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Americas Best Value Inn & Suites, Santa Rosa, CA

Americas Best Value Inn & Suites

Star rating: 2.0 of 5
866 Hopper Avenue
Santa Rosa, CA, 95403
866-539-0036
Average Rating
3.2
Recommend
59%
27 Guest Reviews

from $69.00

Lowest avg. nightly rate

This rate first available on Saturday, May 9

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Review Details for Americas Best Value Inn & Suites:

  • 59% Recommend
  • 3.2 Average Rating
  • 27 Guest Reviews
Hotel Service
3.3
Hotel Condition
3.0
Room Comfort
3.2
Room Cleanliness
3.3

Nothing is more important than the opinions of our guests.

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All Trip Types
(27 ratings)
Average Rating 3.2 of 5
Business
(7 ratings)
Average Rating 3.6 of 5
Romance
(0 ratings)
Average Rating 0.0 of 5
Family
(1 ratings)
Average Rating 1.0 of 5
With Friends
(3 ratings)
Average Rating 2.3 of 5
All Others
(16 ratings)
Average Rating 3.3 of 5

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Not Recommended

Trip Type: Special Event Review 1 of 27
Overall Rating
2.0
Hotel Service
2.0
Hotel Condition
1.0
Room Comfort
2.0
Room Cleanliness
1.0
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Needs improvement

ice mechine broke, beds hard, clothing from previous guest left in room

 
Trip Type: Special Event Review 2 of 27
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
4.0
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Yes (0)
No (0)
Good for the price

The refrigerator was noisy at times.

 

Not Recommended

Trip Type: With Friends Review 3 of 27
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
2.0
Room Comfort
1.0
Room Cleanliness
2.0
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Yes (0)
No (1)
Don't even think about it!

The worst stay i ever experienced at a hotel. the only thing that i can say i did like was the wireless internet.

 

Not Recommended

Trip Type: Business Review 4 of 27
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (0)
No (0)
Fair.

The location was very noisy. for the cost I would have expected a lot better.

 
Trip Type: Business Review 5 of 27
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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No (0)
Low cost room

Area around hotel needs updating, cleaning.

 

Not Recommended

Trip Type: Overnight Stay Review 6 of 27
Overall Rating
2.0
Hotel Service
3.0
Hotel Condition
2.0
Room Comfort
2.0
Room Cleanliness
1.0
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toilet not flushed

We got to our room to find that someone had used the toilet and not flushed. One of the beds had a stain on the white sheet looking like blood or something.

 
Trip Type: Special Event Review 7 of 27
Overall Rating
3.0
Hotel Service
3.0
Hotel Condition
3.0
Room Comfort
3.0
Room Cleanliness
3.0
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Yes (0)
No (0)
One thing I did not like

My toddler son and I went to the continental breakfast at about 8:50, the signage stated it went until 10:30. There was absolutely nothing left in lobby area. I was looking around for some creamer for my coffee and a person suddenly appears and was extremely rude in her speech and manners to me. I asked her if there was anything left and she stated no everything was out.

 

Not Recommended

Trip Type: With Friends Review 8 of 27
Overall Rating
4.0
Hotel Service
1.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Very nice hotel

Great room for the money. Expected a dump but got a very nice room. Beds were comfortable, pillows very fluffy and full. Vanity area was a bit cramped but the lavatory area was bigger than I expected. Hotel as a whole was kept up very well. Continental Breakfast offered in the registration office was typical but with a very good selection of muffins and beverages. Will stay here again next time we're in the area.

 
Trip Type: Overnight Stay Review 9 of 27
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Business Review 10 of 27
Overall Rating
4.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)
good value...but, some shortcomings

Room door was dirty and the bar refrigerator was loud. Freeway noise (hard to avoid)but overall a good value. Need bigger, fluffier pillows, four of them.

 
Trip Type: Business Review 11 of 27
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 12 of 27
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
4.0
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Yes (0)
No (0)

Guest did not leave a comment.

 
Trip Type: Special Event Review 13 of 27
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
5.0
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Great room for the money

We were visiting family in the area so did not spend much time in the room. It is on a street that is away from the hustle and bustle and approx. a block from the freeway so the street noise was not so noticeable. We had the one queen bed for three nights and the room was quite small but ok for a brief stay and ok for the money. Only one problem was that I could not make a local call from my room and called the front desk and they said I should just dial 9 and the #, but this did not work. The next day I tried and called them again and they said my room phone had to be turned on by them, I was then able to call out. They should have done that the first time I tried. Other than that the motel staff was very friendly and helpful. The continental bkfast was good, except would have liked fruit.

 
Trip Type: Special Event Review 14 of 27
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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great room for the money

Good clean room and friendly staff,

 

Not Recommended

Trip Type: Special Event Review 15 of 27
Overall Rating
4.0
Hotel Service
2.0
Hotel Condition
2.0
Room Comfort
4.0
Room Cleanliness
4.0
Was this review helpful?
Yes (0)
No (0)
Not Bad

For the price I paid in Northern California, it was not too bad. The hotel was older and could use some work. It had a strong odor of perfume in the room. The only reason I wouldn't stay there again is the lack of knowledge about my service dog being allowed in the hotel even though they don't allow pets. Great place for a one night stay, but not more than that.

 
 
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