Situated near the beach, Hotel Cielo is in the heart of Playa del Carmen, within walking distance of Yucatek Divers, Playa del Carmen Main Beach, and Playa del Carmen Maritime Terminal. Also nearby are Central Square and Nuestra Senora del Carmen Catholic Church.
The hotel offers a restaurant. Wireless Internet access is complimentary in public areas. The staff can provide tour/ticket assistance and wedding services. Additional amenities include a rooftop terrace and multilingual staff. This is a smoke-free property.
The 18 air-conditioned guestrooms at Hotel Cielo include laptop-compatible safes and ceiling fans. Guests can use the in-room complimentary wireless high-speed Internet access. Televisions are equipped with cable channels. Bathrooms offer showers and complimentary toiletries. In addition, amenities available on request include hair dryers and irons/ironing boards. Turndown service is offered nightly and housekeeping is available daily.
Enter dates to check prices
Hotel Info: 866-539-8117from $127
- Family Room, Balcony
- Standard Room, 1 King Bed, Balcony
- Standard Room
- Standard Room, Ground Floor
At a glance
- This hotel has 18 rooms
- This hotel is arranged over 3 floors
- Check-in time starts at 3 PM
- Check-out time is noon
Required at check in
- Credit card or cash deposit required
- Government-issued photo ID required
- Minimum check-in age is 18
- Minimum Spring Break check-in age is 18
Travelling with others
- Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
- No pets or service animals allowed
- Free WiFi in public areas
- Free WiFi in rooms
- Smoke-free property
- Resort fee included
In the hotel
- Cooked-to-order breakfast daily (surcharge)
- Ecotours on site
- Sailing nearby
- Scooter/moped rentals nearby
- Scuba diving nearby
- Water skiing nearby
- Windsurfing nearby
- 24-hour front desk
- Tours/ticket assistance
- Luggage storage
- Wedding services
- Number of buildings/towers - 2
- Rooftop terrace
In the room
- Air conditioning
- Ceiling fan
- Iron/ironing board (on request)
- Turndown service
- Individually decorated
- Individually furnished
- Private bathroom
- Shower only
- Free toiletries
- Hair dryer (on request)
- Cable TV channels
- Free WiFi
- Daily housekeeping
- In-room safe (laptop compatible)
- Connecting/adjoining rooms available
DiningCarboncitos - This family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Hotel Cielo’s small print
Also known as
- Hotel Cielo
- Hotel Cielo Riviera Maya
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
The charges below are included in the total price displayed:
- Resort fee
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.