Secrets Maroma Beach Riviera Cancun All Inclusive

Beyond our expectations! We have stayed at approximately 8 different all-inclusives, ranging from moderate price to high. The service was exceptional, the entire staff professional. Food had flavor and always cooked to our satisfaction. The breakfast buffet was a spread set for a King, without the cafiteria flavor. The select restaruants all had there […] own flavor and again prepared to our satisfaction. Waiters for the outside staff were on top of things whether bringing food and beverages or picking up. Our room was always cleaned in a timely manner. We used room service and received our food right away. Entertainment was thought out whether it was star gazing or party atmosphere, the extecution of events was flawless. The beach was amazing, walked for miles. Look foreward to a return trip. Read more

Genuine Hotels.com guest review

We had an amazing room that was ocean front (Building 27 on the second floor). Don't bother with the swim out pool, as the ocean is why you are here. The resort is gorgeous and big so its not crowded. The food at the restaurants is really good (room service a bit of let down, but convenient) and you should opt for preferred club to get access to the […] spa and the lounge with top shelf liquors. My only concern was that the ATM was broken the whole time we were there and they wanted to charge us a 10% fee to take out money through them (which they really should have waived, given what we were paying). We then just mentioned we would go to playa to take out money and their exchange rate for a taxi was roughly 11 pesos to the dollar, whereas the official exchange rate was 13.50! When I remarked at this, the young lady at the front desk gave my wife attitude and my wife didn't take kindly to it. Aside from that, the AC's in the rooms and the restaurants should be as cold as the lobby, cause it makes spending time there a little unbearable, however, they do offer nice fans for the rooms, but again, it would be nice to crank the AC to freezing, given the temperature outside. Other than that, super nice place and overall great service. Read more

Genuine Hotels.com guest review

Hotel staff was very accomidating, courteous, and energetic which made our vacation much more comfortable and enjoyable. I am confident we will return.

Genuine Hotels.com guest review

Wonderful vacation your lover. Just spent a week there for our 18th anniversary. It is a very romantic hotel with execeptional service, great food, a lot of fun. I really can't say enough. We did not want to leave.

Genuine Hotels.com guest review

Amazing resort, with phenomenal people that are always ready to serve and help you with a smile. Food at each restaurant was amazing and you don't need a reservation. During the day they will bring the food out to you if you are by the pool. I went to the honeymoon there for 5 days and was the best vacation ever. Room service 24 hours a day free of […] charge is unreal and food that they bring is great. They have entertainment at night which is also great to see. Make sure to go and enjoy the singer and a guitarist at the beach (sea, the stars and they bring you drinks there as well...can't beat that). Simply perfect and amazing!!! Read more

Genuine Hotels.com guest review

I was very impressed by the quality of everything at Secrets Maroma, from the facilities to the food and service. Great beach with a nature preserve next door, fun pool with swim up bar and activities, nice tennis courts. The restaurants offered a wide variety of cuisine, and I felt like we got excellent value for our money in the all-inclusive package. […] The hotel design was modern and attractive, and the personnel exceptionally well-trained and attentive. I would definitely go back! Only drawback is that it is about 15 minute drive to Playa del Carmen's nightlife, if you want that. I was happy to enjoy the beauty of Punta Maroma. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Secrets Maroma is a fantastic resort. It has everything you could hope for. A great place to relax and unwind but also having plenty of entertaining things to do. The staff are friendly, courteous and very hard working, particularly the Entertainment Staff who do a wonderful job!

Genuine Hotels.com guest review

It would be hard to find a more perfect place

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Anlage und Zimmer sind wunderschön. Frühstück und Mittagessen war immer sehr gut. Abendessen war 2 von 4 Mal eine grosse Enttäuschung. Jedoch das Schlimmste war, dass das Hotelpersonal einem eine Secrets Mitgliedschaft verkaufen möchte und dies auf eine sehr aufdringliche freche Art. Dieses Verkausgespräch hat gleich die ersten 2 Urlaubstage von uns […] versaut ... Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Excelente opção para passar uns dias da lua-de-mel e aproveitar as comodidades do hotel. Deixe os passeios pela região para outros dias. Boa praia, bom quarto e bons restaurantes.

Genuine Hotels.com guest review

Si bien la comida en general es impecable, estuvimos alojados en el mismo hotel hace exactamente 2 años y la carta de los restaurants casi no se modificó. El punto mas flojo son los postres, tienen gusto a nada. El punto mas fuerte del hotel es la playa, es impecable y claramente la mas linda de toda la zona. A los amantes de bañarse en el mar, el […] lugar es inmejorable. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review