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Location.
Located in Kuala Lumpur's Golden Triangle shopping-and-business hub, this hotel is next to a monorail station and about 1 km from Kuala Lumpur City Center (KLCC), home to the 88-story Petronas Towers and a fashionable shopping center. Asian Heritage Row, a stretch of restaurants, cafes, bars, and clubs, is at the hotel's doorstep.
Hotel Features.
A freeform outdoor pool with poolside café provides a tranquil retreat from the city bustle. The Sheraton Imperial Kuala Lumpur also features the award-winning Mandara Spa, a health club, and four restaurants. Guests can keep in touch with the hotel's free wireless internet access. The business center is open 24 hours a day. Guests can also make use of the hotel's airport shuttle (on request) and convenience store.
Guestrooms.
Spacious guestrooms and suites offer views of the city and/or the Petronas Towers. Beds are layered with luxury linens. 40-inch LCD TVs come with satellite service, ESPN, HBO, and DVD players. High-speed Internet access (wired and wireless) is available (surcharge). A laptop-compatible in-room safe can be used for storage. Large desks come with ergonomic chairs. Accommodations also include minibars, complimentary mineral water, and coffee/tea makers. Bathrooms feature showers with handheld showerheads, deep soaking bathtubs, plush robes, phones, makeup/shaving mirrors, and marble countertops.
Roll-away beds available, charges may apply*
Self parking costs MYR 8 per day (a different rate applies for extended parking)
Valet parking costs MYR 20 per day
Air conditioning is available for an extra charge
Rollaway beds are available for MYR 92.80 per night
Breakfast is offered for an extra charge of MYR 69.60 for adults and MYR 34.80 for children (approximately)
WiFi is available in guestrooms for MYR 45 for 24 hours (rates may vary)
High-speed Internet access (wired) is available in guestrooms for MYR 45 for 24 hours (rates may vary)
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Self parking costs MYR 8 per day (a different rate applies for extended parking)
Valet parking costs MYR 20 per day
Air conditioning is available for an extra charge
Rollaway beds are available for MYR 92.80 per night
Breakfast is offered for an extra charge of MYR 69.60 for adults and MYR 34.80 for children (approximately)
WiFi is available in guestrooms for MYR 45 for 24 hours (rates may vary)
High-speed Internet access (wired) is available in guestrooms for MYR 45 for 24 hours (rates may vary)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
"Best price/quality ratio"
Excellent location. Close to everything. It has a railway station next to the hotel which takes you everywhere in the city. However, you can walk everywhere. Cons: The restaurant buffet is VERY expensive. For dining go to the mall where the JW Marriott is, there are plenty of options.Genuine Hotels.com guest review
Response by Sheraton Imperial Kuala Lumpur Hotel Thank you for taking the time to write a review for your recent stay at the Sheraton Imperial Kuala Lumpur. We appreciate your positive comments regarding the convenience of our location especially for walking, taking the monorail and metro rail within KL. We hope to have another opportunity to welcome you back to the Sheraton Imperial on future visist to Kuala Lumpur. Best Regards,
"Best deal in KL"
Simply one of the best hotels I stayed in you sure get the value of the money, best emplyes I.e Sara the concierge I absolutely recommend this hotel to all catopagorise of travelersGenuine Hotels.com guest review
"everything we expected and more"
Our stay at the Sheraton was fantastic. The staff was very friendly, helpful and polite. Our room was spacious, the beds very comfortable, everything was very clean and it even smelled great. The room had everything you could possibly need from an iron with a board, to a water kettle with a selection of teas, robes, slippers, a big TV built into the […] wall, a safe, a shower and a seperate tub ... The hotel also provided bottled water in the rooms which was refilled every day and towels for the pool which was convenient. The breakfast buffet was simply amazing and left nothing to be desired. One night we ate at one of the restaurants and the service and food were excellent. It is a bit of a walk to the city center and the Petronas Towers (the complimentary shuttle only runs during the week) but the monorail station is maybe 200m from the hotel and cabs are very easy to get too. All in all we had a great weekend in Kuala Lumpur and I don't have anything negative to say about the Sheraton. For a 5 star it was really cheap too and I would definitely stay there again. Read moreGenuine Hotels.com guest review
"Sheraton Imperial, Kuala Lumpur"
Great staff, accommodations and amenitiesGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
fantastic service. great location, near a monorail station but a bit far from the main shopping area. friendly concierge. staff goes to great length to ensure comfort. size of room is reasonably big.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"A nice stay"
Was a nice stay, only drawback was no free Internet in the rooms, had to go to lobby to use Internet.Genuine Hotels.com guest review
"hotel is 5 star"
Room was great, service was great. a 5 star hotel without doubt.Will recommend this hotel to all who like a clean, quiet, nice place to stay.Genuine Hotels.com guest review
"Werry nice hotel, Best Service ever!"
Werry good one off The best hotels i bean too.Genuine Hotels.com guest review
"centrally located"
Our stay was ok , but there are a few things which need mention. The room in which we stayed looked to be an old room , slightly musty smelling. The thick curtains did not draw across the window, thus letting in the morning sunlight and the washbasin did not drain out properly. The water in the toilet kept flowing at regular intervals wasting precious […] water and the health faucet next to the toilet seat was bad and not user friendly. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"great hotel with fantastic staff"
stayed at the sheraton November 2011 with 3 other friends. staff were amazing and very helpful in an unfortunate situation. The rooms are large with everything you will need. Def recommend!Genuine Hotels.com guest review
Response by Sheraton Imperial Kuala Lumpur Hotel Thank you for taking the time to write a review regarding your recent stay at the Sheraton Imperial Hotel Kuala Lumpur! We really appreciate your positive comments about our associates and the spacious rooms. We look forward to welcoming you back to the Sheraton Imperial.
"excellent hotel, staff knowledge could improve"
Hotel facility was excellent- beautiful pool, clean large room. hotel staff was not too knowledge regarding tourist questions. i think this hotel's main purpose is business clients so, tourist assistance is lagging.Genuine Hotels.com guest review
"Sheraton Kuala Lumpar - nice and comfortable"
The hotel is a bit further from the central shopping areas like KLCC and Bukit Bintang than I thought. But there is a monorail that takes you to the center pretty much 3 minutes away from the hotel. The room is nice and big with a comfy bed. The pool is lovely and the spa is great too. The staff is very polite and helpful. Will stay again for sure.Genuine Hotels.com guest review
"Good Stay"
Good dollar to the size of the room comparing to the hotels which has a higher rating. Clean, comfort and cozy hotel.Genuine Hotels.com guest review
"Sheraton Imperial, Kuala Lumpur-2nd visit"
Accommodations were excellent with a buffet breakfast suitable for all diets. Nearby Monorail station provided access to city shopping and tourist sites. Excellent hotel staff.Genuine Hotels.com guest review
"Sheraton Imperial Kuala Lumpur - Not Worth It"
Well first I will say that the hotel had some redeeming qualities. Our view of the Petronas Towers was amazing. The hotel was very clean and aesthetically pleasing inside, the sauna/spa was nice, and the hotel is located conveniently next to a Monorail stop. They also provided free snacks and/or refreshments in the lobby during certain times of the […] day. However, my overall attitude towards this hotel was that even at a steep discount on hotels.com, it was not worth what we paid. The biggest disappointment was that internet in the hotel room was quite pricey, and the free internet stations in the lobby were absolutely terrible. The internet connection was always incredibly slow or just didn't work at all. When we talked to the staff about this, they were neither helpful nor polite, and simply told us that it was due to "high traffic". Frankly I was much happier staying in a cheap hostel during another portion of our trip, where we had fast and reliable wireless internet and free tea, coffee, and toast 24 hours a day. Read moreGenuine Hotels.com guest review
"Sheraton Hotel in KL"
The view was not perfect due to that I could only see a partial of the twin towers so kinda disappointed. The room is spacious and the welcome message on TV is sweet. The room would be perfect if the hotel gives more attention to the hotel amenties which are the bathroom necessities (Bathtub salt etc is provided when i stay in Le Meridien), and a […] dressing table Overall it is a satisfied stay. Read moreGenuine Hotels.com guest review
good food, perfect service, friendly and helpfull, professional staff. The best hotel I've stayed in in KL.Genuine Hotels.com guest review
"Sheraton Imperial Kuala Lumpur- great hotel"
I stayed in the hotel for a week and it was great, the staff are really nice, polite and very helpful. Though the location of the hotel was ok it wasnt the best because it was a bit of a walk to the station and the KLCC area. I would advise everyone to have the breakfast buffet at the hotel beacuse its the best!! The rooms are nice and clean but try […] to get a room with a view. Read moreGenuine Hotels.com guest review
"Mycket hotell för pengarna"
Bodde här 1 natt innan vi skulle flyga tillbaka till Sverige. Väldigt fint hotell och trevlig personal. Nära Petronas (10min taxi 15 ringit) och 3 stationer från Pavillion Mall.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"品牌的保证"
刚开始酒店安排的房间类型弄错了，不过马上就能更换好，不错Genuine Hotels.com guest review
"まったく通じ無い日本語"
ホテルとしたら良かったと思いますが、私達は片言の英語しか話せず日本語が全く通じないのが残念で部屋の特典などがよくわかりませんでした。Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice stay"
Excellent service , served through courtesy.Genuine Hotels.com guest review
"酒店不提供免费上网"
酒店各方面设施都OK，有点旧，特别要说的是酒店不提供免费的网络服务，挺不方便。Genuine Hotels.com guest review
"모노레일과 가까운 쉐라톤 임페리얼 호텔"
모노레일과 가깝고, 부깃빈당 쇼핑 지역과 KLCC로 이동이 편리하고, 호텔 청결 상태와 편안함이 아주 좋은 호텔입니다. 하지만 체크인 할때 분명이 extra bed 요청했는데, 그날이 마침 픽이였는지 없다고 나중에 알려줘서 좀 불편하게 잠을 잘수 박에 없는 부분은 기분이 별로 였습니다. 미리 확인을 잘하고 체크인 할때 이야기를 해줬으면 좋았을 텐데라는 아쉬움이 남네요. 하지만 방 상태 등등은 매우 만족했습니다.Genuine Hotels.com guest review
"Luksuriøst, ikke så dyrt, sentralt"
Veldig flotte bad med dusj og badekar. Fin utsikt over byen fra rommet vi hadde - vi ba om å få det. Store gode senger. Nært shoppeområder.Genuine Hotels.com guest review
"部屋の備品不足"
よいところは多すぎて語りつくせませんが、残念な点は、部屋にはぶらしと櫛がなく、電話したところ櫛の空のケースを届けられた。 またイタリアンレストランでは、きれいに整えられたテーブルに案内されたにも関わらず、テーブル上に大量の砂？パンくずがあり、ナイフもそれで汚れていた。 驚きました。Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"GOOD HOTEL♪"
デラックス(ツインタワービュー)に２泊しました。有名なだけあって、外観・内装ともに高級感が溢れてます。景色はツインタワー・KLタワーも見えます。ただ、ツインタワーとホテルの間に建設中のビルがあって低い階だとツインタワーは見にくい。モノレールやLRTの駅も徒歩圏内で、立地は抜群。スタッフの対応は都心のホテルらしくビジネスライクな感じで普通です。Genuine Hotels.com guest review
"깔끔하고 럭셔리한 느낌~"
페트로나스타워가 보이는 룸에서 숙박했구요 전망...나쁘지 않습니다....만 지금 쿠알라룸프루가 전체적으로 공사가 많이 진행되고 있는 상태라.. 공사중인 건물에 타워가 좀 가려보입니다. 조식부페는 진짜 만족스러웠구요... 음식 종류도 많고 맛도 좋습니다. 건물 자체는 지은 지 오래된 느낌이지만 고급스럽고 깔끔하게 되어 있습니다. 인터넷 부분을 잘 이용을 못했는데, room number하고 이름 입력하면 3시간 무료로 사용 가능합니다. 나머지는 다 괜찮았는데 교통하고 주변이 늦은시간에는 다니기 살짝 겁이 났습니다. 모노레일 역하고는 진짜 가깝고 LRT역하고는 좀 거리가 있습니다.Genuine Hotels.com guest review
"Sheraton Imperial Kuala Lumpur Hotel"
Два раза проживали в этом прекрасном отеле. Особенно порадовал сервис: завтраки бесподобные, очень вкусно. В отеле есть спа центр, где можно отлично провести время, также есть сауна (бесплатная). Первый раз остановились в стандартном номере. Второй раз забронировали такой же номер, но при заселении стандартов не осталось и нам дали номер высшей категории. […] Расположение отеля удачное - легко можно добраться до центра. Read moreGenuine Hotels.com guest review
"쿠알라룸푸르 추천호텔"
야경감상하기엔 절대좋은위치는아니구여~ 교통은 편리한편입니다 모노레일도 3분 거리정도구 지하철역두 5분정도?? 룸상태좋구여 호텔옆에 아시안 헤리티지로우 있다구 해서 기대했는데 정말 별~루 그냥 부킷빈탕에서 놀다 호텔로 가는게 좋을것 같아요 조식도 괜찮구 호텔들어가자마자 세면대 막혀있길래 뚫어달라구했더니 바로 해결 직원들두 친절해요Genuine Hotels.com guest review
"Sheraton"
I enjoyed my stay at Sheraton. The staff was very professional, polite, genuine and helpful. The location is great with good communications to basically every where, one could easily walk to the twin towers.The rooms (standard room) are very big. We had a view over the twintowers which was absolutely amazing, especially in the evenings. I highly recommend […] this hotel! Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Sheraton i KL mycket bra hotell helt enkelt."
Bodde 3 nätter på detta härliga hotell. Sheraton är alltid Sheraton. Personalen supertrevliga och hjälpsamma. Rummen var riktigt kanon bra. Stora och fina. Kommer helt klart åka tillbaka hit i framtidenGenuine Hotels.com guest review
"Tolles Hotel mit tollem Ausblick"
Wir hatten ein DeluxeZimmer mit Ausblick auf die PetronasTwin Tower gebucht,Rucher und zwei Betten ! Beim Einschecken gab es nur noch Raucherzimmer mit einem Kingsizebett,also nahmen ein Nichtraucherzimmer und bekamen ein Upgrade auf ein Superiorzimmer! Am nächsten Tag gab es dann das von uns gewünschte Zimmer,sogar als Superiorzimmer ! Klasse,ein riesengroßes […] Zimmer mit großem Badezimmer und extra Raum für Koffer und Klamotten ! Sehr guter Service sowohl an der Rezeption,beim Concierge und auch vor der Tür ! Read moreGenuine Hotels.com guest review
"Flott hotell"
Hotellet er kjempe flott og du får mye for pengene. I nærområdet rundt hotellet finner du en bargate med resteuranter og barer. Ca 5 min gange fra hotellet har du også et kjempe stort supermarked i kjelleretg. av et kjøpesenter hvor du får kjøpt alkohol. Det tar ca 15-20 min å gå fra hotellet til Petronas towers. hotellfrokosten var god og variert. […] Vi hadde oppgradert til en pakke som inkluderte frokost og ettermiddagsdrikke/mat og vasking av klær. Dette var veldig kjekt, da hadde du fri tilgang på alkohol-mineralvann og småretter i noen timer på ettermiddagen. Rommene var store og fine og veldig behagelige senger. Read moreGenuine Hotels.com guest review
"レセプションの対応は最悪です。"
デラックススウィートにとまりましたが、部屋は古めですがスペックが大きいのでなかなか心地はいいです。 ドアボーイの対応も悪くはないですが、レセプションの誰といいませんが男性の対応が最悪です。対応は極めて高慢、横柄で無愛想。清算時に忙しいのか切れ気味にがんをつけられ、一言も言わずに市外に電話した金額７５セントをはき捨てるように「セブンティーファイブセント！」と目すら合わさずに切れてはき捨てられました。呆然として一ドルだすと２５セントお釣りでもってきましたが、一切無言で、チェックアウトが完了したのかすらもわからずそこにいると、その男性は２５セントに目をむけその後に私の顔をにらみつけもっていけといったような顔でがんをつけました。それからは一切しかとで何一つとして言葉をかけられませんでした。態度がとっ […] とと出て行けじゃまだというオーラがでまくっていて、あまりの失礼さにその後１日、怒りがおさまらなかったです。ホテルであのような屈辱を受けたのは生まれて初めてです。最後の最後にあのような悪態をつかれるともう二度といくものかいう気持ちになりました。シェラトンでの宿泊は私にとって本当に心の傷ついた悲しい滞在となりました。まあ、全員がそうとはいいませんが、レセプションの教育なっていなというのが客観的な事実です。お気をつけください。 Read moreGenuine Hotels.com guest review
"Шератон Империал в КЛ"
Если в двух словах, то это просто шикарный отель! Прихали под Новый год и атмосфера в отеле, а также ее внутреннее и внешнее убранство в рождественском стиле приятно порадовало. Брали номер Twin Deluxe Tower View (что-то в этом роде): большой, с огромной кроватью, ванной и душевой и всеми приятными мелочами, вкл. тапки и гладильную доску. Персонал очень […] приветливый и отзывчивый. По вечерам в рестране живая музыка. Расположен в принципе недалеко от Петронасов, но мы всего один раз прогулялись пешком, остальное время либо на такси, либо на бесплатном шатле до центра добирались. Read moreGenuine Hotels.com guest review
"Very enjoyable stay at the Sheraton KL"
The Sheraton Kuala Lumpur was great. The rooms were great and the hotel staff very nice and helpful. The hotel has easy access to the monorail and is in walking distance to the twin towers in one direction, and little India and China town in the other. We had a great stay here and would gladly some back.Genuine Hotels.com guest review
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