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Location.
Azul Fives Hotel By Karisma is close to Gran Coral Golf, El Camaleon Golf Club, and Guadalupe Church. Additional area attractions include Playa del Carmen Main Beach and Mamitas Beach Club.
Hotel Features.
Azul Fives Hotel By Karisma has a full-service spa, a health club, and a spa tub. Wireless Internet access is available in public areas (surcharges apply). Business amenities at this 4.5-star property include a business center, a meeting/conference room, and audiovisual equipment. Dining options at this luxury hotel include a bar/lounge. The staff can provide concierge services, tour/ticket assistance, and wedding services. Additional amenities include a children's pool, a children's club, and spa services. Complimentary valet parking and self parking are available onsite for guests. The property has designated areas for smoking.
Guestrooms.
The 360 air-conditioned guestrooms at Azul Fives Hotel By Karisma include iPod docking stations and minibars. For a surcharge, guests can use the in-room wireless high-speed Internet access. Rooms are equipped with LCD televisions with premium cable channels and DVD players. All accommodations provide safes and direct-dial phones with voice mail. Bathrooms offer bathrobes, designer toiletries, makeup/shaving mirrors, and hair dryers. All units feature coffee/tea makers and complimentary bottled water. Additional amenities include irons/ironing boards and ceiling fans. In addition, amenities available on request include in-room massages and wake-up calls. Housekeeping is offered daily.
Connecting/adjoining rooms may be available, subject to availability, and can be requested by contacting the property at the number on the booking confirmation.
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
You’ll be asked to pay the following charges at check in or check out:
The charges below are included in the total price displayed:
Breakfast is offered for an extra charge of USD 17 per person (approximately)
Babysitting/childcare is available for an extra charge of USD 15 per hour, per child
Cribs/Infant beds are available for an extra charge
WiFi is available in guestrooms for USD 10 for 24 hours (rates may vary)
WiFi is available in all public areas for USD 10 per day (rates may vary)
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Connecting/adjoining rooms may be available, subject to availability, and can be requested by contacting the property at the number on the booking confirmation.
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
You’ll be asked to pay the following charges at check in or check out:
The charges below are included in the total price displayed:
Breakfast is offered for an extra charge of USD 17 per person (approximately)
Babysitting/childcare is available for an extra charge of USD 15 per hour, per child
Cribs/Infant beds are available for an extra charge
WiFi is available in guestrooms for USD 10 for 24 hours (rates may vary)
WiFi is available in all public areas for USD 10 per day (rates may vary)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
Still small enough to explore on foot, Playa del Carmen has a relaxed, yet cosmopolitan feel, with a variety of hotels, shops, and restaurants ranging from causal to upscale. European-style sunbathing is common on beaches. Playa is a popular jumping-off point for day trips to Xcaret, Xel-Ha, Tulum, and other peninsula attractions, and a passenger ferry makes frequent runs to Cozumel.
see all hotels in Playa del Carmen"They don´t give you what they offer"
We stayed at this hotel with an all inclusive deal.... altough the staff tries to be friendly the sevice is SUPER slow, everything you ask for takes minimum an hour to get there, and it is very common for them to let you know that they don´t have in stock what you are asking for. The room was the best part, they are very big and spacious, but you have […] to walk a lot to get to the beach or to the restaurants. A big disapointment was also the quality of the food, they sell themselves as gourmet included, but honestly the food quality is poor and the third day we were there we were tired of the small variety they offer. It is a nice place, especially good if you have children but the slow SLOW sevice is really annoying and the bad quality food is a huge minus point. The beach is not the best in the area, you cannot get into the sea because it´s full of rocks, but you can walk like 5 to 10 min from the hotel and find better beachfront. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"POOR MANAGEMENT <
LOOKS NICE BUT TERRIBLE SERVICE[…] < Read more Genuine Expedia guest review
"Won't be going back!"
We spent a very expensive Christmas vacation at the Azul Fives by Karisma. The resort is beautiful, but from the time we arrived until the day we left there was an extremely bad smell outside of our room, which eventually sitfed inside of our room. It was the strongest urine smell you can imagine. After daily complaints, to which management sent a maid […] with a bottle of airfreshener up to spray inside and outside of our room, still nothing was done to resolve the problem. The maintenance people came daily, looked around, shook their heads, but again - nothing was done! The resort was not full but we were never given the option of moving to a different room that did not stink. After paying that much money and having several sleepless nights, wondering if we would be the next to explode from sewer gas, needless to say I will not be returning. The bar, restaurant and beach staff are wonderful and the place really is beautiful but I truly feel we should have been compensated somehow. Read moreGenuine Expedia guest review
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