Eurostars Hacienda Vista Real Hotel

If your goal on vacation is to hang out at the resort and relax, this is probably not the spot for you. But if you are the type who likes to spend your days exploring and come home to a comfortable, cozy, well appointed room, this is definitely the hotel for you! Great value, great location, nice staff, we had a huge room with full kitchen, dining room, […] living room, two huge bedrooms, spiral staircase and our own private deck, very close to playa del Carmen, free beach club access, great breakfast, etc... So what's not to like? Tiny pool with 4-5 public loungers to be shared by all guests. And that's about The only negative. We have 2 kids 13 and 14 that wanted more of a social scene not available at the hotel. Amazing for the price . Read more

Genuine Hotels.com guest review

We loved our stay at the Hacienda Vista Real. The staff was very friendly and very helpful. The location was great, so pretty along the golf course and quiet in the Playacar. The breakfast buffet was nice. We had a great suite with a kitchen and the only reason I'm not giving a 5 was the kitchen was not very clean and there were no towels (not even […] paper towels) to clean it with. The dishes weren't clean and the oven didn't work. Otherwise our stay at this Hotel was perfect. Read more

Genuine Hotels.com guest review

The rooms are huge. Breakfast is very good. Pool offers plenty of shade. Very safe. Must pass through two guarded gates in order to reach the hotel. No restaurant or bar after 3:00 pm. About a 20 minute walk to downtown Playa. About a 1/2 hour walk to the beach.

Genuine Expedia guest review

Great Hotel if you dont want to be just in Playa del Carmen (the beach is about 30 minute walk). Has enough parking lots, nice and quiet neighbourhood, great breakfast buffet; deffinetely ask for a room on first floor with balcony as we did.....much better than on ground floor. It might be difficult to find this hotel if you are not aware about the […] location. It is situated in Playacar so you have to pass 2 ramps to get there. (check on internet first) Read more

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

I had visited Vista Real many years ago when it was still part of the vacation ownership (timeshares) and it was a beautiful place. About three years ago it was sold. The greatest spa I had ever seen is now closed. The hotel itself is kept very clean, but I am starting to see a few things (maintenance issues) being overlooked. Included is free internet […] (with a computer in the main entrance). Fast and great. The staff is very friendly and when our TV didn't work, the maintenance man came immediately! The breakfast, included with stay, is amazing. It is an entire small but varied buffet, with different native Mexican foods daily, cheeses, cold meats, coffee, cereals, etc. The only negative I really have about the hotel is the distance from town. If you have a car, it is an idealic and calming setting in the middle of the golf course in Playacar. Walking is another thing. It was hot, but... Read more

Genuine Expedia guest review

it was nice, only that the food at breakfast was very cold everyday.. but the employers are very nice and polite, I will go back..

Genuine Expedia guest review

Very nice and quite. Huge outdoordownfall covered lobby andis good sizedu rooms. Very quitegood and peacful. Pool was very nice, great all you can eat breakfast by the pool. 15 minute walk to the shops and beach, also to the ferry over to cozumel. The staff was great and nice.

Genuine Expedia guest review

Very nice. Good value for the price. Breakfast is really good, and the bed was very comfortable. Staff was helpful, they let us do a let check-out for free which was really convenient. Great hotel!

Genuine Expedia guest review

Stay was great. Beautiful setting, beautiful rooms, and friendly staff. Breakfast buffet was tops. Only downsides, did not get the room I resesrved and not on or near the beaches, but the taxi are readily and cheap...

Genuine Hotels.com guest review

The Hacienda Vista Real is an excellent value if you're willing to stay at a hotel that's not on the beach. The Ambassador Suite that I stayed in was huge and quite comfortable. The pool is nice and you couldn't ask for a quieter location. The downsides of the hotel are that the spa is closed and food service is not available after 3:00 p.m. The suites […] come with their own kitchen, so you can make your own food if you want, or you can go into town. The lack of a spa was a real downer, though. Read more

Genuine Expedia guest review

Nice hotel for the price. Very quiet and relaxing! The golf course and lake views are beautiful. My room had a really nice day bed outside by the balcony, close to the pool and excellent for sun bathing.The complimentary breakfast items included some local dishes that you might not recognize, but there is always somebody close to explain what it is. […] The staff is very friendly and courteous. Big ups to bartender Cervando at the pool bar. I scored them a 3 under condition and upkeep of the hotel just because the spa is not operating (they mentioned it in the descriptions though) and the jacuzzi was fixed the afternoon before our check out date. Read more

Genuine Expedia guest review

Very nice staff. Low key, slow paced, excellent place to relax. Rooms have outstanding architecture!

Genuine Expedia guest review

Beautiful hotel very friendly and efficient staff,great breakfast buffet. The only negative is that the location is not close to the beach but we were allowed to access the beach from the Indigo beach club. We had a car so did not mind the distance. Rooms are huge !

Genuine Hotels.com guest review

The Vista Real is a nod to a glamorous Mexico of old. It has loads of local character around every corner. What gorgeous grounds! It's location in a gated golf resort community means a very safe and quiet atmosphere. It's a quick ride or a quiet 25-minute stroll to downtown Playa and it's famous 5th Ave. We chose it as a base for day trips to snorkeling […] beaches and hence, did not care that it was not an all-inclusive on the beach resort. The included breakfast buffet by the pool each morning was outstanding! It catered to Latin/European tastes and there was something for everyone. We got the Ambassador Suite and it was a lot of room for two people with a full kitchen. We did not use the resort restaurant. There are a few good restaurants and a convenience store nearby, but otherwise you will need to venture out to the city. We got a wonderful deal online and for the price we think it was an outstanding value. If we go to Playa del Carmen again, we will definitely return. Read more

Genuine Expedia guest review

Nice and quiet Excellent place Good rooms with balcony

Genuine Expedia guest review

The hotel is lovely with a great view of the pool and golf course. It is in a private, quiet area and is visually pleasing. The staff was pleasant and accomodating. We booked late for the the new year's time of year, so the room we were able to attain was very small. We asked to look at a suite in case we would return; the suites are large and lovely […] and not at all pricey in the off season. A buffet breakfast was included in the price and was very inclusive for all tastes. Read more

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This hotel is nice.it is in the playacar that is like a villa park.it is quiet and safe, near the beach.0

Genuine Hotels.com guest review

For the price it was a fine but there were a few things that need improvement. Finding the resort was very difficult, even after plenty of research. I suggest staying on the highway and look for one of the two large “PLAYACAR” signs on the left. After entering the “PLAYACAR” gate look for the xoxo store, salon, and restaurant, the second gate is right […] next to it. After the second gate turn left then right. There doesn’t seem to be much down the road but look for the pyramid shaped building on the left and the parking lot is to the right. When we arrived the spa was not open and the front water area was not working. The room was very nice and clean upon arrival, but the rooms were not cleaned as well on the following days and the rooms do need to be aired out during the day to avoid a musty smell. Other than the mornings during the free buffet the hotel did not have a lot of traffic. If you want a lot of activity, this is not the place for you. The pool was nice but it was a little chilly and the “Jacuzzi” was not heated but rather just a small pool. The food was okay. The service wasn’t good, even when we were the only ones there. The mixed drinks were good but after two beers they had run out. There isn’t an evening meal option and the French restaurant that delivers wasn’t great and Pizza Hut was a hassle to order from and got the order wrong. I suggest going to town to eat. All the staff were really nice. It is only about 20 minutes to walk to 5th avenue. The location and price of this resort were the best points. It was nice that they had free onsite parking so we were able to take day trips on our own. I don’t recommend driving through town, but the surrounding areas weren’t bad. Read more

Genuine Hotels.com guest review

The Hacienda Vista Real was a nice hotel. We stayed in the Presidential Suite, which wasn't much more expensive vs a standard hotel room. We had a full kitchen, dining room and living room. Would not have liked the standard room. The pool is small, but not many people go to the pool. Breakfast was very good. The spa and fitness center is completely […] shut down. This hotel is on a golf course, not the beach. Read the description! The hotel itself was very nice. Read more

Genuine Expedia guest review

A palatial hotel located somewhere near Playa del Carmen. Biggest complaint about this hotel was that it was difficult to find. Playacar is a sort of subdivision near Playa del Carmen with no clear signage leading you there. And since almost all the real estate in the area is owned by 'tourist's' or time share types none of the locals know the area, […] so getting directions is challenging. If you can find it, it is extremely nice, very stylish and comfortable. Also, it oddly has no elevators? just ramps leading to the upper floors. Read more

Genuine Hotels.com guest review

The hotel was an unexpected find - clean, inexpensive and quiet. Breakfast was included and the buffet was varied and tasty. It isn't located near the beach so don't expect to stumble out onto the sands of Playa del Carmen and it was tricky to negotiate the retorno's and streets of Playacar at night the first time. If however, you want something a […] bit grown up, out of the way and safe this is it. It has a nice swimming pool overlooking the golf course and it's about a 15-20 minute walk into Playa del Carmen itself. There is however, no evening meal served so eat out before you come back in the evening and the amazing looking spa next door was not open for business which was a shame. Otherwise good value especially if you get breakfast thrown in. Read more

Genuine Hotels.com guest review

We chose to upgrade from their standard room ( nice room , but the upgrade to the suite was reasonable and gave us TONS of space ) .... we had a kitchen , living room , dining room , and a patio ..... absolutely gorgous and we could have lived there forever it was so amazing . The staff at the resort were fantastic and willing to accomodate any request […] we made . They happily provided us with patio furniture , a coffee pot , purified water for drinking , and reccomendations on places to see , activities to try , etc. The breakfast buffet that was included with our reservation was awesome ..... always had fresh fruit , juices , cereals , pastries , yougurts , coffee and at least 5-6 hot food items as well as the option to have "cooked to order eggs , including omelettes " . The pool area , where the buffet was set up is wonderful as well ... there is a pond overlooking the golf course just behind the resort and the birds , ducks , turtles are used to having people around and will be close enough to watch while you eat . ( some folks actually fed the ducks and turtles as well ) . If If you choose to not want to go far for supper or late night snacks , there is a small convienence store with a couple restaurants a few blocks away at the enterance to the gated community .... we at at the Bistro and had Mexican Empanada's ..... both were very good . In summary , I would reccomend this resort to anyone that is wanting beauty , relaxing , and charm ! Read more

Genuine Expedia guest review

Friendly staff attentive to guests. Room excellent and attractive but suggest installing security grab bars in shower/tub areas; needed for all, not just those insecure in their ambulation. Palapa reception very attractive but could be more so. Patch the holes in the thatch. More furniture for seating needed. More lighting for reading in that area--it […] is used a lot for that purpose. Set up a lobby bar off to the side. Plenty of room. Very needed because there is nothing to do there or nearby except at poolside. Should be a place for guests to congregate and get a drink. The spa! A unique place but don't advertise it if it is closed and essentially abandoned. It has much potential, but is kind of sad in its unused grandeur. One more thing: this is not a place for people who half walking problems. Hot tub not very good. If you are looking for a hot time, this is not the place. Read more

Genuine Expedia guest review

nice and cozy hotel and clean

Genuine Hotels.com guest review

Great inexpensive place to stay in a quiet neighborhood. Sits between the greens of a golf course. Small pool. Not easy to find, but a 15 minute walk to the bustling Playa Del Carmen. The Spa/workout area was a bit worn and spooky. Rooms were great and so was the service.

Genuine Hotels.com guest review

Feb 2011. We were in a suite...lovely and large but kitchen had little or NO supplies. Best to plan not to cook in this facility. Breakfast served by hotel is great, staff is great, housekeeping could be better. Most of surrounding grounds are beautiful however the first thing you see is a large garden with a dry non-working fountain and no apparent […] attempt at repair. Also the spa next door is not owned by the hotel and is closed. The hotel is very good but the location is inconvienent, a 25 minute walk to town or a $5 taxi ride and trust me many taxi drivers have trouble finding the place. Read more

Genuine Hotels.com guest review

very conviniently situated middle of green fields and water bond with turtles and birds middle of golf course. nice and quiet for rest after long working period. taxi service to city centre was working well and could be reach by walking as well.

Genuine Expedia guest review

We had a wonderful trip to vista real!! The staff were very friendly and helpful. The hotel rooms were beautiful and clean.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

1. THE BEST PLACE TO RELAX. 2. NEAR A GOLF COURSE,IF YOU LIKE GOLFING. 3. VERY ECOLOGICAL.NICE POOL 4. BREAKFAST WAS GOOD,AND PLENTY OF CHOICE 5. ONLY 1 MILE AWAY FROM DOWN TOWN,AND THE BEACH.

Genuine Expedia guest review

Our group of four travelers stayed five nights en route from Belize. Three of us shared a grande suite, which was very large, with three large balconies, a full kitchen, indoor and outdoor dining areas, two large bedrooms with ensuites, and a large living room. The hotel is really very beautiful. The grounds are lush and very well maintained. The pool […] is clean and a delicious breakfast is served outdoors overlooking the golf course and pool area. The hotel staff are warm and welcoming. For the price we paid, it was a great bargain. Situated in PlayCar, the hotel is a 20 minute walk to the ferry terminal to Cozumel on Fifth Avenue, which was fine for us, but probably not for everyone. A taxi to downtown is very reasonable. Overall, we arrived very weary from our travels and left refreshed and relaxed, with very positive memories of our stay. I would stay here again and will recommend it to others. Read more

Genuine Hotels.com guest review

Great

Genuine Hotels.com guest review

Perfect for relaxing. Rooms are clean and in good shape.

Genuine Hotels.com guest review

Lives up to expectations.

Genuine Hotels.com guest review

Hotel is little bit far away from pdc centrum and beach but taxi is cheap and we walk to centrum / beach on morning and come back with taxi. 20-25min walk in morning is just good for your health. Breakfast was good but birds was not so nice, don't leave your breakfast alone to board or you will deal it with birds.

Genuine Hotels.com guest review

We have stayed at the hotel several times. It is located about 20 minutes walk from 5th Avenue and the beach. It has a quiet and intimate feel that some of the larger hotels lack. The hotel is beautifully designed and has an authentic presentation. Rooms are a little on the small side, but the suites are usually only marginally more expensive and a […] very good size. Breakfast is included and is very good. The dining area is opposite the Playacar golf course and overlooks a lake with various birds and turtles, which swim up to where guests are having breakfast. Most of the staff are helpful and friendly, but a couple down the years have been rude and close to something out of Fawlty Towers. It is disappointing that the spa has been closed. It was outstanding and added significantly to the experience. However, this remains a very pleasant hotel and in terms of value, you probably won't find better in Playa Del Carmen. Read more

Genuine Expedia guest review

I recently had the pleasure of staying at the hacienda for 26 nights and it is a lovely Hotel, although it is beginning to show its age here and there. We had an Ambassador suite, which is huge and almost like renting a full house for your holiday stay. The standard rooms look a little on the cramped side although probably would be okay for a night […] or two. Regarding some previous reviews, i can confirm there is no spa ( permanently closed since new management took over ), no shuttle to the beaches ( 25 minutes walk, or taxi ) and no services after about 5pm ( restaurant or poolside bar ). The suites seem to vary in kitchen facilities; cookers, microwaves,dishwashers and washing machines do not seem to available in full in every suite. Also, the fully equipped kitchen is not quite true- utensils,pots and pans, knives and forks, cups etc are fairly basic and not abundant. In fact, our kitchen needed a makeover to be honest as all the fittings were showing their age. Also, on arrival the promised 38 inch tv in the lounge was nowhere to be seen and following an enquiry at reception, a tv was produced 24 hours later but much smaller in size. The style of the hotel is quite beautiful and unlike any other we have stayed in. The architecture is stunning with columns, arches, marble floors, ochre coloured walls, lots of ironwork etc. A mexican hacienda it must be. And the gardens are much more mature now, compared to some early photos. Views from the balconies are negligible because the trees and so on are now taller than the hotel and are quite dense so its difficult to see very much. We found all the staff very helpful and friendly. The pool area is charming, and breakast is served here each morning on the terrace between the pool and the lake. You get lots of bird and turtle company every day ! There's a wide range of hot and cold foods on offer and the hot food seems to change daily on a 7 day rota. All types of egg are available to order. The hot food is typically mexic Read more

Genuine Hotels.com guest review

The hotel has a quiet and peaceful ambiance. The breakfast was somewhat disappointing as the hot food was not kept hot, and while steamed broccoli and cauliflower is good for you, it is not a likely match with hotcakes!

Genuine Expedia guest review

Great value!!!!! Would stay again! Close to Playa but far enough away to enjoy the serenity of the gold course. Great mexican style breakfast every morning!

Genuine Expedia guest review

A lovely hotel in quiet location. Pretty setting, nice pool and really friendly staff. Good price too. Its about. 15min walk to main drag, but that's not really an issue as its nice walk. Highly recommend!

Genuine Expedia guest review

We loved the Hotel. It is set in beautiful surroundings and a short walk to Playa. The room was furnished nicely. I did feel though that they should perhaps use solar panels to heat the pool as it was very cold and we did not even get ourselves in to enjoy it. It is surrounded by tall tropical trees and also finds itself in the shade of the bar palapa. […] Very beautiful to look at but there is no way you would find yourself swimming up to the bar and sitting in the shade drinking a cool drink! We were there in the winter but still with 80 degree days it would have been nice to cool down the pool. It is the focal point of the hotel and takes up a large part of the real estate so I am surprised that they do not heat it. Otherwise, the staff was very friendly and helpful and the grounds are kept up well. Read more

Genuine Hotels.com guest review

This guest did not leave a comment.

Genuine Hotels.com guest review

...I absolutely loved staying here. Staff were friendly, the downstairs pool area and reception were beautiful. Would definitely stay again. However, the building housing the gym and rooftop pool has been totally neglected - I don't know whether it's being renovated but, in looking for the gym, I found myself looking around areas that are probably […] unsafe and out of bounds for guests. The gym hadn't been used in ages, nor had the rooftop swimming pool. A surprise and a disappointment as both are fantastic selling points for the hotel. I wouldn't have minded if I had been told they were out of use but I was allowed to wander around the debris with no problem at all. But this was made up for by the rest of the hotel and the fantastic service offered. Staff should be told they can stand up to guests - some vile, drunk Americans screamed abuse at staff, who should have just told them to shove it rather than be apologetic! Read more

Genuine Hotels.com guest review

Little too far from action for me but great for golfers or families. Great breakfast too!

Genuine Hotels.com guest review

Coming in late 9pm tired and a little fatigued. The upgrade was worth the extra pesco's. The breakfast buffet supberb. The walks around the golf course were met with animal life and at the hotel bonding with the turtles was fun. Quiet and yet kept busy exploring the area. Not for those who want to stay at the beach but within walking distance 2km. Take […] some of the suggested tours they are great too. had a fantatic relaxing 8 days. Buy some food from Walmart while your there as the restaurant is only open till 3pm Read more

Genuine Hotels.com guest review

The only unexpected thing was that the Spa was not open, which was disappointing. The hotel is older, but well maintained. The breakfasts offered varied to some degree every day, and were well prepared. The rooms were clean, and taxi service was readily available. Location is adjacent to the golf course, so it is quiet and away from traffic

Genuine Expedia guest review

This guest did not leave a comment.

Genuine Hotels.com guest review