All hotels in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults
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Hotel Cielo

3 stars
4th Street, between 5th and 10th Ave, Playa del Carmen, QROO, 77710, Mexico, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it

City-center Playa del Carmen hotel with restaurant

  • Free continental breakfast and WiFi

Main amenities

  • 18 smoke-free guestrooms
  • Near the beach
  • Restaurant
  • Rooftop terrace
  • Beach umbrellas
  • Airport shuttle
  • Childcare
  • 24-hour front desk
  • Air conditioning
  • Daily housekeeping
  • Multilingual staff
  • Wedding services

What’s around

  • Heart of Playa del Carmen
  • Yucatek Divers (0.2 mi / 0.2 km)
  • Playa del Carmen Maritime Terminal (0.3 mi / 0.5 km)
  • Central Square (0.4 mi / 0.6 km)
  • Nuestra Senora del Carmen Catholic Church (0.4 mi / 0.7 km)
  • Quinta Alegria (0.5 mi / 0.8 km)
Excellent4.0 / 5
  • Our family needed a place in Playa after most of our time in Cozumel. The hotel is in a…Jun 1, 2015
  • Basic hotel, near all the action. Staff was nice and helpful, room was clean. The room is…May 5, 2015
See all 73 Hotels.com reviews
From 649 reviewsTripAdvisor Traveller Rating

Enter dates to check prices

Hotel Info: ‎866-539-8117‎

from $89
  • Family Room, Balcony
  • Standard Room, 1 King Bed, Balcony
  • Standard Room
  • Standard Room, Ground Floor

At a glance

Key facts

Hotel size

  • This hotel has 18 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle *

Offsite

  • Area shuttle *

Other information

  • Smoke-free property
  • Resort fee included

Also known as

  • Cielo Hotel
  • Cielo Playa del Carmen
  • Hotel Cielo
  • Hotel Cielo Playa del Carmen
  • Hotel Cielo Riviera Maya/Playa Del Carmen, Mexico

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Airport shuttle service is offered for an extra charge of MXN 650 per person (roundtrip)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
Things to do
  • Beach umbrellas
  • Beach towels
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 2
  • Rooftop terrace

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)
Sleep well
  • Turndown service
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Carboncitos - This family restaurant serves breakfast, lunch, and dinner. Open daily.

Recreation

On Site

  • Ecotours on site

Nearby

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Water skiing nearby
  • Windsurfing nearby

Hotel Cielo’s small print

Also known as

  • Cielo Hotel
  • Cielo Playa del Carmen
  • Hotel Cielo
  • Hotel Cielo Playa del Carmen
  • Hotel Cielo Riviera Maya/Playa Del Carmen, Mexico

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Airport shuttle service is offered for an extra charge of MXN 650 per person (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Cielo

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