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Location.
One of Malaysia's most elegant hotels, the award-winning Shangri-La Hotel Kuala Lumpur is situated in the heart of the bustling capital, within easy reach of Kuala Lumpur City Centre (KLCC), Kuala Lumpur Convention Centre and the Bukit Bintang shopping area. Set among lush gardens, this luxury class hotel is only a 5-minute walk to the iconic Petronas Twin Towers and Kuala Lumpur Tower.
Hotel Features.
From the moment you enter the Shangri-La Hotel - Kuala Lumpur you will be pampered with unrivaled service and hospitality. A great deal of care and meticulous attention has gone into each of Shangri-La's 714 tastefully furnished rooms to ensure comfort. The Shangri-La's extensive recreation facilities and fitness center are ideal for a work out, tone up or wind down after a hectic day of sightseeing or business. The onsite restaurants offer some of the finest dining in Kuala Lumpur. Presenting a superb range of international and local cuisine, the restaurants are sure to suit the most discerning diner. The Shangri-La Hotel Kuala Lumpur offers on site dining and is convenient to shopping and entertainment venues.
An on-site business center provides a reference library, computers with high-speed Internet access, technology support staff, secretarial services, and shipping.
Self parking is available to guests free of charge during their stay, and valet parking is available for a surcharge. The hotel offers a roundtrip airport shuttle (surcharge) and a complimentary shuttle to the shopping center (advanced notice required). Train station pick-up is also available for a surcharge. Other amenities include guest laundry facilities, luggage storage, and an on-site grocery/convenience store.
Guestrooms.
All rooms come with an impressive list of amenities to help guests enjoy their stay. The hotel showcases some of the most spacious luxury accommodations in Kuala Lumpur, complemented by ultra-modern conference facilities.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Lemon Garden Café - In this buffet-style restaurant, individual theater kitchens serve Malay, Indian, Chinese, Italian, and Continental dishes, with a tandoori oven, large seafood tank, wood-burning oven, and indoor herb garden. The adjacent coffee bar serves specialty coffees, freshly baked breads, croissants, and cakes. Open from early morning until late evening.
Shang Palace - A grand red door, a replica of Beijing's Forbidden City's Duan Gate, leads into this opulent Cantonese restaurant. An intricate wall carving of nine dragons, a gallery lined with timber columns, and numerous works of art continue the Imperial theme. Serving dim sum and classic Cantonese and Chinese dishes for lunch and dinner.
Zipangu - Styled like a Tokyo brasserie, this contemporary restaurant features a walk-in wine and sake cellar and a cigar lounge. A glass wall separates the main dining area from the kitchen, allowing diners to watch chefs in action. Three open-kitchen counters prepare sushi, grilled dishes, and kappou specialties. Open for lunch and dinner.
Restaurant Lafite - Dark-marble columns lead into a circular dining area with curved ivory and gold curtains, spherical lights, and shimmering glass beads hanging from the ceiling. The cuisine is contemporary French with Asian twists, and vegetarian options are available. Open for lunch and dinner (closed Sundays and public holidays).
Arthur's Bar & Grill - A perfect place for social gatherings, this Manhattan-style bar and grill serves a variety of beverages from refreshing beers to signature cocktails and an extensive list of wines served by the glass, complemented by a selection of international and local cuisine.
Lemon Garden 2Go - The design of this coffee area incorporates acid-treated copper, stainless steel, glass, and curved flooring with zebra ribs. A boat-shaped serving station offers drinks and snacks to eat on the premises or to take away. Open from early morning until mid-evening.
Poolside Terrace - Canopied by sun umbrellas and surrounded by landscaped gardens, this poolside bar serves beverages, snacks, and local fare. Open from mid-morning until early evening.
On-site facilities include a 20-meter (65-foot) outdoor lap pool and a separate children's pool. The hotel's fitness center has free weights and a range of cardiovascular equipment with individual audio-visual systems. Guests can also use saunas and steam rooms, hot and cold plunge pools, and an aerobics studio (surcharge).
Racquetball and squash courts and a golf driving range are located within three km (two miles) of the hotel, and jogging paths are within two blocks.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Great Hotel"
We had the best time the room was good and the service excellent.The buffet breakfast is incredible.Genuine Hotels.com guest review
"Great service and small details taken seriously"
Great experience, thought overbooked to smoking floor. Suite deal with great value. Good food at Clubroom and good with kids aged 8 ad 12 yrs. They loved the tv at bathroom!Genuine Hotels.com guest review
"Shangri-La in Luala Lumpur"
Beautiful hotel. We have a beautiful room overlooking the Garden. We had the buffet dinner - pretty hard to resist. The service was great.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"This is probably the best hotel in KL!"
This guest did not leave a comment.Genuine Hotels.com guest review
"perhaps the greatest hotel on earth"
Impeccable service, from the airport pickup to the guest service coordinators to the concierge. The horizon club was worth the extra money, offering a beautiful breakfast and fabulous evening cocktails. The gym was the nicest I've seen in any hotel, and even if you're not a workout buff, you should check it out. The location is excellent, the rooms […] large and inviting, the overall maintenance outstanding. We can't wait to return to KL, just to stay here. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great hotel in convenient location."
Great hotel deserving of 5 star rating. Excellent service. Nice pool, gym and spa. Excellent range and quality of in-room and restaurant dining. Amazing breakfast buffet. Close to monorail and metro rail services. Near to major shopping centre (KLCC) and bars for coffee, shopping and drinks.Genuine Hotels.com guest review
"Superb as always"
A superb hotel with fantastic attention to detail. Second stay there in a year and the standard was as high as ever. Breakfast buffet is wonderful and where else would you get 2 chocolate fountains? Arthur's Bar was as good as before and the steaks as juicy but the short rib wins every time. Staff are all polite and bend over backwards to help you. […] The monorail is 5 minutes walk away which is a great gateway to explore the city. Bukit Bingtang is two stops away for great shopping and the Petronas Twin Towers is a 10 minute stroll, Will be returning soon! Read moreGenuine Hotels.com guest review
"A luxurious hotel in the heart of KL"
The best hotel I have ever stayed in. Nothing was too much trouble for the staff. They were consistently friendly, helpful and polite and even took the trouble to find out and remember the details from our names down to how we took our coffee! The food was varied and delicious with plenty of healthy, fresh options available. Highly recommend upgrading […] to the Horizon Club you will not be disappointed with the facilities, food and drink on offer plus the views from the rooms are outstanding. The gym and pool facilities were fantastic, clean and modern and we loved the little touches such as the iced water, towels and apples that were brought to our sun lounger. Rooms are spacious, clean and with all the expected mod cons plus loads more such as a Nespresso machine and L'Occitane goodies in the bathroom. The hotel is fantastically located near the city centre with the Petronas Towers, KL Tower and all the major shopping malls just a short walk away. All in all I cannot recommend this hotel highly enough if you are staying in KL for either business or leisure. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Fantastic"
A beautiful hotel with fantastic customer service. The hotel is conveniently located meaning it is a good base for exploring the city.Genuine Hotels.com guest review
Very high quality hotel with professional but friendly staff. However, the swimming pool is average and requires an extension and makeoverGenuine Hotels.com guest review
"Satisfying stay"
The staff were very friendly from beginning to end. They even offered my son a complimentary bed in the room which was a lovely touch. We were offered a room on the 15th floor with a nice view of the twin tower, well at least one of it. Unfortunately the room was not properly cleaned as there were remnants of the previous occupants such as used toothbrush, […] water bottles, papers, etc. The room was also quite dusty. However, all these were immediately put to right after a call was made to housekeeping. The breakfast also offered a vast variety of food which left us spoilt for choice. The swimming pool was very nice and clean. The towels laid out on the loungers were a lovely touch along with the complimentary water brought to us. Overall, it was quite a pleasant stay. Read moreGenuine Hotels.com guest review
"A stunning and friendly hotel in a great location"
Had an amazing 4 night stay in a Horizon Club room. The hotel is stunning and beautifully maintained. Our room was kept spotless and everyone was so friendly and helpful. The Horizon Club lounge is excellent offering complimentary afternoon tea between 3-5pm and then a buffet and drinks/cocktails between 5-7pm both of which were excellent. The hotel […] is well located within easy walking distance of the main city sights. The Shangri La deserves it's number 1 rating. Read moreGenuine Hotels.com guest review
"A memorable stay"
We stayed 4 nights on Horizon Club level in 2 interconnecting room (2adults and 2 children 13&11yrs) From checkin to checkout we experienced exceptional friendly service from every staff member that we came across. Our kids were made thoroughly welcome in the Club. The location was great for sightseeing and shopping, and only a few hundred meters from […] the monorail. The pool was small but adequate and the gym had loads of the latest equipment. We definitely will stay here again next time in KL. Read moreGenuine Hotels.com guest review
"Excellent hospitality"
The stay overall was flowlessly Perfect. The service is very friendly and the food in all outlets is lovely.Genuine Hotels.com guest review
it was one of the best stay in the hotels everGenuine Hotels.com guest review
"family stay"
We really enjoyed our stay the hotel is an excellent standard, our rooms were not ready on arrival despite advance requests for type, extra bed etc. However we had a chance to have a welcome drink and relax while it was sorted out. The Exec rooms are a little small but high standard, good connectivity for TV system etc. Wifi was included but a little […] poor in room 427. Food for breakfast and lunch was excellent and a much higher standard than other places, stable service though was a little slow. Overall we enjoyed it lots and would recommend it. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Poor Service"
Overall service was poor, although I appreciate that service is a widespread issue in KL/Malaysia.Genuine Hotels.com guest review
"Shangrila Hotel - the best"
this hotel is unbelievable. starting from the lobby to check in, room service, until check out. all is great.. since this is a 5 star hotel, we get a 5 star service and it is to be expected.. but it's trully recommeded.. breakfast n lunch at the lemon green cafe is trully beyond words.. u have to try it your self...Genuine Hotels.com guest review
"Great hotel"
Top service, amazing Christmas dinner !Genuine Hotels.com guest review
"Good location"
Depend what you are looking for. I chose this hotel for the location. It's only 5 mins walk to the twin tower and klcc mall. On the way to the mall, I see lots of restaurants around me. There are varieties of food to choose from. I pick this hotel for my return trip. The hotel staffs are very professional and polite. Would definitely recommend this […] hotel to my friends. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"sumptous hotel, fab breakfast & GREAT gym"
If you've read reviews about the Shangri La KL you will know all about the breakfast inc choc fountain. Service throughout hotel wonderful. Gym so extensively equipped and gym personnel so good, it was like having a personal trainer. For the money we paid, we were very happy. Paid more for less in Malaysia.Genuine Hotels.com guest review
"Shangri-La Hotel Kuala Lumpur-wow!"
We opted for a Horizon club deal and our experience was one of absolute luxury. We were upgraded to a suite which included complimentary touches such as fresh fruit, chocolates and flowers and La Occitane toiletries. The suite was very spacious with many decadent features such as a full marble bathroom which included a second flat screen television […] over an oval marble bath . There was also a second toliet and vanity off the entry foyer. The bed was huge with bed-side controls to eveything including the curtains. We had a great view of the Petronas Twin towers. The buffet breakfast was high quality and contained a great choice and the staff indicated that the chef was happy to cook anything else we wanted. We opted for an Asian style breakfast from the Asian range of the buffet as we enjoy spicy food but noticed other English speaking people enjoying eggs cooked as per their preference and Chinese people enjoying laksas. The pastries were better than we had been able to find in Paris, from where we were returning. During cocktail hour (5pm -7pm) there was a great choice with the staff indicating that they would make any alcholic or non-alcholic cocktail or drink that we wanted and interesting appetizing snacks were served and replenished constantly. Whilst not in the golden triangle, taxis are cheap and abundant in Kuala Lumpur, that it was no inconvenience at all. All in all it was an indulgent experience in an elegant hotel where the staff are friendly and welcoming. I recommend it highly and will definitely return. It was worth upgrading and the package represented great value for money. Read moreGenuine Hotels.com guest review
"Excellent Hotel in excellent location"
Highly recommendedGenuine Hotels.com guest review
"Luxury hotel"
Quality hotel, friendly staffs, even though a bit more expensive than other hotels in KL but good value; also have free late check out until 4pm which is very convienient if you have a night flight. Highly recommended.Genuine Hotels.com guest review
"Thank you"
first of all thank you from hotel personels who know the job and how to hospitalize their customers. we appreciated them for their hard works. with our best regards,Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Shangri-La. Kuala Lumpur"
Fantastisk hotel. Ganske enkelt . Sjældent at opleve så fantastiske medarbejdere på et hotel!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"نوعا ما"
جدا ممتازةGenuine Hotels.com guest review
"素晴らしいホテルでした"
予約時にツインタワーが見える部屋を希望していたら、２０階のホライズンクラブのフロアーでまっ正面にツインタワー（ただしこのホテルからはツインの両方は見えませんが一本でも奇麗な夜景が素晴らしい）が望める部屋に泊れました。安いレートの予約だったのに良かったです。ホライズンクラブの部屋は専用のラウンジがあって飲み物や食事がサービスされますが、我々はたまたまこのフロアーに泊めてもらったのでこのサービスは有りませんが次回はこのホライゾンクラブに泊ってみたいと思います。部屋はそんなに広くは有りませんが清潔で使いやすく重厚な作りで大満足でした。フルーツのサービスが毎日あってサービスは素晴らしかった。Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"离双子塔只有5分钟，非常方便"
五星酒店物有所值，床品非常舒服，早餐也非常丰盛，酒店位置靠近双子塔，非常方便。下次来吉隆坡还会再住Genuine Hotels.com guest review
"サービス満点"
ホテルの方はとても親切でフレンドリーでした。朝食の種類が多くておいしかったです。また泊まりたいです。Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"工作人员非常亲切"
服务好，早餐自助餐选择很多，房间虽然小可是很舒适，唯一要挑剔的是餐点食物令我非常失望，我们点了鸡排和nyoya laksa一点都不可口。Genuine Hotels.com guest review
"فندق رائع"
جميله جدآ وجديره بالأعادهGenuine Hotels.com guest review
"最高のもてなし"
クラブフロアーに泊まりましたが、最近の宿泊で最高のホテルでした。ホテルに一歩入るなり、１００万本？の百合の花がゴージャスさを増してくれました。美しい。フロアーアテンダントの笑顔が素敵で、フロントの対応がとても丁寧で、マナーが申し分ありませんでした。 クラブラウンジでの軽食、ドリンク、アルコールと全て超一流でした。夜中の便だったけど、レイトチェックアウト後もラウンジを使用させてくれ、とてもたすかりました。 お部屋は細かいところまで気遣いが・・・洗面所の電話の横にメモと筆記具が置かれ、バスとシャワーは別で。次回も利用したいです。とにかく皆さんにお勧めです。とても価値のあるクラブルームです。Genuine Hotels.com guest review
"ホライズンクラブ"
充実した３日間が過ごせました。ホライズンクラブが利用できるプランで宿泊したところ、満足できるサービスが受けられました。用があってロビーに行くと、すぐにスタッフが声をかけてくれます。観光、食事にも便利な場所で、次回も利用したいと思います。Genuine Hotels.com guest review
"다시한번 가본다면"
객실은 비교적 잘 관리되고 있었음. 잘 보이지 않는 쪽에 먼지가 있는 게 아쉽다.Genuine Hotels.com guest review
"Excellent place to stay"
Big rooms, absolutely tidy but the best is service. We were checked in in 2 minutes and luggage was taken care of instantly. Nice swimming pool and well equipped gym for workout. Centrally located to see China town, get to the Petronas Towers and shoipping malls. Highly recommendend.Genuine Hotels.com guest review
"非常滿意的酒店住宿"
酒店距離雙子塔步行約十分鐘，房間不大，但非常舒適，早餐十分豐富，非常滿意！Genuine Hotels.com guest review
"非常に満足"
夫婦共々喫煙者のため、喫煙の部屋をリクエストしました。概ね喫煙可の部屋は低層階のことが多いですが、今回は１７階でツインタワーが１本見える眺望のいい部屋でした。車の音もそれほど気になりません。噂通り、朝食ブッフェの充実度はこれまで宿泊したホテルの中でダントツに良かったです。ウェルカムフルーツも盛りだくさん、サービスのチョコレートも美味しかった。KKCCまで５００ｍほどで散歩圏内。ブキッビンタンにも１５分も歩けば着きます。モノレールに乗らなくても、運動がてら歩ける距離でした。私達は利用しませんでしたが、ホテルからＫＬＣＣまでのあいだにクラブやバーもありナイトスポットを楽しみたい方にもいいかと思います。スタッフも皆、笑顔＋素晴らしいサービスでした。Genuine Hotels.com guest review
サービス面を含め、全体に満足度高いが、部屋に入ったらトイレの給水がバスルーム内に漏水しており、それを直してトイレを使ったら今度は排水が止まらず夜半に二度目の修理。ちょっとお疲れさんでした。Genuine Hotels.com guest review
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