Ambassador Hotel New Orleans

charming hotel

not much to look at on the outside but it was very charming on the inside,...the staff was friendly and our room was beautiful. Loved it!

Nice Historic Hotel

I was a little iffy to book this hotel since the price was so good and location was also good. The hotel was very nice, good restaurant attached and very cute historical feel. Would definitely stay here again vs. a boring chain hotel.

"Outstanding Hotel"

Excellent hotel, perfect location too enjoy New Orleans.....Hotel is nice and clean with excellent customer service....

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OK

The room was mediocre. It was very noisy. You could hear the neighbors when they arrived back in their rooms. It sounded like they walked in my room.

Parking is a major problem

I found the hotel nice enough and located well. But they seem understaffed. The major complaint was parking. The valet was no where to be found and I had to wait 15 minutes after checking in to even find the valet and then he tells me he has no more room in the valet lot and to find a spot on the street. He said they have 160 or so rooms and only 60 parking spaces in their lot. He said it is a constant problem for them. I had to park two blocks away on the street. They advertise valet parking with unlimited in and outs, but it is not accurate, and once you find a space on the street, you better not use your car because it wont be there when you get back.

Nice

Stayed for the week end. Room was on the small side, but as cute as could be. Hardwood floors, High ceilings. Clean and serviced. Staff was extremely friendly, valet went out of his way to get a good parking spot for me. Check out was a breeze.

Parking?

Dirty towel in the room, and trash on the floor. Supposedly had free valet parking but lot was "full" so had to pay $28 across the street. Plus $7.50 "convenience charge". Much better places to stay around New Orleans.

Price vs worth is overated

I have been staying at at The Ambassador Hotel for years. I just found out that the hotel has new owners which means that a few things have changed. First of all, the price has nearly doubled and the fees have grown without any change being done to any of the rooms in the hotel. It was worth the stay for the price it used to be, but now I am considering other hotels in New Orleans for my next trip. Secondly, on a good note, the restaurant, US Prime was fantastic! It made my stay at the hotel seem worth while.

Parking

It's always a problem getting the free parking promised for the Ambassador Hotel--It's always an issue--didn't get again last stay!!!

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Wonderful Staff

The staff at the hotel was fabulous, from the concierge to the maid, across the board they were helpful, cheerful and willing to assist with any problem. They made the stay as enjoyable as it possibly could.

Don't go here!

Toilet not flushed and had pee and toilet paper upon my entry! The "computer table" had a broken leg that was proped under it to make it look as if it was okay. They never fixed the leg as promiced. About 1/3 of the light bulbs were either burned out or missing. The maintanance man did not bring a ladder and couldn't reach ceiling, so I had to stand on chair to change bulbs when they brought them. Floor was dirty and uneven. Safe had a "low battery" rendering it useless and they were unable to replace the batteries. Required to pay for daily "wireless" Internet and "insurance", yet they told me they do not have wireless and gave me a short cord to connect. Maid did not empty trash many days and never "freshened" room. When I complined the 1st day, they did not appologize, and only stated that the room was not in a good state because it was the night after Halloween. Many other problems too numerous to document.