Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Hot/cold buffet breakfasts are available for a surcharge and are served each morning.
Naguas - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach and a fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Good setting"
Good staff and very friendly, but maintenance was a problem in our bathroom as the shower floor drain did not drain properly and air conditioner could not be controlled.Genuine Expedia guest review
"Island Paradise with an experience to match!"
Very lovely setting, with alot today on site. Fantastic swimming pool, views are excellent and food is good.Genuine Expedia guest review
"Still my top choice for Bocas del Toro"
While it is immediately apparent that this hotel does not belong to one of the big name 4 or 5 star hotel chains, any one of those big names would seem out of place in a destination such as Bocas. The Playa Tortuga is probably the nicest of the area's hotels, but it still has the charm of the small budget operators, with most of the amenities you'd […] expect at the top of the line. The staff comprise the hotel's greatest asset. From Rodolfo, the head bell boy on duty who was at the airport offering free shuttle service to arriving guests, to the front desk clerks, the wait staff in the restaurants, and the pool attendants - all were very friendly and went out of their way to assist with any request. Just a few cons: Each morning of our 2-day stay, there was (no surprise) a power outage that lasted about 2 hours each time). The hotel's generators came on so the lights & TV worked, but during those periods, there's no hot water, air conditioning in the rooms, or fans in the main dining room. It was just one reminder that it's still a 'developing' country. Also - no drinking water given in the rooms or at mealtime. Bottled water was available only upon request at the restaurant bar for $2.75 each. There was a door near the front desk marked "Gift Shop", but lights were off, door locked and it was empty of any stock. No shopping available on site. Read moreGenuine Expedia guest review
"Hotel's tour agency"
Everithing very good, but the tour agency which works in the hotel isn´t to reliable. Try not to pay him directly.Genuine Expedia guest review
"Disappointment in Bocas de Toro"
The room had an unpleasant odour (paint or turpentine). We were told we could not change rooms because the hotel was full when it was obvious it was only 20% full at max. The menu was very limited and the breakfast buffet was mediocre at best. The food in the buffet was not hot and very limited in variety. There were no activities and any equipment […] available was defective. For an advertised 4 star hotel, there were no tissues available nor glasses, nor water or coffee in the rooms and everything cost extra. IE bread with meal or hot chocolate with breakfast. At best this hotel should be rated as a mediocre 3 star. Deck chairs around the pool were worn and dirty, the decks and walkways very slippery when wet. Read moreGenuine Expedia guest review
"Turtle paradise"
The staff is very pleasing. The shuttle to town is very convenient.Genuine Expedia guest review
"Last stay at this Place"
Personal is very unfriendly & absolut not Customer friendly or oriented. Hotel Complex is under construction. Rooms to the mainstreet are Not recommended. (to noise, no wifi) breakfast is simple. Only small bar food menu, no Restaurant. Pool is propebly the only reason, to visit this place.Genuine Expedia guest review
"could be better"
recent fire and we wer not informed. no internet, no gym and limited food services. beach is also minimal. at full speed it is probably nicer. disapointed svcs missing. Also be ready to pay for every trip whether on boat or land.Genuine Expedia guest review
OUr stay was very good, Staff was very nice.Genuine Hotels.com guest review
"Nice country, nice people."
All OK, just the brekfast was poor. Nice place. Panama is GREAT.Genuine Expedia guest review
"comfortable and relaxing"
A very friendly and quiet hotel in spite of its size. A relaxing mood quite in line with the Boca del Toro atmosphere, with a high comfort. It's worth being 2 km away from the city centre for the setting and the quietness, with an helpful shuttle. Maintenance is perfect. So the age of the hotel is not a concern. On the contrary, it gives a pleasant […] touch (please keep the floors as they are...). Very good breakfast, hot servings changing every day. A standard room was not available, so I had to take a junior suite, too large for two persons. Read moreGenuine Expedia guest review
"short comment but important"
Food is not good for the price. Need to improve the quality of food. Maybe have a all inclusive food service instead of meals.Genuine Expedia guest review
"Excellent hotel"
This is an excellent hotel and view location. A cheap taxi ride from the airport or back into town but you cannot beat the view. We loved walking around the town of Bocas del Toro, which is too far to walk from the hotel. However, Playa Tortuga Hotel is the best hotel in the area. Great staff, great view across the bay, nice restaurant. A great location […] to relax and enjoy a vacation. Read moreGenuine Hotels.com guest review
"Hotel Totutuga in Bocas del Toro"
The staff was very friendly and helpful. The view from the hotel is gorgeous and it is a short taxi ride to Bocas Town The hotel have a very nice, full breakfast buffet. My only complaint was a musty smell in the room upon our arrival; however, this soon dissipated after turning on the air and opening the sliding door to the balcony. I did not notice […] the smell anytime after that. Read moreGenuine Hotels.com guest review
"Worst hotel ever"
For the price they charge is the worst hotel I ever been! The rooms stench of humidity, and when your next to the kitchen they start making noise at 6 AM. They also have a bad trained staff.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Niceeeee!"
Great location, and beautiful views, all rooms have ocean views which was really nice...hotel is about 5 minutes buy car from the center of town and 15 minute bike ride...staff was friendly and helpful, the only thing was that as the hotel was completely full and our room was a bit noisy because they have a door between each room (for bigger families)... I […] would definitely consider staying there again. Read moreGenuine Expedia guest review
"Horrible! Desgracia Total! Avoid!"
The delux suites stay in a "common" balcony, one can actually see the neighbours' beds and not even robes are provided; it took 1,5H to deliver a cheese burger 8and then it came without cuttlery); booked smoking room, all non-smoking; impossible to organize excursions the night in advance (and terrible manners of the tour desk); far from center (and […] few shuttles provided); all the pool is devoid of ANY shade area unless you want to sit in a table); limited dining options and poor menu; mini-bar was empty; wi-fi goes up and down, one can hardly go through with a Skype phone call; all the internal phone numbers don't work except the poor girl in the front desk; the one hotel EVER not to offer a bottle of water upon arrival; there's no manager available to communicate; airport transfer (1,5km away only) is free on pickup but then charged immensely (given the short distance) on drop off! Complete No, no, no, no, nooooooo... Read moreGenuine Hotels.com guest review
"Extremely satisfied"
This was the best hotel in our entire trip around Panama. The service was excellent. Food & Beverages PERFECT! We were celebrating our honeymoon and they just made us feel very special. Cant wait to go back!Genuine Expedia guest review
"Beware of food-poisoning, and rude staff.."
Seems to be the nicest hotel on Colon Island when youre shopping around online. They boast free transportation to and from the port, complimentary breakfast, and a bilingual staff. plus, the pictures make it look like paradise. But when you arrive the story changes...the hotel is far from downtown, and while there is a small van which leaves from the […] hotel at 3 scheduled times daily, this doesn't help you when you walk off the boat in downtown. When we arrived by taxi to the hotel the front desk staff was NOT bilingual by a long-shot, we were given a double room although I had booked a Queen, which was disappointing, but the language barrier made it impossible to correct. Our room was comfortable for the most part, although the AC was loud, and leaked badly the second night we were there. You also cannot leave your AC on while you are not in the room, as you must put your hotel key into a wall mounted box to activatre the electric source inside your room, this includes the mini fridge....not very ideal when you want to come back after being in the heat all day to a cold room or an ice cold drink, you'd think the price tag would include as much electricity as you might perfer!! The complimentary breakfast was not very good: stale cereals, highly concentrated juices, and some fried food which was not kept warm enough. Restaurant staff was VERY rude, not bilingual, and I got food poisoning from a burger served at the restaurant on the dock...also, check out took a painful 30mins Read moreGenuine Expedia guest review
"Idyllic Beach Get Away"
This is a perfect place to go to relax. The shuttle service works well into town, which is a grubby but the restaurants were delicious. The hotel is clean and the staff is helpful.Genuine Expedia guest review
"Wow, impeccable service!"
My husband and I were at Playa Tortuga 11/21-11/25/2010. We have travelled to many places in Central America, the Caribbean and Mexico and thought the service at Playa Tortuga was the best we've ever received. We needed several things during our stay such as an extra folding luggage rack, an ice bucket and a lightbulb. We're used to "being on island […] time" but were amazed that requested items were delivered to our room IN MINUTES!! We once made a request at the front desk and didn't even get back to our room...the maintenance man was waiting for us at our door! The free breakfast every morning was great. I think every room in this hotel has a spectacular view. The front desk staff has an excellent command of the English language. Never any problems there. Every single employee we encountered in the hotel was smiling and friendly. We can't wait to return! Read moreGenuine Expedia guest review
"Nice Hotel for people that are not exlorers but want luxery in Bocas"
Exellent Hotel but a little remote from Bocas as suchGenuine Expedia guest review
"Great choice"
This is far and away the niceist hotel in Bocas. It's a bit out of the way but it is on a lovely beach. The hotels in town are look to be a bit run down although I only saw them from the outside.Genuine Expedia guest review
"Nice relaxing"
Very pleasant hotel. Only hassle is an inefficient shuttle service from town, requiring one to pay for taxi services to and from town. They should have a regular hourly shuttle to the town. Food in hotel not great, but neither was it in the town. Nice pool and hotel amenities. Overall wonderful stay on the island.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Playa Tortuga, 4 stars - really?"
The hotel was a bit worn down, and our room smelled really strong of mildew. The smell didn't disappear even with the AC on full blast. Pool area and everything else was ok, but this is really not a 4 star hotel in any aspect.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Encantador y Estratégico"
Muy Buena, nos gustaría volver allá...GraciasGenuine Hotels.com guest review
"Endroit reposant"
Mais pas assez d'animation dans l'hôtel.. Pas de bar le soir .. La restauration est trop limitée pour l hôtel ..Genuine Hotels.com guest review
"la playa"
la estancia fue muy agradable, la atencion excelente, solo, esmeraria un poco mas la limpieza de la zona de playa. GraciasGenuine Hotels.com guest review
"Lugnt och trevligt med trevlig personal"
Vi tyckte det var bra som helhet. Personal var service-inriktadeGenuine Hotels.com guest review
"Moyen"
L'hotel a un service shuttle à l"arrivée. Malheureusement cela se degrade aussitôt avec le bruit qui est permanent, aucune isolation phonique ni intimité avec des chambres toutes communiquantes.La television n"est pas satellisée. Internet fontionne dans le hall où jouent les enfants. Petit déjeuner un peu juste, pas de chocolat, et peu de fruits. Les […] plats sont moyens voire peu ragoutants. Personnel aimable, souriant, mais inneficace...bref impression moyenne dommage vu l'envirronement. Read moreGenuine Expedia guest review
"Agradable y limpio"
Es un hotel muy bien mantenido, ideal para quienes van en busca de playas o excursiones ecologicas, sin ruido. En cuanto a comida solamente desayune y creo que le falta variedad, hay pocas opciones para quienes no desean consumir azucares o harinas.Genuine Hotels.com guest review
EXCELENTEGenuine Hotels.com guest review
"Bestes Familienhotel"
Charmante Hippyatmosphàre in Boca town, dies ist das einzige Familienhotel und liegt ausserhalb des Ortes. 3x Shuttlebus kostenlos ist gut. Strand ist sehr ungepflegt (algen), klein und das Meer trübe. Der Pool war sehr angenehm. Das Hotel ist ganz aus Holz, es wird ständig gestrichen, ist trotzdem rostig und extrem hellhörig. Das Problem ist die Feuchtigkeit, […] wir wechselten 3x das Zimmer, doch überall stinkt es und da ich eine Schimmelallergie habe, bekam ich Asthma. Die Kleidung war immer feucht. Reception ist sehr nett und eine Bar mit schönen Blick. Fazit:Falls man nach Panama fährt und nach Bocas mit Familie will, ist es das einzige Hotel für Kids. Als Strandurlaub nicht geignet. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"HOTEL PLAYA TORTUGA BEACH"
MUY LINDO Y MUY ACOGEDORGenuine Hotels.com guest review
"Playa Tortuga, 4 stars - really?"
The hotel was a bit worn down, and our room smelled really strong of mildew. The smell didn't disappear even with the AC on full blast. Pool area and everything else was ok, but this is really not a 4 star hotel in any aspect.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Playa Tortuga: Suficiente"
Mi esposo y yo nos quedamos los primeros 5 dias de nuestra vacacion en este hotel. No es exactament el marriott, pero se le aproxima bastante. Es el unico hotel en esta zona que se consideraria hotel completo. Esta fuera de la ciudad, lo cual es bueno si uno anda buscando tranquilidad. Nos gusto la piscina, el aire acondicionado que funcionaba rebien, […] camas muy comodas, y cable tv. El hotel no tiene playa normal para bañarse, pero sí puede uno tirarse al agua a nadar. Un 80% del personal fue muy bueno. La comida del restaurante me recordaba a un Friday's, no me enloqueció pero me satisfizo. Recomiendo siempre pedir agua de botella, de otra forma le serviran agua de tuberia. Este hotel es para la gente mas tradicional. Los demas hoteles en Bocas son para gente mas aventurera o "gitana" por decir asi. Read moreGenuine Hotels.com guest review
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