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Location.
Hacienda Del Caribe by Encanto is close to Yucatek Divers, Playa del Carmen Main Beach, and Playa del Carmen Maritime Terminal. Also nearby are Plaza de Armas and Nuestra Senora del Carmen Catholic Church.
Hotel Features.
Complimentary wireless Internet access is available in public areas. Additional amenities include an outdoor pool and room service (during limited hours).
Guestrooms.
Rooms feature balconies with city views. The 34 air-conditioned guestrooms at Hacienda Del Caribe by Encanto include safes and makeup/shaving mirrors. Beds have down comforters and down blankets. Guests can use the in-room complimentary wireless high-speed Internet access. 29-inch flat-screen televisions are equipped with cable channels. All accommodations provide desks and direct-dial phones. Bathrooms offer showers, hair dryers, and complimentary toiletries. Additional amenities include ceiling fans and windows that open. In addition, housekeeping is offered daily and amenities available on request include irons/ironing boards.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Room service (during limited hours) is available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Please note: breakfast in served at a partner property, located 4 blocks away from the Hacienda Del Caribe by Encanto.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Still small enough to explore on foot, Playa del Carmen has a relaxed, yet cosmopolitan feel, with a variety of hotels, shops, and restaurants ranging from causal to upscale. European-style sunbathing is common on beaches. Playa is a popular jumping-off point for day trips to Xcaret, Xel-Ha, Tulum, and other peninsula attractions, and a passenger ferry makes frequent runs to Cozumel.
see all hotels in Playa del Carmen"Avoid Encanto hotels!!!"
Hotel is so disappointing. Needs renovation urgently. Be careful with the Encanto properties, they will mislead you to their time share and keep you harrassed until you sign with them. Stay away from all the Encanto hotels if you want to enjoy your vacation.Genuine Hotels.com guest review
"Good location"
Had no towels, requested them several times. Were finally given two bath towels at midnight. Daytime staff was better.Genuine Expedia guest review
"Please be warned! Hacienda Del Caribe"
We have stayed in Playa many times and this hotel was by far the dirtiest and most unpleasant stay we have had. The safe didnt work and the staff simply didn't care. We dint have any towels in the room and a bright hotel light blazed all night, we has to hang a bed sheet over the internal window to sleep. We asked for another room and were told none […] were available but it was clear many were, the staff just didn't want to be bothered!!! DONT STAY HERE!!! Many better options in Playa!!! It's not worth it!!!! Read moreGenuine Hotels.com guest review
"Hotel Hacienda Real El Caribe"
Cette chaîne d'hôtels possède 2 hôtels du même nom à Playa del carmen, dont un que je connaissais déjà, par confusion j'ai réservé le mauvais, ce qui déjà est à la limite de l'arnaque. Le deuxième hôtel est situé dans une zone de réfection de voirie importante et difficile d'accès (plus de 10 mn de marche avec les valises sur des chemins défoncés). […] Dans la chambre proposée les WC ne fonctionnaient pas et les rideaux étaient cassés, on nous a proposé une autre chambre très humide et avec une odeur tenace de moisissure et de tabac froid. Total: nous avons changé d'hôtel et trouvé un autre correct et moins cher. Read moreGenuine Hotels.com guest review
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