Amazonia Lisboa Hotel

Not A Place to Stay

The vlaue for the room is not great. No service, customer service is poor, room is small, dirty and smells. Area of the hotel is not within woalking distance of anything. No food in hotel and nothing around the area. Spend a little more and get a nicer place.

Just OK

This hotel is somewhat away from sightseeing spots, and there are not many restaurant choices close by. The junior suite was not as nice as their advertising would lead you to believe, and there is barely any separation between the double bed and the couch bed. The couch-bed collapsed during the night. The staff was very helpful, and the room was clean.

Not worth the price, beware costs

The hotel was generally sub-par. The beds are hard as rocks, and to describe the pillows as "lumpy" gives lumpy pillows a bad name. After seeing the first room (with mold growing on the cracked ceiling), we asked for a different room. The new room was better but housed a leaking toilet and nearly broken shower. From the description on Hotels.com, I assumed that breakfast was included, however, found out that it was not (7 or 8 euro per person per breakfast). The breakfast wasn't good at all either. However, this was not really a problem because there was a pastry shop just down the road with great breakfast that cost less than 5 euro each morning for my wife and I combined. The cost of internet in the hotel was rediculous (5 euro per hour or 14-18 euro per day for highspeed internet). Also, don't plan on making calls from the rooms. Even with a phone card, toll free calls can't be made from the room, you have to use the public phone in the lobby. If you made local calls from the room, I seem to remember that it was 0.30 euro/minute. Calls to the States were over 1 euro/minute from the room. The phone card that I bought was 5 euro for 150 minutes just to give an example. Finially, you will want to bring your own soap/shampoo/conditioner. In the rooms, there was no shampoo/conditioner and the body wash soap was dispensed from a bathroom style push button disperser. The room would have been poor for a discount hotel in the US, definitely not worth the cost.

Same level as a hostile.

It was not what we expected. The bathroom and beds were subpar for the price.

not bad

To reach the Hotel one has to either take a Taxi or use the subway (also known as Metro) or the Bus. Both are within walking distance of the hotel. If the customer has problems walking, but still wants to walk to the downtown area, this is not the Hotel for you. As i put in for my search i put in for Breakfast..the Hotel does have a restaurant, but Breakfast is not included in the rate and is additional 8 euros per person. Overall the Staff was very friendly and helpful. The room, except for the Carpet was good. The carpet needed to be replaced in my room. The airconditioning was noisy so is the hotel too. The Hotel lies in a sidestreet, so you cant hear traffic noise, but it could use some addtional soundproofing, because you could hear people in the hallway talking and the Aircondition was loud.

Needs improvement

The photos do not represent the rooms. The pool is closed most of the year. I felt like I was staying in a cheap motel, not a 3 star hotel. The airconditioner barely worked, the carpets were soiled and worn, the walls needed fixing (large cracks in them) and repainting. The furniture was dirty. Some of the lights did not work. They did not give you an amenities such as soap, shampoo, etc. A junior suite is just a room with a couch. The staff always seemed annoyed when you asked a question. The location is in a local neighborhood which is difficult to get around - especially when trying to walk to other areas of the city.

Close to Good Restaurants

Excellent except for no heat.

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