All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults
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Hotel Cielo

4th Street, between 5th and 10th Ave, Playa del Carmen, QROO, 77710, Mexico, ‏‎800-491-6126
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Location.
Situated near the beach, Hotel Cielo is in the heart of Playa del Carmen, within walking distance of Yucatek Divers, Playa del Carmen Main Beach, and Playa del Carmen Maritime Terminal. Also nearby are Central Square and Nuestra Senora del Carmen Catholic Church.

Hotel Features.
The hotel offers a restaurant. Wireless Internet access is complimentary in public areas. The staff can provide tour/ticket assistance and wedding services. Additional amenities include a rooftop terrace and multilingual staff. This is a smoke-free property.

Guestrooms.
The 18 air-conditioned guestrooms at Hotel Cielo include laptop-compatible safes and ceiling fans. Guests can use the in-room complimentary wireless high-speed Internet access. Televisions are equipped with cable channels. Bathrooms offer showers and complimentary toiletries. In addition, amenities available on request include hair dryers and irons/ironing boards. Turndown service is offered nightly and housekeeping is available daily.

Excellent4.1 / 5
  • This Hotel is very conveniently located; close to all activities, shopping, restaurants,…Apr 12, 2015
  • Was traveling with a small group and needed 3 rooms. Overall a great experience! Had…Mar 9, 2015
See all 73 Hotels.com reviews
From 626 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $89
  • Family Room, Balcony
  • Standard Room, 1 King Bed, Balcony
  • Standard Room
  • Standard Room, Ground Floor

At a glance

Key facts

Hotel size

  • This hotel has 18 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Hotel Cielo
  • Hotel Cielo Riviera Maya

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
Things to do
  • Ecotours on site
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Windsurfing nearby
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 2
  • Rooftop terrace

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Carboncitos - This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Hotel Cielo’s small print

Also known as

  • Hotel Cielo
  • Hotel Cielo Riviera Maya

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Cielo

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