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All hotels in Playa del Carmen, Mexico
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1 room,  2 adults 
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Room 1:

Hacienda Del Caribe by Encanto

20.62361, -87.07509
2.5 stars
Calle 2 entre Avenidas 5a y 10a, Colonia Centro, Playa del Carmen, 77710 Mexico ‎1-866-539-0036‎ | Welcome Rewards™

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Lowest price $99 $49
available on 05/24/13
Price Match Guarantee
3.7 68 5

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    Image of Hacienda Del Caribe by Encanto, Playa del Carmen
    3.7 out of 5 Good (68 reviews)
    (Neighborhood average 4.0)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    was surprised by the absence of parking facilities by a Hotels.com guest on 01/23/12

    Overview

    Location.
    Hacienda Del Caribe by Encanto is close to Yucatek Divers, Playa del Carmen Main Beach, and Playa del Carmen Maritime Terminal. Also nearby are Plaza de Armas and Nuestra Senora del Carmen Catholic Church.

    Hotel Features.
    Complimentary wireless Internet access is available in public areas. Additional amenities include an outdoor pool and room service (during limited hours).

    Guestrooms.
    Rooms feature balconies with city views. The 34 air-conditioned guestrooms at Hacienda Del Caribe by Encanto include safes and makeup/shaving mirrors. Beds have down comforters and down blankets. Guests can use the in-room complimentary wireless high-speed Internet access. 29-inch flat-screen televisions are equipped with cable channels. All accommodations provide desks and direct-dial phones. Bathrooms offer showers, hair dryers, and complimentary toiletries. Additional amenities include ceiling fans and windows that open. In addition, housekeeping is offered daily and amenities available on request include irons/ironing boards.

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    Hotel Info: ‎1-866-539-8117‎
    from $49
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Standard

    At a glance

    Key facts

    Hotel size

    • This hotel has 34 rooms
    • This hotel is arranged over 3 floors

    Arriving/leaving

    • Check-in time starts at 3 PM
    See more
    Please note: breakfast in served at a partner property, located 4 blocks away from the Hacienda Del Caribe by Encanto.

    Required at check in

    • Government-issued photo ID required

    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 21

    Travelling with others

    Children

    • Children (12 years old and younger) stay free †

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas

    • Free WiFi in rooms
    Hacienda Del Caribe by Encanto See hotels on a map
    */† The hotel charges extra for these services or facilities

    Policies

    Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

    This property does not have elevators.

    Parking height restrictions apply.

    Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    The charges below are included in the total price displayed:

    • Resort fee

    Optional extras

    Cribs/Infant beds are available for an extra charge

    Special features

    Dining

    Room service (during limited hours) is available.

    Pool

    Take a dip in the outdoor pool.

    Recreation

    Nearby

    • Aerobics nearby
    • Bicycle rentals nearby
    • Golf lessons available nearby
    • Golfing nearby
    • Helicopter/airplane tours nearby
    • Pilates classes/instruction nearby
    • Sailing nearby
    • Scooter/moped rentals nearby
    • Swimming nearby
    • Whale-watching nearby

    In the hotel

    Stay connected
    • Free Wi-Fi
    Food and drink
    • Breakfast *
    • Room service (during limited hours)
    • Free reception
    Things to do
    • Swimming pool - outdoor
    Services
    • 24-hour front desk
    Facilities
    • Number of buildings/towers - 1

    In the room

    Home comforts
    • Climate control
    • Air conditioning
    • Ceiling fan
    • Iron/ironing board (on request)
    Sleep well
    • Down blanket
    • Down comforter
    • Blackout drapes/curtains
    Views and things
    • City view
    • Balcony
    Freshen up
    • Private bathroom
    • Shower only
    • Complimentary toiletries
    • Hair dryer
    • Makeup/shaving mirror
    Be entertained
    • 29-inch flat-screen TV
    • Cable TV channels
    Stay connected
    • Desk
    • Free Wi-Fi
    • Direct-dial phone
    Other stuff
    • Daily housekeeping
    • In-room safe
    • Window opens
    • Electronic/magnetic keys

    Hacienda Del Caribe by Encanto’s small print

    Policies

    Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

    This property does not have elevators.

    Parking height restrictions apply.

    Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    The charges below are included in the total price displayed:

    • Resort fee

    Optional extras

    Cribs/Infant beds are available for an extra charge

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    20.62361, -87.07509
    Hotel coordinates:

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    Map

    Hacienda Del Caribe by Encanto
    View Hacienda Del Caribe by Encanto on a map
    All hotels in Playa del Carmen, Mexico
      of

    Area map

    Hacienda Del Caribe by Encanto Playa del Carmen

    A short guide to Playa del Carmen

    Still small enough to explore on foot, Playa del Carmen has a relaxed, yet cosmopolitan feel, with a variety of hotels, shops, and restaurants ranging from causal to upscale. European-style sunbathing is common on beaches. Playa is a popular jumping-off point for day trips to Xcaret, Xel-Ha, Tulum, and other peninsula attractions, and a passenger ferry makes frequent runs to Cozumel.

    see all hotels in Playa del Carmen

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • 5ta Avenida - 100 yards
    • Yucatek Divers - 200 yards
    • Playa del Carmen Main Beach - 300 yards
    • Playa del Carmen Maritime Terminal - 300 yards
    • Downtown Playa del Carmen - 400 yards
    • Playa Del Carmen Airport (PCM) - 500 yards
    • 28 de Julio Square - 500 yards
    • Nuestra Senora del Carmen Catholic Church - 700 yards

    0.50 - 1.0 mi

    • Xaman Ha Aviary - 900 yards
    • Pier Navega - 1100 yards
    • Avenida Constituyentes - 1200 yards

    3.0+ mi

    • Cozumel Intl. Airport (CZM) - 12 miles
    • Cancun Intl. Airport (CUN) - 32 miles
    • Isla Mujeres Airport (ISJ) - 48 miles
    All hotels in Playa del Carmen, Mexico
    Reviews
    • All (68)
    • Business (3)
    • Romance (6)
    • Family (10)
    • Friends (7)
    • Other (42)
    3.4 / 5
    Good

    Score breakdown (from 10 reviews)

    • 5.0
      (1)
    • 4.0
      (4)
    • 3.0
      (4)
    • 2.0
      (0)
    • 1.0
      (1)

    Average rating for:

    • Cleanliness
      3.7
    • Service
      3.2
    • Comfort
      3.5
    • Condition
      3.2

    Reviews: Overall

    The following English reviews were posted by Hotels.com guests from other countries

    Hacienda Del Caribe by Encanto
    5.0 / 5
    Outstanding
    "lack of parking"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    was surprised by the absence of parking facilities
    Genuine Hotels.com guest review
    2 night family trip in Jan 2012
    A Traveller
    CA

    Hacienda Del Caribe by Encanto
    4.0 / 5
    Excellent
    "Great place"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    We enjoyed our time in Playa largely because of the the location of this hotel. The hotel is well kept and fun. Felt safe and all our requests looked after.
    Genuine Hotels.com guest review
    3 night family trip in Jan 2012
    A Traveller
    CA

    Hacienda Del Caribe by Encanto
    4.0 / 5
    Excellent
    "Hacienda Del Caribe"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Good rooms, near to main drag and close to the beach. Overall I would certainly recommend. we had a great couple of days there.
    Genuine Hotels.com guest review
    1 night family trip in Mar 2011
    A Traveller
    AU

    Hacienda Del Caribe by Encanto
    3.0 / 5
    Good
    "Hotel Hacienda Del Caribe in Playa Del Carmen"

    • Cleanliness
      5.0
    • Service
      1.0
    • Comfort
      4.0
    • Condition
      3.0
    The hotel has a great location, the surroundings are quiet and nice. Rooms very clean. We stayed 3 in the hotel room and there was not enough towels and hangers, we had to ask for that more than twice. The service was very lousy, I had an accident with a glass and was told to pay for the glass. One morning we had to go another hotel in order to get […] our breakfast and there was no information before we asked in the reception. Too expensive compared to service. Read more
    Genuine Hotels.com guest review
    5 night family trip in Mar 2011
    Helle P
    MX

    The following reviews were posted by Hotels.com guests from other countries

    Hacienda Del Caribe by Encanto
    1.0 / 5
    Poor
    "Hotel Hacienda Real El Caribe"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Cette chaîne d'hôtels possède 2 hôtels du même nom à Playa del carmen, dont un que je connaissais déjà, par confusion j'ai réservé le mauvais, ce qui déjà est à la limite de l'arnaque. Le deuxième hôtel est situé dans une zone de réfection de voirie importante et difficile d'accès (plus de 10 mn de marche avec les valises sur des chemins défoncés). […] Dans la chambre proposée les WC ne fonctionnaient pas et les rideaux étaient cassés, on nous a proposé une autre chambre très humide et avec une odeur tenace de moisissure et de tabac froid. Total: nous avons changé d'hôtel et trouvé un autre correct et moins cher. Read more
    Genuine Hotels.com guest review
    3 night family trip in Feb 2012
    A Traveller
    FR

    Hacienda Del Caribe by Encanto
    3.0 / 5
    Good

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      4.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    14 night family trip in Dec 2011
    A Traveller
    SE

    Hacienda Del Caribe by Encanto
    4.0 / 5
    Excellent
    "Nära till allt"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      3.0
    Nära till allt i Playa del Carmen. Hade rum inåt gården och hade då inte några besvär av störande ljud. Först ett rum i bottenvåningen som luktade jättemycket mögel. Fick dock utan problem byta till ett rum ett par trappor upp och detta rum var helt utan anmärkning.
    Genuine Hotels.com guest review
    4 night family trip in Dec 2011
    A Traveller
    SE

    Hacienda Del Caribe by Encanto
    4.0 / 5
    Excellent
    "Excelente ubicacion"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Muy cerca de todo: playa,tiendas,restaurantes y estacion de buses...muy comodo aunque estaban remodelando restaurant. Sin duda volveria una proxima vez
    Genuine Hotels.com guest review
    3 night family trip in Jan 2012
    Danni C.
    MX

    Hacienda Del Caribe by Encanto
    3.0 / 5
    Good
    "Hacienda del caribe"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      4.0
    Hotel tres tres bien placee.
    Genuine Hotels.com guest review
    3 night family trip in Dec 2011
    A Traveller
    FR

    Hacienda Del Caribe by Encanto
    3.0 / 5
    Good
    "位置好,建筑有特色,服務待改善"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    酒店離ADO車站及去Tulum的 shuttle 都很近,離海灘及第五大街只有 1至2 個街囗,建筑很有墨西哥特色,可惜服務跟不上,竟沒有毛巾,通知前台,說聯絡不到待應生,等了幾個小時都沒有,最後從其他房間找到兩條沙灘巾。
    Genuine Hotels.com guest review
    1 night family trip in Jul 2011
    Yuen
    HK

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

    All hotels in Playa del Carmen, Mexico
    Review written by a customer who has booked on Hotels.com.
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