Book online or call 800-246-8357 This call is free. 24 hours a day; 7 days a week.
Book online or call
Location.
Hacienda Del Caribe by Encanto is close to Yucatek Divers, Playa del Carmen Main Beach, and Playa del Carmen Maritime Terminal. Also nearby are Plaza de Armas and Nuestra Senora del Carmen Catholic Church.
Hotel Features.
Complimentary wireless Internet access is available in public areas. Additional amenities include an outdoor pool and room service (during limited hours).
Guestrooms.
Rooms feature balconies with city views. The 34 air-conditioned guestrooms at Hacienda Del Caribe by Encanto include safes and makeup/shaving mirrors. Beds have down comforters and down blankets. Guests can use the in-room complimentary wireless high-speed Internet access. 29-inch flat-screen televisions are equipped with cable channels. All accommodations provide desks and direct-dial phones. Bathrooms offer showers, hair dryers, and complimentary toiletries. Additional amenities include ceiling fans and windows that open. In addition, housekeeping is offered daily and amenities available on request include irons/ironing boards.
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property does not have elevators.
Parking height restrictions apply.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
You’ll be asked to pay the following charges at check in or check out:
The charges below are included in the total price displayed:
Cribs/Infant beds are available for an extra charge
| Stay connected |
|
|---|---|
| Food and drink |
|
| Things to do |
|
| Services |
|
| Facilities |
|
| Home comforts |
|
|---|---|
| Sleep well |
|
| Views and things |
|
| Freshen up |
|
| Be entertained |
|
| Stay connected |
|
| Other stuff |
|
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property does not have elevators.
Parking height restrictions apply.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
You’ll be asked to pay the following charges at check in or check out:
The charges below are included in the total price displayed:
Cribs/Infant beds are available for an extra charge
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
Still small enough to explore on foot, Playa del Carmen has a relaxed, yet cosmopolitan feel, with a variety of hotels, shops, and restaurants ranging from causal to upscale. European-style sunbathing is common on beaches. Playa is a popular jumping-off point for day trips to Xcaret, Xel-Ha, Tulum, and other peninsula attractions, and a passenger ferry makes frequent runs to Cozumel.
see all hotels in Playa del Carmen"Convenient Location"
Location was convenient, right off 5th Avenue with the beach just a few feet further. Staff was friendly, we did not have a clock/radio in the room and the phone didn't work. I asked for a wake up call (knock on the door) to make sure I was upfor an excursion. I didn't get it, but luckily I was up in time. Overall the hotel was ok for a place to sl […] eep. Read moreGenuine Expedia guest review
"Reasonable for a short stay if on a budget"
The best thing about this hotel is the location. It's very close to the main shopping area and the beach. The ADO station is close by too, which is great for getting to other cities of Cancun airport. The building itself is very attractive, and I like the way it has the pool area in the middle. The pool is small and the water is cold, but it's still […] suitable for a quick dip if you need to cool down. We got our room cheaply online, so it was not one of the better ones. It was on the ground floor, so there was no natural light. A room on a higher floor would be better, but probably more expensive. Even though we were close to the reception desk the wifi signal was terrible, and didn't work at all after the first night, which was very disappointing. Overall this place is good for a short stay if you're on a budget and don't particularly need wifi. Read moreGenuine Expedia guest review
"Hotel del Caribe-Playa delCarmen-has gone downhill"
The hotel is in a good location and our room was clean. The bathroom window was broken so we couldn't air condition that room. There was only 1 small light for the entire bedroom so it was very dark. Staff were nice and helpful but would not change our room. Worst of all was the really loud guests using the courtyard pool until midnight and then pounding […] loudly on the door of a guest room at 4:20 am. next morning. It was impossible to sleep that night. This hotel used to be charming.... Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Not that good"
This hotel seemed like a good deal before arriving. Room was okay considering the price, but bathroom not clean and I had to wait hours before getting the ac remote and the infant crib. Also the lock on the door was really bad. Location was very good.Genuine Expedia guest review
"Nice Hotel for the money"
No breakfast as advertised, pool not usable, room was comfy, check in was easy but later they put someone on the desk that spoke no english so not helpful to find anything in the area. Area a little shady, vendors very pushy and rude. The pictures make it seem better than it actually is.Genuine Expedia guest review
"Hotel Hacienda Del Caribe in Playa Del Carmen"
The hotel has a great location, the surroundings are quiet and nice. Rooms very clean. We stayed 3 in the hotel room and there was not enough towels and hangers, we had to ask for that more than twice. The service was very lousy, I had an accident with a glass and was told to pay for the glass. One morning we had to go another hotel in order to get […] our breakfast and there was no information before we asked in the reception. Too expensive compared to service. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"buena ubicación, no tiene estacionamiento"
esta en muy buena ubicación, desafortunadamente están arreglando la calle y cuesta para llegar hasta el hotel en coche, no tiene estacionamiento, ni elevador., aunque está en la zona mas cercana a la 5 avenida y a la playa.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hacienda del caribe"
Hotel tres tres bien placee.Genuine Hotels.com guest review
"位置好，建筑有特色，服務待改善"
酒店離ADO車站及去Tulum的 shuttle 都很近，離海灘及第五大街只有 1至2 個街囗，建筑很有墨西哥特色，可惜服務跟不上，竟沒有毛巾，通知前台，說聯絡不到待應生，等了幾個小時都沒有，最後從其他房間找到兩條沙灘巾。Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
