Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property does not have elevators.
Parking height restrictions apply.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
You’ll be asked to pay the following charges at check in or check out:
The charges below are included in the total price displayed:
Air conditioning is available for an extra charge
Cribs/Infant beds are available for an extra charge
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Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property does not have elevators.
Parking height restrictions apply.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
You’ll be asked to pay the following charges at check in or check out:
The charges below are included in the total price displayed:
Air conditioning is available for an extra charge
Cribs/Infant beds are available for an extra charge
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
Still small enough to explore on foot, Playa del Carmen has a relaxed, yet cosmopolitan feel, with a variety of hotels, shops, and restaurants ranging from causal to upscale. European-style sunbathing is common on beaches. Playa is a popular jumping-off point for day trips to Xcaret, Xel-Ha, Tulum, and other peninsula attractions, and a passenger ferry makes frequent runs to Cozumel.
see all hotels in Playa del Carmen"Not what I expected"
The best thing I can say about this hotel is that the location is very good. Other than that, I was disappointed for the following reasons: When we checked into the room, there were no towels. The lock on the safe didn't work. The beds were too hard. There was no closet or drawers to put clothes in. After staying one night, we checked out and canceled […] our reservations. There was NO WAY we wanted to stay any longer. Read moreGenuine Hotels.com guest review
"Small hotel with a character"
Hotel staff were very friendly and helpful. The location was great - near ADO and center of many activities. However, it was very noisy, room was pretty dark, quality and quantity of towels provided were poor. Free wifi was appreciated - connection was OK and acceptable most of the time (despite other reviews that we read about their wifi connection). […] Overall, this hotel has its own character (decor). Read moreGenuine Expedia guest review
"Decent"
This hotel is right by fifth avenue which has tons of silver to buy, currency exchanges, and restaurants. It is the tourist section of downtown. This hotel is decent for the money with friendly staff. However, you have to be a traveler that is ok with some must and a little dirt to feel somewhat at home. The location is wonderful because it is a block […] and a half to the beach and one block from the ADO bus station. Read moreGenuine Expedia guest review
"Good location, clean, but not recommended"
The hotel is well situated and only a few steps away from Avenida 5. We booked the room and specifically requested a king size bed by calling the hotel. Upon arrival, I was told that the only available room had two queen beds. This was irritating as I had called and confirmed that we would be able to get a king size bed and that our late arrival would […] not be a problem. There is no parking for the hotel so if you have a car it makes things more complicated as parking is difficult to find in Playa. We had to run the shower for about 15 minutes with the hot water knob turned all the way in order to get the hot water running. Wifi was not working when we were there. There is a pool but it is very small. Read moreGenuine Hotels.com guest review
"Hacienda Del Caribe by Encanto"
This hotel is right around the corner from the main street (no cars) that has blocks and blocks of souvineer shopping and eating places. It is a great location. the hotel is a little older but is very beautiful architecturally. Everything a 3 star hotel should be. We were there in June and the rate was dropped 60%. For the price, location, and (mostly) […] cleanliness of the hotel, a bargain. Read moreGenuine Hotels.com guest review
No tenían habitaciones disponibles esa noche en el hotel reservado, y nos ofrecieron una habitaciòn de un hotel el Azul de la misma cadena by encanto, la verdad fueron muy amables pero la calidad del servicio era limitada no solo por ser económico ese hotel sino porque es muy engorroso ir de puerta en puerta peregrinando hasta encontrar alojamiento, […] por lo general en una habitaciòn màs modesta de lo que ya en sì representaba el limitado presupuesto para cubrirla. Read moreGenuine Hotels.com guest review
"Hacienda del Caribe"
Hotel muito bem localizado e quarto amplo. Entretanto, a iluminação do quarto era péssima e o banheiro tinha cheiro de esgoto. Quanto ao serviço, não recomendo o café da manhã. Há opções melhores no entorno.Genuine Hotels.com guest review
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