Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
SEA OLIVE - Overlooking the ocean, this restaurant serves lunch and dinner.
TSUKI - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only.
FLAVOURS - This family restaurant serves breakfast, lunch, and dinner.
SENSES - This fine-dining restaurant serves dinner only.
Oriola Beach Club Grill - This beachfront bistro serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.
A children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Still small enough to explore on foot, Playa del Carmen has a relaxed, yet cosmopolitan feel, with a variety of hotels, shops, and restaurants ranging from causal to upscale. European-style sunbathing is common on beaches. Playa is a popular jumping-off point for day trips to Xcaret, Xel-Ha, Tulum, and other peninsula attractions, and a passenger ferry makes frequent runs to Cozumel.
see all hotels in Playa del Carmen"The best hotel ever !"
We have a great time with the kids and our friends the food was excelent and the services was great the hotel great for kids and kristian at the front desk was súper he let US check out late in our last day with no charge since our figth was cancel because of the weather loveeeee it !Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great"
Overall it was a great hotel. Service was great. The restaurants were delicious and there were a lot of options. Everyone was friendly and welcoming. I would definitely go again and stay there. I highly recommend it.Genuine Expedia guest review
"Azul Fives-Playa del Carmen"
The Azul Fives was surprisingly wonderful! After many visits to Cancun for the past 20 years, didn't expect any different from this location. Not that Cancun is bad...it's actually wonderful-just avoid it during spring break or graduation! Totally different! Went for a family wedding & stayed in the King Suite. Wow! Absolutely beautiful! Although there […] was a hint of mildew when we first arrived. (Building 9) and the elevator reeked of mildew. We let them know at the front desk so hopefully, knowing about the problem, they will get that fixed. Can't say enough about the service---we were really impressed! EVERYONE-even the yard maintenance crew, spoke to us. This is an all-inclusive resort & they know the tips are already included, so we were delighted at how everyone was so outgoing, friendly & helpful! The food was spectacular! The pool bars were awesome! We all gathered at the pool on the beach. The constant breeze kept us all coming back to this pool and not the ones near the rooms. Although I do have to say, the size of these 2 pools is amazing & beautiful how they wrap around all the buildings. We were here from June30-Jul3, so it was about as hot as it was going to get! That's why we always went to the pool with the breeze! We would highly recommend staying at the Azul Fives. We went into the town of Playa del Carmen...a $15 cab ride each way. TONS of food/bars & shopping on a pedestrian street...5th Avenue. Looked like it went for a mile! Read moreGenuine Hotels.com guest review
"Nice Place"
We stayed there for one night. It is a little north of Playa del carmen, further than you can walk. June 2011, they just open 6 monthes earlier so everything was in mint condition. Very nice rooms and restaurants with modern feel to them. The food and drinks were reasonably priced. There are many bars and food place located around the grounds. The pools […] are the biggest that i have seen. I believe there is a piece of pool outside everyone room. It has a resort feel to it. Read moreGenuine Hotels.com guest review
"Great Hotel!"
Wonderful place, it's small and quiet great for honeymooners. The food was the best I have had in Mexico and we have stayed at a lot of other nice places.Genuine Expedia guest review
"Azul Fives Extremely Satisfied"
Enjoyed everything. Dinner food needs improvement though. Be careful making a reservation at Senses, $98 per person, and some of the courses very good, some not so good. The staff was extremely courteous, and very prompt. If looking for a great hotel, which is relatively peaceful, this could be your place. It was 100% full, but you would guess it was […] only 50% full based on how crowded the pools and restaurants were. Read moreGenuine Expedia guest review
"Very nice Hotel, I would efinitely recommend it."
Everything is very clean, personnel very helpful and kind, extremly friendly.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Maravilloso...."
Solo tengo palabras de agradeciemiento para todos hicieron de nuestra estancia algo maravilloso, el hotel super lindo, todos nos recibieron con una sonrisa, Marco en recepcion y Ana, Jose botones siempre dispuesto ayudarnos,Elena (ama de llaves) siempre hacia la diferencia en la habitacion y bueno que decir del restaurante con Teodoro y Miguel...........Gracias […] a todos!!! Sin duda regresaremos muy pronto :) Read moreGenuine Expedia guest review
"Consiglio la formula tutto-incluso..."
Il personale è sempre gentile e disponibile e la struttura è molto bella. Ho prenotato con la formula tutto incluso e non ho avuto sorprese in fase di check-out, non ho avuto alcun costo aggiuntivo per il cibo e le bevande consumate durante tutto l'arco della giornata nei vari ristoranti, punti ristoro o nei bar dentro le piscine.Genuine Expedia guest review
"Comodas instalaciones"
Las instalaciones estan geniales y cuantan con la opcion de tener todo incluido o plan europeo, y teniendo un departamento es una comodidad de espacio y no como un cuarto de hotel.Genuine Expedia guest review
"Azul five Playa del Carmen"
Siamo stati accolti con sorrisi e tanta ospitalità, ogni piccola richiesta era soddisfatta. Anche se l'hotel è per famiglie, e noi una coppia in vacanza alla ricerca di tanto relax, non siamo stati minimamente disturbati dalla presenza dei pargoli, che avevano personale, spazi e strutture attrezzate per trascorrere la loro vacanza. il cibo è buono, […] nessuna fila per accomodarsi ai tavoli, ai quali si è accompagnati dagli assistenti di sala e presentati al cameriere che servirà. Le zone pool sono delle vere e proprie chicche, bar in acqua dedicati e camerieri che servono ai lettini, lo stesso vale per la beach, dove c'e anche l'animazione, sempre presente, ma molto discreta. L'ingresso in mare è un pò difficoltoso per la presenza di banchi rocciosi, ma niente che non possa essere "aggirato", piochè danno anche la possibilità di fare snorkeling. Siamo stati veramente bene, coccolati tutto il tempo e cosa bellissima, venivamo salutati con i nostri nomi. Read moreGenuine Expedia guest review
"azul fives playa del carmen lujosa privacidad"
Mi estancia en el AZUL FIVES by Karisma de Playa del Carmen podría resumirse en cómodas y atractivas instalaciones en asombroso estado de mantenimiento, cálido servicio de excelencia, impecable gastronomía gourmet, si a todo esto lo enmarcamos en un paisaje paradisíaco con una vista hermosa de la isla de cozumel desde su playa privada, se convierte […] en una experiencia altamente recomendable. Precio mínimo a pagar, una distancia de 10 minutos lo separan del centro de la encantandora Playa del Carmen Hoteles.com servicio impecable Read moreGenuine Hotels.com guest review
muy buenoGenuine Hotels.com guest review
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