Charges may apply, see hotel policy below
All guests staying in hotel guestrooms must be registered with the hotel.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
You’ll be asked to pay the following charges at check in or check out:
Deposit: MYR 400 per night
Air conditioning is available for an extra charge
Cribs/Infant beds are available for an extra charge
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All guests staying in hotel guestrooms must be registered with the hotel.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
You’ll be asked to pay the following charges at check in or check out:
Deposit: MYR 400 per night
Air conditioning is available for an extra charge
Cribs/Infant beds are available for an extra charge
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
"Not the Shagri'la that you would expect~"
This hotel deserves 3 stars instead of 5 starts that Shagri'la would normally receive. The hotel had the following short-comings: -Overall impression of the hotel: cheap and outdated -Really dated interior and bathrooms -The bed is below Shagri'la quality -The rooms in Garden Wing still uses CRT TVs (that's old) -Food and beverages (including cocktails […] and beers) were one of the worst I had in all restaurants that we have tried (the cafe, japanese, outdoor buffet and in-room dining) -This is a family-oriented resort (kids kids kids with almost no single, couple or young crowds - most of the activities and events are family oriented) -Due to sand-flies, tanning or resting on the beach is not an option (the reason you will find all guests tanning on the grass or pool side) -Everytime we made housekeeping or room-service requests, the hotel staffs will forget to bring one or two items -Check-out process was uncomfortable due to long wait by the counter (funny because check-in is done at the lounge table to make guest feel more comfortable) What was good about the hotel: -mmmm....not sure....but if you are traveling with kids as a large family, I guess this hotel cater better since most food are tasteless but with ample choices (kids don't care anyway) and activities geared towards families... I would never return to this hotel and I certainly do not recommend to anyone traveling alone, with friends or as couple since this place is filled with family crowds with family oriented activities (meaning no night-time events and good luck getting drinks after 10:30PM) Read moreGenuine Hotels.com guest review
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