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Ambassador Hotel, Vienna,

Ambassador Hotel

Star rating: 5.0 of 5
Kaerntner Strasse 22
Vienna, 1010, AT
866-539-0036
Average Rating
4.2
Recommend
86%
43 Guest Reviews

from $256.00

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This rate first available on Wednesday, Nov 25

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Review Details for Ambassador Hotel:

  • 86% Recommend
  • 4.2 Average Rating
  • 43 Guest Reviews
Hotel Service
4.2
Hotel Condition
4.5
Room Comfort
4.2
Room Cleanliness
4.6

Nothing is more important than the opinions of our guests.

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All Trip Types
(43 ratings)
Average Rating 4.2 of 5
Business
(4 ratings)
Average Rating 2.8 of 5
Romance
(9 ratings)
Average Rating 4.6 of 5
Family
(9 ratings)
Average Rating 4.7 of 5
With Friends
(3 ratings)
Average Rating 4.7 of 5
All Others
(18 ratings)
Average Rating 4.0 of 5

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Trip Type: Not Provided Review 16 of 43
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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great hotel, great location

To see Vienna as a tourist this was a perfect hotel. Great room and centrally located. The only flaw is the front desk staff is out to lunch in terms of being any help to needs of their guests.

 
Trip Type: Romance Review 17 of 43
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Wonderful hotel

We couldn't believe the location. It's within walking distance to marketplace, wonderful restaurants and also St. Stephan's. Hotel was very helpful in booking reservations for restaurants and tours. Definitely would recommend.

 
Trip Type: Family Review 18 of 43
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Large comfortable rooms

For the cost of the rooms, it was very disappointing that breakfast was not included in the price. The rooms were spacious and comfortable and very centrally located in Vienna.

 
Trip Type: Romance Review 19 of 43
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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We loved The Ambassador

The Ambassador is an elegant hotel in a great location near the Opera House. Our room (Junior Suite) was very spacious and immaculate. Very friendly staff. There is a lovely lounge/bar and several nights a week a string quartet plays in the evenings. I highly recommend this hotel.

 

Not Recommended

Trip Type: Not Provided Review 20 of 43
Overall Rating
1.0
Hotel Service
1.0
Hotel Condition
3.0
Room Comfort
2.0
Room Cleanliness
4.0
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vienna ,as well as hotel beautiful but unwelcoming

for a five star hotel I was very disappointed, the rooms were small, the beds smaller and the bedding was sparse. their was nothing luxurious about the room. the hotel staff were not friendly ,they were cold and not at all welcoming or accomodating. Vienna was beautiful but the people were snobbish and not interested in helping tourists at all.

 
Trip Type: Romance Review 21 of 43
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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luxury and great location

We only had two days in Vienna so time and location were of the utmost consideration. The taxi from the train station was under twenty minutes and we were within walking distance of the Kunsthistorisches Museum, the Imperial palace and the Spanish Riding School. The bedroom and bath were spacious and well appointed. Lots of light and great fabrics. The hotel lobby was small but very elegant,in a 19th century urban kind of way. You can check your email in the complimentary business suite on the 4th floor. Using Hotels.com saved us a hundred dollars a night and believe it was absolutely worth it!

 
Trip Type: With Friends Review 22 of 43
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
4.0
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Outstanding Hotel

This hotel exceeded my expectations. It was in the heart of Vienna and within walking distance of museums, cathedrals & great food. The staff was extremely helpful and spoke english. I will note the rooms have a/c but do not expect the cold a/c we are accustomed to in the USA.

 
Trip Type: Family Review 23 of 43
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Yes (1)
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Charming in Vienna

For our first time in Vienna, we loved the Ambassador hotel. Felt like royalty. Great location, lovely room, clean, well designed, modern bathroom facilities and just enough "old world" charm. Right in the middle of lots of activity but quiet. Walk anywhere with lots of shopping, dining and sights. Go, you will love it. Close to the Metro as well.

 
Trip Type: Romance Review 24 of 43
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
5.0
Room Comfort
3.0
Room Cleanliness
5.0
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Excellent hotel with superb location, but as for the bed...

This is a great hotel, in excellent maintenance state, and a superb location on the Kartnerstrasse (pedestrian) street downtown, close to practically everything. We were quite pleased with the Ambassador overall, except for one thing: the bed! It was one of these European nonsensical constructs: the double bed was actually two twin beds put one next to the other, with two matresses and separate bedding. Very non-functional as a matrimonial bed! The hotel claimed that's all they had- it's possible that some of their other rooms have decent beds.

 
Trip Type: Overnight Stay Review 25 of 43
Overall Rating
5.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
5.0
Room Cleanliness
5.0
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Guest did not leave a comment.

 
Trip Type: Family Review 26 of 43
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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excellemt hotel

This hotel was perfect for our stay in Vienna

 
Trip Type: Overnight Stay Review 27 of 43
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
4.0
Room Comfort
4.0
Room Cleanliness
5.0
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Great Location

This hotel is great in terms of location and service. Very short walking distance to St. Stephen's cathedral, the Albertina, Hofburg, and other Viennese sights.

 
Trip Type: Family Review 28 of 43
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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Location does not get any better

This Hotel was worth twice the rate. We took a taxi from the airport and then walked or used public transportation for 7 days.

 
Trip Type: Business Review 29 of 43
Overall Rating
4.0
Hotel Service
4.0
Hotel Condition
4.0
Room Comfort
3.0
Room Cleanliness
4.0
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Great room for the money

The location is outstanding and being at the city center it is very convenient for sightseeing and shopping.

 
Trip Type: Not Provided Review 30 of 43
Overall Rating
5.0
Hotel Service
5.0
Hotel Condition
5.0
Room Comfort
5.0
Room Cleanliness
5.0
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The Perfect Hotel in Vienna!

There was nothing about this hotel that I didn't love. The location couldn't be better, the staff is amazingly helpful and friendly and the rooms are fit for a king. I would tell anybody to stay here.

 
 
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