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All hotels in Playa del Carmen, Mexico
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1 room,  2 adults 
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Room 1:

Hacienda Del Caribe by Encanto

20.62361, -87.07509
2.5 stars
Calle 2 entre Avenidas 5a y 10a, Colonia Centro, Playa del Carmen, 77710 Mexico ‎1-866-539-0036‎ | Welcome Rewards™

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Lowest price $99 $49
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3.7 68 5

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    • Hotel description
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    Image of Hacienda Del Caribe by Encanto, Playa del Carmen
    3.7 out of 5 Good (68 reviews)
    (Neighborhood average 4.0)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating

    Overview

    Location.
    Hacienda Del Caribe by Encanto is close to Yucatek Divers, Playa del Carmen Main Beach, and Playa del Carmen Maritime Terminal. Also nearby are Plaza de Armas and Nuestra Senora del Carmen Catholic Church.

    Hotel Features.
    Complimentary wireless Internet access is available in public areas. Additional amenities include an outdoor pool and room service (during limited hours).

    Guestrooms.
    Rooms feature balconies with city views. The 34 air-conditioned guestrooms at Hacienda Del Caribe by Encanto include safes and makeup/shaving mirrors. Beds have down comforters and down blankets. Guests can use the in-room complimentary wireless high-speed Internet access. 29-inch flat-screen televisions are equipped with cable channels. All accommodations provide desks and direct-dial phones. Bathrooms offer showers, hair dryers, and complimentary toiletries. Additional amenities include ceiling fans and windows that open. In addition, housekeeping is offered daily and amenities available on request include irons/ironing boards.

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    Hotel Info: ‎1-866-539-8117‎
    from $49
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Standard

    At a glance

    Key facts

    Hotel size

    • This hotel has 34 rooms
    • This hotel is arranged over 3 floors

    Arriving/leaving

    • Check-in time starts at 3 PM
    See more
    Please note: breakfast in served at a partner property, located 4 blocks away from the Hacienda Del Caribe by Encanto.

    Required at check in

    • Government-issued photo ID required

    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 21

    Travelling with others

    Children

    • Children (12 years old and younger) stay free †

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas

    • Free WiFi in rooms
    Hacienda Del Caribe by Encanto See hotels on a map
    */† The hotel charges extra for these services or facilities

    Policies

    Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

    This property does not have elevators.

    Parking height restrictions apply.

    Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    The charges below are included in the total price displayed:

    • Resort fee

    Optional extras

    Air conditioning is available for an extra charge

    Cribs/Infant beds are available for an extra charge

    Special features

    Dining

    Room service (during limited hours) is available.

    Pool

    Take a dip in the outdoor pool.

    Recreation

    Nearby

    • Aerobics nearby
    • Bicycle rentals nearby
    • Golf lessons available nearby
    • Golfing nearby
    • Helicopter/airplane tours nearby
    • Pilates classes/instruction nearby
    • Sailing nearby
    • Scooter/moped rentals nearby
    • Swimming nearby
    • Whale-watching nearby

    In the hotel

    Stay connected
    • Free Wi-Fi
    Food and drink
    • Breakfast *
    • Room service (during limited hours)
    • Free reception
    Things to do
    • Swimming pool - outdoor
    Services
    • 24-hour front desk
    Facilities
    • Number of buildings/towers - 1

    In the room

    Home comforts
    • Climate control
    • Air conditioning
    • Ceiling fan
    • Iron/ironing board (on request)
    Sleep well
    • Down blanket
    • Down comforter
    • Blackout drapes/curtains
    Views and things
    • City view
    • Balcony
    Freshen up
    • Private bathroom
    • Shower only
    • Complimentary toiletries
    • Hair dryer
    • Makeup/shaving mirror
    Be entertained
    • 29-inch flat-screen TV
    • Cable TV channels
    Stay connected
    • Desk
    • Free Wi-Fi
    • Direct-dial phone
    Other stuff
    • Daily housekeeping
    • In-room safe
    • Window opens
    • Electronic/magnetic keys

    Hacienda Del Caribe by Encanto’s small print

    Policies

    Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

    This property does not have elevators.

    Parking height restrictions apply.

    Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).

    Mandatory fees

    You’ll be asked to pay the following charges at check in or check out:

    The charges below are included in the total price displayed:

    • Resort fee

    Optional extras

    Air conditioning is available for an extra charge

    Cribs/Infant beds are available for an extra charge

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    20.62361, -87.07509
    Hotel coordinates:

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    Map

    Hacienda Del Caribe by Encanto
    View Hacienda Del Caribe by Encanto on a map
    All hotels in Playa del Carmen, Mexico
      of

    Area map

    Hacienda Del Caribe by Encanto Playa del Carmen

    A short guide to Playa del Carmen

    Still small enough to explore on foot, Playa del Carmen has a relaxed, yet cosmopolitan feel, with a variety of hotels, shops, and restaurants ranging from causal to upscale. European-style sunbathing is common on beaches. Playa is a popular jumping-off point for day trips to Xcaret, Xel-Ha, Tulum, and other peninsula attractions, and a passenger ferry makes frequent runs to Cozumel.

    see all hotels in Playa del Carmen

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • 5ta Avenida - 100 yards
    • Yucatek Divers - 200 yards
    • Playa del Carmen Main Beach - 300 yards
    • Playa del Carmen Maritime Terminal - 300 yards
    • Downtown Playa del Carmen - 400 yards
    • Playa Del Carmen Airport (PCM) - 500 yards
    • 28 de Julio Square - 500 yards
    • Nuestra Senora del Carmen Catholic Church - 700 yards

    0.50 - 1.0 mi

    • Xaman Ha Aviary - 900 yards
    • Pier Navega - 1100 yards
    • Avenida Constituyentes - 1200 yards

    3.0+ mi

    • Cozumel Intl. Airport (CZM) - 12 miles
    • Cancun Intl. Airport (CUN) - 32 miles
    • Isla Mujeres Airport (ISJ) - 48 miles
    All hotels in Playa del Carmen, Mexico
    Reviews
    • All (68)
    • Business (3)
    • Romance (6)
    • Family (10)
    • Friends (7)
    • Other (42)
    3.7 / 5
    Good

    Score breakdown (from 68 reviews)

    • 5.0
      (19)
    • 4.0
      (26)
    • 3.0
      (12)
    • 2.0
      (7)
    • 1.0
      (4)

    Average rating for:

    • Cleanliness
      3.9
    • Service
      3.8
    • Comfort
      3.6
    • Condition
      3.6

    Reviews: Overall

    Hacienda Del Caribe by Encanto
    2.0 / 5
    Fair
    "Not what I expected"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      2.0
    The best thing I can say about this hotel is that the location is very good. Other than that, I was disappointed for the following reasons: When we checked into the room, there were no towels. The lock on the safe didn't work. The beds were too hard. There was no closet or drawers to put clothes in. After staying one night, we checked out and canceled […] our reservations. There was NO WAY we wanted to stay any longer. Read more
    Genuine Hotels.com guest review
    8 night trip with friends in Feb 2013
    A Traveller
    US

    Hacienda Del Caribe by Encanto
    2.0 / 5
    Fair
    "Small hotel with a character"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      2.0
    • Condition
      2.0
    Hotel staff were very friendly and helpful. The location was great - near ADO and center of many activities. However, it was very noisy, room was pretty dark, quality and quantity of towels provided were poor. Free wifi was appreciated - connection was OK and acceptable most of the time (despite other reviews that we read about their wifi connection). […] Overall, this hotel has its own character (decor). Read more
    Genuine Expedia guest review
    Other trip
    Mar 13, 2012
    A Traveller
    US

    Hacienda Del Caribe by Encanto
    2.0 / 5
    Fair
    "Decent"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    This hotel is right by fifth avenue which has tons of silver to buy, currency exchanges, and restaurants. It is the tourist section of downtown. This hotel is decent for the money with friendly staff. However, you have to be a traveler that is ok with some must and a little dirt to feel somewhat at home. The location is wonderful because it is a block […] and a half to the beach and one block from the ADO bus station. Read more
    Genuine Expedia guest review
    Other trip
    Nov 30, 2011
    A Traveller
    US

    Hacienda Del Caribe by Encanto
    2.0 / 5
    Fair
    "Good location, clean, but not recommended"

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    The hotel is well situated and only a few steps away from Avenida 5. We booked the room and specifically requested a king size bed by calling the hotel. Upon arrival, I was told that the only available room had two queen beds. This was irritating as I had called and confirmed that we would be able to get a king size bed and that our late arrival would […] not be a problem. There is no parking for the hotel so if you have a car it makes things more complicated as parking is difficult to find in Playa. We had to run the shower for about 15 minutes with the hot water knob turned all the way in order to get the hot water running. Wifi was not working when we were there. There is a pool but it is very small. Read more
    Genuine Hotels.com guest review
    1 night trip in Apr 2011
    A Traveller
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Hacienda Del Caribe by Encanto
    2.0 / 5
    Fair
    "Hacienda Del Caribe by Encanto"

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      2.0
    • Condition
      2.0
    This hotel is right around the corner from the main street (no cars) that has blocks and blocks of souvineer shopping and eating places. It is a great location. the hotel is a little older but is very beautiful architecturally. Everything a 3 star hotel should be. We were there in June and the rate was dropped 60%. For the price, location, and (mostly) […] cleanliness of the hotel, a bargain. Read more
    Genuine Hotels.com guest review
    2 night trip in Jun 2011
    A Traveller
    CA

    The following reviews were posted by Hotels.com guests from other countries

    Hacienda Del Caribe by Encanto
    2.0 / 5
    Fair

    • Cleanliness
      4.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    No tenían habitaciones disponibles esa noche en el hotel reservado, y nos ofrecieron una habitaciòn de un hotel el Azul de la misma cadena by encanto, la verdad fueron muy amables pero la calidad del servicio era limitada no solo por ser económico ese hotel sino porque es muy engorroso ir de puerta en puerta peregrinando hasta encontrar alojamiento, […] por lo general en una habitaciòn màs modesta de lo que ya en sì representaba el limitado presupuesto para cubrirla. Read more
    Genuine Hotels.com guest review
    1 night business trip in Aug 2011
    A Traveller
    MX

    Hacienda Del Caribe by Encanto
    2.0 / 5
    Fair
    "Hacienda del Caribe"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      3.0
    Hotel muito bem localizado e quarto amplo. Entretanto, a iluminação do quarto era péssima e o banheiro tinha cheiro de esgoto. Quanto ao serviço, não recomendo o café da manhã. Há opções melhores no entorno.
    Genuine Hotels.com guest review
    3 night trip with friends in Mar 2011
    Ana L
    BR

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

    All hotels in Playa del Carmen, Mexico
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