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All hotels in Playa del Carmen, Mexico
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1 room,  2 adults 
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Room 1:

Hotel Cielo

20.6243, -87.07424
3 stars
4th Street, between 5th and 10th Ave, Playa del Carmen, 77710 Mexico ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $99 $69
available on 06/24/13
Price Match Guarantee
4.1 40 5

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    Image of Hotel Cielo, Playa del Carmen
    4.1 out of 5 Excellent (40 reviews)
    (Neighborhood average 4.0)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating

    Overview

    Hotel boutique-style oasis of friendly charm.
    Hotel boutique-style oasis of friendly charm and comfort by the 5th Avenue.
    Forget over-sized, overpriced resorts. Hotel Cielo is a boutique-style oasis of friendly charm and comfort. All 18 rooms are beautifully influenced by traditional Mexican decor and standard amenities create a relaxing, comfortable setting for an unforgettable experience.

    Mexican Restaurant
    Snacks and meals are served in the Carboncitos bar-restaurant, complementary WIFI, dry cleaning (4), tours ($), beach towels (deposit), wedding services, 50% off entire breakfast menu in Carboncitos Restaurant.

    Mexican decor
    Hotel Cielo's bright rooms beautifully influenced by traditional Mexican decor and standard amenities create a relaxing, comfortable setting for an unforgettable experience. Tiled floors and a safe. Some rooms have a balcony with sea views.
    Bathroom with shower, complimentary toiletries, cable TV, air conditioned, ceiling fan, in room safe. Hairdryer, Iron / Ironing board upon request, Free WiFi, Complimentary Beach Towels (deposit required), Beach Club Discounts.

    20.6243, -87.07424
    Hotel coordinates:

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    Map

    Hotel Cielo
    View Hotel Cielo on a map

    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Family ocean view with balcony

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One Double Bed
      or
    • One King Bed
    Measuring 395 square feet (36 square meters), this room overlooks the beach or city. Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. The private bathroom has a shower with a handheld showerhead, as well as complimentary toiletries. A ceiling fan, a laptop-compatible safe, and a desk are among the conveniences offered.


    Room Details

    • Air conditioning
    • Beach view
    • Cable TV service
    • Ceiling fan
    • City view
    • Complimentary toiletries
    • Connecting / adjoining rooms available
    • Daily housekeeping
    • Desk
    • Free Wi-Fi
    • Hair dryer (on request)
    • Handheld showerhead
    • Individually decorated
    • Individually furnished
    • In-room safe (laptop compatible)
    • Iron/ironing board (on request)
    • Private bathroom
    • Sea view
    • Shower only
    • Television
    • Trouser press
    • Turndown service

    King ocean view with balcony

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One King Bed
    Measuring 275 square feet (25 square meters), this room overlooks the beach or city. Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. The private bathroom has a shower with a handheld showerhead, as well as complimentary toiletries. A ceiling fan, a laptop-compatible safe, and a desk are among the conveniences offered.


    Room Details

    • Air conditioning
    • Beach view
    • Cable TV service
    • Ceiling fan
    • City view
    • Complimentary toiletries
    • Connecting / adjoining rooms available
    • Daily housekeeping
    • Desk
    • Free Wi-Fi
    • Hair dryer (on request)
    • Handheld showerhead
    • Individually decorated
    • Individually furnished
    • In-room safe (laptop compatible)
    • Iron/ironing board (on request)
    • Private bathroom
    • Sea view
    • Shower only
    • Television
    • Trouser press
    • Turndown service

    Standard upper floor

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One Queen Bed
      or
    • Two Queen Beds
    Measuring 250 square feet (23 square meters), this room overlooks the beach or city. Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. The private bathroom has a shower with a handheld showerhead, as well as complimentary toiletries. A ceiling fan, a laptop-compatible safe, and a desk are among the conveniences offered.


    Room Details

    • Air conditioning
    • Beach view
    • Cable TV service
    • Ceiling fan
    • City view
    • Complimentary toiletries
    • Connecting / adjoining rooms available
    • Daily housekeeping
    • Desk
    • Free Wi-Fi
    • Hair dryer (on request)
    • Handheld showerhead
    • Individually decorated
    • Individually furnished
    • In-room safe (laptop compatible)
    • Iron/ironing board (on request)
    • Private bathroom
    • Sea view
    • Shower only
    • Television
    • Trouser press
    • Turndown service

    Standard ground floor

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    • One Double Bed
      or
    • Two Double Beds
    Measuring 250 square feet (23 square meters), this room overlooks the beach or city. Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. The private bathroom has a shower with a handheld showerhead, as well as complimentary toiletries. A ceiling fan, a laptop-compatible safe, and a desk are among the conveniences offered.


    Room Details

    • Air conditioning
    • Beach view
    • Cable TV service
    • Ceiling fan
    • City view
    • Complimentary toiletries
    • Connecting / adjoining rooms available
    • Daily housekeeping
    • Desk
    • Free Wi-Fi
    • Hair dryer (on request)
    • Handheld showerhead
    • Individually decorated
    • Individually furnished
    • In-room safe (laptop compatible)
    • Iron/ironing board (on request)
    • Private bathroom
    • Sea view
    • Shower only
    • Television
    • Trouser press
    • Turndown service

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

      • Minimum Spring Break check-in age is 18 years old.

    • No cribs (infant beds) available
    • Check-in time starts at: 3 PM
    • Minimum check-in age is: 18
    • Check-out time is: noon
    • Early departure fee charged
    • Caters to singles
    • Caters to couples
    • Caters to seniors
    • Caters to families
    • No elevators
    • No rollaway/extra beds available
    • Noise-free rooms not guaranteed
    • MasterCard
    • Visa

    • A resort fee is included in the total price displayed.
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.
    • No pets and no service animals are allowed at this property.

    Amenities

    • General
    • Free Wi-Fi
    • Luggage storage
    • Number of buildings/towers - 2
    • Number of floors - 3
    • Restaurant
    • Rooftop terrace
    • Street parking (metered)
    • Suitable for children
    • Total number of rooms - 18
    • Tours/ticket assistance
    • Rooms (all rooms include)
    • Complimentary toiletries
    • Desk
    • Hair dryer (on request)
    • Handheld showerhead
    • Iron/ironing board (on request)
    • Private bathroom
    • Shower only
    • Television
    • Trouser press
    • Turndown service
    • See more room details
      • Air conditioning
      • Beach view
      • Cable TV service
      • Ceiling fan
      • City view
      • Connecting / adjoining rooms available
      • Daily housekeeping
      • Free Wi-Fi
      • Individually decorated
      • Individually furnished
      • In-room safe (laptop compatible)
      • Sea view
    • Services
    • Breakfast available (surcharge)
    • Currency exchange
    • Medical assistance available
    • Multilingual staff
    • Tour assistance
    • Wedding services
    • Business & Event
    • 24-hour front desk
    • Event catering
    • Translation services
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Dining

    Snacks and meals are served in the Carboncitos bar-restaurant, located on the ground floor. It specializes in Mexican cuisine, including fresh guacamole made to order.

    Recreation

    • Bird watching nearby
    • Boating nearby
    • Ecotours nearby
    • Ecotours on site
    • Fishing nearby
    • Helicopter/airplane tours nearby
    • Sailing nearby
    • Scooter/moped rentals nearby
    • Scuba diving nearby
    • Swimming nearby
    • Water skiing nearby
    • Whale-watching nearby
    • Windsurfing nearby
    • Yoga classes/instruction nearby

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Minimum Spring Break check-in age is 18 years old.

    All hotels in Playa del Carmen, Mexico
    Map
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    Area map

    Hotel Cielo Playa del Carmen

    A short guide to Playa del Carmen

    Still small enough to explore on foot, Playa del Carmen has a relaxed, yet cosmopolitan feel, with a variety of hotels, shops, and restaurants ranging from causal to upscale. European-style sunbathing is common on beaches. Playa is a popular jumping-off point for day trips to Xcaret, Xel-Ha, Tulum, and other peninsula attractions, and a passenger ferry makes frequent runs to Cozumel.

    see all hotels in Playa del Carmen

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Playa del Carmen Main Beach - 200 yards
    • Yucatek Divers - 200 yards
    • 5ta Avenida - 200 yards
    • Downtown Playa del Carmen - 300 yards
    • 28 de Julio Square - 400 yards
    • Playa del Carmen Maritime Terminal - 400 yards
    • Nuestra Senora del Carmen Catholic Church - 600 yards
    • Playa Del Carmen Airport (PCM) - 600 yards

    0.50 - 1.0 mi

    • Pier Navega - 900 yards
    • Xaman Ha Aviary - 1000 yards
    • Avenida Constituyentes - 1100 yards

    3.0+ mi

    • Cozumel Intl. Airport (CZM) - 12 miles
    • Cancun Intl. Airport (CUN) - 32 miles
    • Isla Mujeres Airport (ISJ) - 48 miles
    All hotels in Playa del Carmen, Mexico
    Reviews
    • All (40)
    • Business (0)
    • Romance (6)
    • Family (1)
    • Friends (0)
    • Other (33)
    4.1 / 5
    Excellent

    Score breakdown (from 40 reviews)

    • 5.0
      (17)
    • 4.0
      (16)
    • 3.0
      (3)
    • 2.0
      (2)
    • 1.0
      (2)

    Average rating for:

    • Cleanliness
      4.4
    • Service
      4.5
    • Comfort
      3.9
    • Condition
      4.1

    Reviews: Overall

    Hotel Cielo
    3.0 / 5
    Good
    "Great location with chocolate soap"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Hotel Cielo is centrally located near 5th Avenue. You are generally out on the beach, diving, shopping, eating in the restaurants nearby or exploring so for that purpose, Cielo was great for just putting my head on a pillow at night. It's not luxury but it's more than comfortable. They have the most unusual chocolate soap which amused me as I wanted […] to eat chocolate all day from the smell:-) Read more
    Genuine Expedia guest review
    Other trip
    Sep 5, 2012
    Kim
    US

    Hotel Cielo
    3.0 / 5
    Good
    "Very Close to Everything"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    The room was a tad small but has everything we needed. The room was a bit loud if they forgot to close the doors to the restaurant next door. The staff was very nice and accomadating. The room was clean and the bed was soft. No frills and the bed was a bit small for two but close to everything you could want. The bus is very convinent walk about 2 blocks […] down the main street. Easy access to the beach too. Only a 2 minute walk from the hotel. Read more
    Genuine Hotels.com guest review
    5 night trip in May 2012
    Sandy
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Hotel Cielo
    3.0 / 5
    Good
    "find a hotel with mini fridge & kitchenette !"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    nice area, close to beach but expensive to rent beach chair 100 pecos a day per person no kitchenetts so bring lots and lots of cash to eat out every day! it all adds up ! not even a mini fridge in the room if you pay for a premium room you get a good king size bed otherwise how do you like a double for 2 adults ? lol Coffee machine in the morning would […] be good, but no such thing and the tv's very bad the reception sucks and some rooms don't have them. the experience of being downtown close to all the action is great, but it really costly in the end , So we decided to leave to our favorite 5 star all inclusive Read more
    Genuine Expedia guest review
    Other trip
    Jan 29, 2012
    A Traveller
    CA

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

    All hotels in Playa del Carmen, Mexico
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