Ambassador Hotel

Great hotel for location

Reception was not knowledgable about area. When asked how I should get to Franz Joseph Bahnhof...the reply was "take a cab".. I asked at the U-Bahn information and the answer was simple take Tram D direction to Nusdorf and Tram stopped right in front of Franz Joseph Bahnhof. Tram was by Opera 2 minutes to hotel.

"Outstanding Hotel. Good location.

Great location in the center of the city and close to metro stop. Comfortable rooms and helpful staff.

Good value

Good value, room small but very clean. Didn't realize breakfast not included in the price I paid through Hotels.com, so had breakfast my first morning there and was taken aback by the $35.00 cost. One can't possibly eat $35.00 worth of breakfast, no matter what it consists of. Also, although my requested nonsmoking room was likely not smoked in, the smell of smoke from other rooms on the floor permeated the hallway. Perhaps I should have requested a nonsmoking floor, if such things exist in Europe. Otherwise, no complaints.

Best location in down town Vienna

Very convenient located in the heart of down town and easy access to pretty much everywhere. Friendly staff and very prompt.

Guest did not leave a comment.

Noisy hotel

Hotel was very noisy, construction everywhere.

Hotel is surrounded by street construction zone

I do not recommend this hotel to anyone as long as it is in the middle of a construction zone. The hotel did not post any such information and was surrounded by street construction on all sides making in impossible to rest or relax during the day. Also, I expected to have a full bath in a 5 star hotel. Instead, all I had was a shower pan.

Just average

The location is nice as it is right in the center of the city. Rooms are quiet despite the large crowds outside during the evening/night. Cons are no free WiFi, you have to buy a Tmobile pass for 18 Euros per day. This should be included in a hotel of this caliber. Also they don't provide a hot water machine which would have been nice to make coffee in the AM. There is no place open to get coffee in the area until 7 am. Another annoyance is the staff who are polite, but couldn't seem to stay out of my room (day and night). They are always coming in, even after it has been cleaned, fluffing up the pillows and folding the sheet back, who knows what else. Really isn't necessary. I'd rather be left alone, so you have to keep the do not disturb sign on the door or they will be in there all day.

Fantastic location

While the price advertised on their website was incredibly high, there were very good deals available via this website and this hotel had a good review in the Lonely Planet so we chose to stay here. The staff were very helpful and let us check in early. The rooms are nice and comfortable and the location is incredible. We walked to everything (except Schonbrunn)as the major sites are so close by. The only thing we found a little odd was that cleaning was done so late in the day (e.g. we'd come back for a break around 3pm and they were just arriving on our floor to clean) so we'd have to go out again. Not a big problem but sometimes we just wanted a little longer in our room with no interruption.

Great location

The rooms are large and comfortable but are getting a little run down. They could use some sprucing up. There is no concierge per se. The person at the front desk multitasks and does this quite well. Very helpful in obtaining tickets and restaurant reservations. Wonderful, reasonable places to eat on the Karnerstrasse. Don't eat at the hotel's overpriced restaurant or breakfast buffet. Location of the hotel is outstanding.

Beuatiful Hotel

For my first stay in Vienna, this hotel was outstanding.

comments

nice hotel

AMAZING

Extremely luxurious hotel. Everything is beautiful and sophisticated. The room is extremely large and expensively decorated in a classic style. There is a secondary vestibule for coats, etc, and temperature control. The amenities are all very pretty, and smell quite nice. Robes and slippers provided, as well as a wardrobe closet, flat screen tv, etc. The restaurant is amazing and the staff also is quite friendly. I stayed in this hotel in the middle of a month-long venture across Europe, and it was the most satisfying and pleasurable. The hotel is unquestionably worth what it charges, and more. Also, it is located right in the centre of a shopping area, right next to the opera, train stations, theatres, Sacher, and other important sites. The neighborhood is very safe and there are generally always peole around. The Museums Quarter is also nearby, as well as the Christmas market at Rathaus.

Outstanding Hotel

Excellent location. Could not have expected more.