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The Reef Playacar All Inclusive Beach Resort

Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Playa del Carmen, QROO, 77710, Mexico, ‏‎800-491-6126
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All-inclusive seaside resort and spa south of Cancun

The Mayan Riviera

Steps from Playa de Carmen's white sands, The Reef Playacar All Inclusive Beach Resort offers everything you need for a relaxing getaway. It's in the area known as "The Mayan Riviera", in Quintana Roo state on Mexico's west coast, a 50-minute drive south of Cancun Airport.

Watersports, expeditions

You might just want to spend your vacation lounging on the beach, but the hotel also offers free activities such as kayaking, sailing, and live entertainment. There's also a guided expedition into the Yucatán jungle, where you can see the remains of Mayan civilization.

Outdoor pools, pampering

The all-inclusive package gives you free drinks at the 5 bars, plus food at the 6 restaurants, with premium guests receiving free entry to the gourmet Terraza Grill. Later on, you can take a dip in the 2 outdoor pools, or spoil yourself with a massage at the spa center.

Balconies and hot tubs

WiFi is available in all 202 guestrooms, and each one contains a compact refrigerator stocked with soft drinks so you can cool down on hot days. There's a private furnished balcony where you can sunbathe in peace, and some premium rooms offer a private hot tub to soak in.
Excellent4.0 / 5
  • Overall it was nice. Our room was 911. It is not one of the remodeled. It had a view of…Dec 22, 2014
  • When we arrived the hotel was not crowded and service was excellent, but closer to the…Dec 22, 2014
See all 443 Hotels.com reviews
From 2,401 reviewsTripAdvisor Traveller Rating

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Hotel Info: ‎866-539-8117‎

from $205
  • Superior Room, Balcony, Garden View
  • Standard Room, Balcony, Garden View
  • Premium room, garden view,balcony

At a glance

Key facts

Hotel size

  • This hotel has 196 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare

  • Children's club (ages 4 - 12)

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • WiFi in public areas *

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

Other information

  • All-inclusive (taxes and gratuities included)
  • Resort fee included

Also known as

  • Reef Club Playacar
  • The Reef Playacar All Inclusive Beach Resort
  • Reef Playacar
  • Reef Playacar Resort
  • Reef Playa Del Carmen
  • Grand Coco Bay
  • The Reef Playacar
  • Reef Club Playa Del Carmen
  • All Inclusive Beach Resorts
  • The Reef Playacar Riviera Maya All Inclusive Resort

Policies

Children under 18 years old are not allowed in the spa without adult supervision.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Onsite credit card charges are subject to an extra charge

Safes in guestrooms can be used for an extra charge

In the hotel

Taking the kids?
  • Children's club
  • Supervised childcare/activities
Food and drink
  • 6 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Swim-up bar
  • Poolside bar
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 2
  • Children's pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)
  • Marina on site
  • Beach towels
  • Swim-up bar
  • Pool sun loungers
  • Beach/pool umbrellas
  • Billiards or pool table
Working away
  • Business center
  • Conference space size (feet) - 5167
  • Conference space size (meters) - 480
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 18
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Television in lobby

In the room

Home comforts
  • Climate control
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Desk
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All meals, snacks, and beverages included
  • Number or type of beverages limited at one or more venues
  • Surcharges for premium food items and bottled wine

Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Bicycling
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Language

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Motorized water sports
  • Premium and/or non-domestic beverages
  • Premium food items
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours

Spa

The on-site spa features garden views, and offers a variety treatments, including body wraps, hydrotherapy, aromatherapy and sport massages, waxing, braiding, and nail care. A spa tub is available, and beachside massages can also be arranged. Surcharges for all services.

Dining

Chula Vista - Overlooking the ocean, this buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Botticelli - Overlooking the ocean, this theme restaurant serves dinner only.

Terraza Grill - Overlooking the pool, this theme restaurant serves dinner only.

Deli Snack Bar - Onsite diner.

The Reef Playacar All Inclusive Beach Resort’s small print

Also known as

  • Reef Club Playacar
  • The Reef Playacar All Inclusive Beach Resort
  • Reef Playacar
  • Reef Playacar Resort
  • Reef Playa Del Carmen
  • Grand Coco Bay
  • The Reef Playacar
  • Reef Club Playa Del Carmen
  • All Inclusive Beach Resorts
  • The Reef Playacar Riviera Maya All Inclusive Resort

Policies

Children under 18 years old are not allowed in the spa without adult supervision.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

The charges below are included in the total price displayed:

  • Resort fee

Optional extras

Onsite credit card charges are subject to an extra charge

Safes in guestrooms can be used for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

The Reef Playacar All Inclusive Beach Resort

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