were looking for a nice weekend getaway in Myrtle Beach, SC. since we have been traveleing to Myrtle Beach for many years since we were little, I wanted a newer hotel which was on the high end. So let me tell you from the moment we pulled up to the beautiful entrance we knew this was the place. The gentleman at the front desk was so nice and pleasant. The bell hop man brought our luggage to the room, he then proceeded to give me a tour and show me where everything was and how it all worked. The room was very spacious with a seperate bedroom and living room area. The kitchen and bath had granite counter tops (this is a first for me in a hotel in Myrtle), Cherry cabinets in the kitchen and the furniture was very nice too. This room was far from broken in and well cared for. I have stayed at almost every hotel on the north and south end and this is by far the nicest and cleanest hotel we have ever stayed in. The off season price was very decent compared to all of the other hotels and what they have to offer. I definently would be going back to the Anderson very soon. Thank you so much!!

Very Satisfied

For the most part this hotel was very nice. Check in time wasn't until 4pm, but we got there abour 2:30 and our room was ready so they let us check in. The room was exactly what was described. I wish I would have gotten a bigger room because the kitchen was kind of small for 3 adults and a child, but other than that it was a nice size room. Perfect for two people maybe a third. The only complaint I had was the bathroom had a bad odor when we got there. It smelled as if they mopped the floor with a sour mop/water. But I brough some Lysol and that cleared it right up. We had a wonderful stay at the resort and hope to be there soon again.

Had an Awesome Time

I took my wife here for our annivarsary and we both were extremely pleased. The hotel is only 2 - 3 years old, well designed(large balcony connecting living and master bed rooms) and modernly equipped(flat screen tvs). The only negative was that the mattress was too soft for our taste (extremely soft and plush) and caused me to wake up in the middle of the night with a sore back and neck. Regardless, we highly recommend it and would love to stay there again.

One of the nicer places we have been able to stay!

Nice, clean room, friendly helpful staff and great location. We parked the car and walked or took an always easy to find taxi everywhere we wanted to go.

"BEST of the Best!!!!"

This hotels has everything you need in a beachfront hotel. I give it two thumbs up!If I had another hand hand i'd give it three

great vaccation spot

this was a weekend family getaway for us. The children were so excited to get such a large space, seperate bedroom instead of the usual pull out couch. Loved the hot tubs, heated pool, since we went in october, the view of the beach from the room and hearing the ocean waves crash on the beach during the night as your falling asleep was charming. Only downfall was that the washer/dryer combo they provide in room is very noisey so we would not suggest using at night.

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Choose this hotel

Well my boyfriend and I decided on a short vacation (mid October) and I chose this hotel based on others reviews (yes I read every review). After driving 11 hours from NYC we were hoping the hotel was I had read. We called about 3 hours before arrival to request a higher room and to let them know we were running a little late. When we arrived to the area of the hotel, it was clear where our hotel was, its beautiful!!. we pulled in and we were greeted right away and shown where the lobby was. As we were checking in the receptionist was very polite and made us feel very welcome (Everyone there made us feel like they were very happy we were there). We were granted our request of a higher floor. The decor is modern and classic, the hotel is super clean. (and quiet during the school season) Upon entering our room, it was great to see a clean well spaced room. The room is a replica of a studio ( not a NYC studio..lol)... we had a kitchen, a washer and dryer, a well spaced restroom, we had a great partial ocean view and a great partial city view. The bed we super comfortable and clean. There is only one little thing, they don’t have inside parking, you have to park around a miniature golf that is directly across from the hotel or inside their garage across the street; they can also valet park your car. But since we are New Yorkers we don’t mind walking, they do let you unload in the hotel garage and then you can move the car. Please note this is not the only hotel that does that, there are many others in this area that do the same thing with the parking. The hotel has 4 small pools, not bad but I am sure it can get crowed in the summer. This hotel is close to many amenities. It's kids friendly. We had a blast and the hotel crew was helpful when we had any questions. We highly recommend this hotel

Great Hotel!

I thought the hotel was GREAT. The room was very clean, bed was comfortable, and the service was great. The price was very reasonable.

Perfect Value.

Everything was excellent. The rooms were clean, employees were nice, loved the heated pools, parking was awesome, great location. No complaints. I have paid the same price for some pretty crappy hotels, so I'm very satisfied.