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Room 1:	Number of adults in Room 0	Number of children in Room 1

Hotel Boutique Casa De La Palma

3.5 stars

Calle 3 Oriente No 217 Centro Historico, Puebla, 72000 Mexico ‎1-866-539-0036‎ | welcomerewards™

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Lowest price $91

available on 05/20/13

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Image of Hotel Boutique Casa De La Palma, Puebla

4.2 out of 5 Excellent (15 reviews)

(Neighborhood average 3.9)
Hotels.com Guest Rating

This hotel is beautiful and very well located, super close to the Zocalo. Check in was very easy even though I arrived a few hours before check-in time.... The staff was very friendly and the room was huge. The bed was really comfortable and the room had a small balcony that overlooked the street. The only problem was that the bathroom smelled pretty strongly like sewage - not pleasant at all. Reviewed by a Hotels.com guest on May 28, 2012

Overview

Location.
Hotel Boutique Casa De La Palma is close to Zocalo Square, El Parian Market, and Puebla Cathedral. Additional attractions near this hotel include Guardian Angel and Artist Quarter.

Hotel Features.
Guests are served a complimentary breakfast. In addition to a health club and a concierge desk, Hotel Boutique Casa De La Palma features multilingual staff. Complimentary wireless Internet access is available in public areas. The staff can provide tour/ticket assistance and tour assistance. Additional amenities include laundry facilities, coffee/tea in the lobby, and complimentary newspapers in the lobby. For a surcharge, guests receive transportation including a roundtrip airport shuttle (available on request) and an area shuttle within 200 km. The property has designated areas for smoking.

Guestrooms.
Rooms have city views. The 16 guestrooms at Hotel Boutique Casa De La Palma include complimentary newspapers and coffee/tea makers. Beds have pillowtop mattresses, triple sheeting, down blankets, and premium bedding. Guests can use the in-room complimentary wireless high-speed Internet access. 42-inch flat-screen televisions are equipped with cable channels. All accommodations provide direct-dial phones along with free local calls (restrictions may apply). Bathrooms offer showers with rainfall showerheads, designer toiletries, makeup/shaving mirrors, and complimentary toiletries. Additional amenities include complimentary bottled water and windows that open. In addition, amenities available on request include in-room massages, hair dryers, and irons/ironing boards. Turndown service is offered nightly and housekeeping is available daily.

Enter dates to check prices

Hotel Info: ‎1-866-539-8117‎

from $91

Check in

Check out

Nights

1 room, 2 adults

Rooms

	Adults	Children
Room 1:	Number of adults in Room 0 age 18+	Number of children in Room 1 0-17

Suite without balcony

Suite with balcony

Quadruple room with balcony

At a glance

Key facts

Hotel size

This hotel has 16 rooms
This hotel is arranged over 2 floors

Arriving/leaving

Check-in time starts at 3 PM
Check-out time is 1 PM
Express check-in/out

Required at check in

Government-issued photo ID required

Minimum check-in age is 18
Minimum Spring Break check-in age is 15

Travelling with others

Children

No cribs (infant beds)

Babysitting/childcare

Pets

Pets not allowed

Extra people

Charges may apply, see hotel policy below

Internet

Free WiFi in public areas

Free WiFi in rooms

Transport

Transfers

Airport shuttle (available on request) *†

Parking

Accessible parking

Offsite

Area shuttle within 200 km *

Shopping center shuttle *

See hotels on a map

*/† The hotel charges extra for these services or facilities

Policies

All guests staying in hotel guestrooms must be registered with the hotel.

Children under 13 years old are not allowed in the health club without adult supervision.

Guests under 13 years old are not allowed in the health club.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

A 16 percent city/local tax will be charged
2 percent tourism fee will be charged
All citizens of Mexico will be charged the national value-added tax

The charges below are included in the total price displayed:

Resort fee

Optional extras

Air conditioning is available for an extra charge

Cribs/Infant beds are available for an extra charge

Special features

Dining

Guests are offered a complimentary cooked-to-order breakfast.
Restaurante HCP - This restaurant serves breakfast only.

Recreation

On Site

Health club

Nearby

Bungee jumping nearby
Ecotours nearby
Fishing nearby
Golf lessons available nearby
Golf - driving range nearby
Golfing nearby
Golf - miniature nearby
Running track/path nearby
Skydiving nearby
Sports center nearby
Yoga classes/instruction nearby

In the hotel

Stay connected	Free Wi-Fi
Food and drink	Free breakfast Free reception Coffee/tea in the lobby
Things to do	Health club Use of nearby fitness center (complimentary)
Services	24-hour front desk Concierge desk Tour assistance Tours/ticket assistance Dry cleaning/laundry service Laundry facilities Complimentary newspapers in lobby
Facilities	Number of buildings/towers - 1 Year Built 1715 Designated smoking areas (fines apply) Patio Banquet facilities
Accessibility	Disabled parking Accessible path of travel Accessible bathroom In-room accessibility

In the room

Home comforts	Climate control Welcome amenities Coffee/tea maker Iron/ironing board (on request) Trouser press
Sleep well	Down blanket Soundproofed rooms Turndown service Wake-up calls Premium bedding Pillowtop mattress
Views and things	City view In-room massage available Individually decorated Individually furnished
Freshen up	Private bathroom Rainfall showerhead Shower only Designer toiletries Hair dryer (on request) Makeup/shaving mirror
Be entertained	42-inch flat-screen TV Cable TV channels
Stay connected	Complimentary newspaper Free Wi-Fi Free local calls
Hungry?	Complimentary bottled water
Other stuff	Daily housekeeping Window opens Access via exterior corridors

Hotel Boutique Casa De La Palma’s small print

Policies

All guests staying in hotel guestrooms must be registered with the hotel.

Children under 13 years old are not allowed in the health club without adult supervision.

Guests under 13 years old are not allowed in the health club.

This property does not have elevators.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

A 16 percent city/local tax will be charged
2 percent tourism fee will be charged
All citizens of Mexico will be charged the national value-added tax

The charges below are included in the total price displayed:

Resort fee

Optional extras

Air conditioning is available for an extra charge

Cribs/Infant beds are available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

19.042206, -98.196234

Hotel coordinates:

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Map

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All hotels in Puebla, Mexico

Nearby Activities & Points of Interest

Less than 0.5 miles

Zocalo Square - 300 yards
El Parian Market - 400 yards
Puebla Cathedral - 400 yards
Guardian Angel - 400 yards
Artist Quarter - 500 yards

1.0 - 3.0 mi

Downtown Puebla - 2.0 miles

3.0+ mi

Estadio Cuauhtemoc - 3.2 miles
Angelopolis Mall - 4.3 miles
Great Pyramid of Cholula - 7.0 miles
Africam Safari - 8.2 miles
Puebla Hermanos Serdan Intl. Airport (PBC) - 14 miles

All hotels in Puebla, Mexico

Reviews

All (15)
Business (2)
Romance (0)
Family (0)
Friends (0)
Other (13)

4.2 / 5

Excellent

Score breakdown (from 13 reviews)

5.0

(7)
4.0

(4)
3.0

(0)
2.0

(1)
1.0

(1)

Average rating for:

Cleanliness
4.3
Service
4.2
Comfort
4.1
Condition
4.1

Reviews: Overall

Hotel Boutique Casa De La Palma

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

2 night trip in Feb 2013

A Traveller

Hotel Boutique Casa De La Palma

5.0 / 5

Outstanding

"Beautiful little hotel in a great location."

Cleanliness
4.0
Service
5.0
Comfort
5.0
Condition
4.0

This hotel is beautiful and very well located, super close to the Zocalo. Check in was very easy even though I arrived a few hours before check-in time. The staff was very friendly and the room was huge. The bed was really comfortable and the room had a small balcony that overlooked the street. The only problem was that the bathroom smelled pretty strongly […] like sewage - not pleasant at all. Read more

Genuine Expedia guest review

Other trip

May 28, 2012

Michelle

Hotel Boutique Casa De La Palma

5.0 / 5

Outstanding

"Amazing Stay"

Cleanliness
4.0
Service
5.0
Comfort
5.0
Condition
4.0

The Hotel was in a great location! The room was amazingly spacious and vintage. All staff was exceptional and willing to give personal assistance.

Genuine Expedia guest review

Other trip

Apr 16, 2012

A Traveller

Hotel Boutique Casa De La Palma

2.0 / 5

Fair

"No thanks. Much better choices around town."

Cleanliness
4.0
Service
1.0
Comfort
3.0
Condition
3.0

Never received an important early morning wake up call after initial and follow-up requests. Historical is great but not combined with a moldy and slightly sewagey smell. One clerk was friendly, another rather snooty.

Genuine Expedia guest review

Other trip

Apr 11, 2012

A Traveller

Hotel Boutique Casa De La Palma

4.0 / 5

Excellent

"Casa de la Palma"

Cleanliness
5.0
Service
5.0
Comfort
3.0
Condition
4.0

Very nice, small hotel, very convenient to the Zocola. Nice street. All the employees were very nice and spoke enough English to answer our questions. Only wish our room or the hotel lobby had some comfortable seating.

Genuine Expedia guest review

Other trip

Apr 9, 2012

A Traveller

Hotel Boutique Casa De La Palma

5.0 / 5

Outstanding

"Great experience."

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

The hotel staff members. and their service were without a doubt excellent. They made every effort to be helpful on every occasion. The room was beautiful. It had an old world beauty that was very Europeon, but completly Mexican in its charm and feel. The location was perfecty situated. This made it very easy to walk everywhere. The popular location […] also made the noise level a little higher on the weekend. Read more

Genuine Expedia guest review

Other trip

Nov 20, 2011

Charles T

The following English reviews were posted by Hotels.com guests from other countries

Hotel Boutique Casa De La Palma

4.0 / 5

Excellent

"Perfect location, beautiful period building"

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

Position, position, position - very close to the Zocalo but just far enough away so it wasn't noisy. Friendly, helpful staff. Period character room, good size, comfortable bed. Plumbing good. Beautiful building. We enjoyed our stay very much.

Genuine Expedia guest review

Other trip

Apr 29, 2012

A Traveller

The following reviews were posted by Hotels.com guests from other countries

Hotel Boutique Casa De La Palma

5.0 / 5

Outstanding

"Gran hotel, cuidado con el estacionamiento"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Es un hotel precioso, con una ubicación inmejorable. Con lo único que hay que tener cuidado es con el estacionamiento. Aunque efectivamente el hotel cuenta con algunos especios, no tiene lugares para todos los cuartos. Hay un estacionamiento que abre las 24 hrs como a 20 metros del hotel, sobre la misma calle. Sino, uno queda a merced de los acomododadores […] o "viene-viene" que se van turnando durante el día y cada uno quiere una "cooperación" de 30 pesos. Por lo demás, todo es excelente, hasta el desayuno incluído en la tarifa del hotel. Read more

Genuine Expedia guest review

Other trip

Feb 5, 2013

A Traveller

Hotel Boutique Casa De La Palma

4.0 / 5

Excellent

"Muy bueno"

Cleanliness
5.0
Service
4.0
Comfort
4.0
Condition
4.0

Muy bien ubicado, el zocalo esta a solo unos pasos y tiene muchos restaurantes alrededor. Las habitaciones son amplias con mucha luz y muy comodas. El servicio es muy bueno.

Genuine Expedia guest review

Other trip

Nov 19, 2012

Alberto

Hotel Boutique Casa De La Palma

4.0 / 5

Excellent

"Ubicación inmejorable y detallitos que cuidar"

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

Ubicación inmejorable, excelente trato y diseño. Nos quedamos en la Suite Porfiriana, muy bonita en la esquina más alta del edificio con lo cual teníamos vistas exteriores. Lo malo: el ruido de descargas de los camiones en la madrugada que nos quitaron algo de sueño. Otra cosa a mejorar es que en el desayuno (fruta fresca, huevos al gusto, molletes […] muy ricos), con ofrecerlos con jugo de naranja natural y un buen café, subiría muchísimos puntos. Definitivamente, volveríamos a hospedarnos ahí. Read more

Genuine Expedia guest review

Other trip

Sep 3, 2012

A Traveller

Hotel Boutique Casa De La Palma

1.0 / 5

Poor

"pesimo Hotel, limpieza y servicio"

Cleanliness
1.0
Service
1.0
Comfort
1.0
Condition
1.0

Las fotografias engañan la realidad de este Boutique Hotel de Boutique no tiene nada y la limpieza y comodidad dejan mucho que desear.Por favor cambiar la calificacion de este hotel a ** si mucho.

Genuine Hotels.com guest review

2 night trip in May 2012

A Traveller

Hotel Boutique Casa De La Palma

5.0 / 5

Outstanding

"Una Maravilla de Hotel"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Una maravilla de hotel, es increible que todavia existan construcciones tan antiguas y bonitas como estas y a solo unos cuantos pasos de la bellisima catedral, en donde a la gente que nos gusta la historia, la arquitectura y la cultura nos sentimos deleitados por todos sus detalles y su decoracion. La gente que atiende es sensacional, con una disposicion […] increible y excelente trato conforme a la casa. Ademas los precios estan por debajo de lo que costaria quedarse en un hotel como este en otro lado de la republica o en diferente pais, todo el hotel esta decorado con antiguedades de alta calidad, tuvimos oportunidad de conocer otras habitaciones y notamos que cada una tiene una decoracion y detalles diferentes, y por eso nos mencionaron que tienen nombres diferentes. Algo que tembien nos gusto muchisimo es que caminando llegas a todos lados, no hay necesidad de pagar taxis y estacionamientos carisimos. Al hacer la salida del hotel nos preguntaron en una encuesta que si regresariamos, y por supuesto que lo haremos, nosotros viajamos mucho a esta ciudad y no hemos encontrado un hotel igual en relacion a precio,calidad,servicio y decoracion (que es algo en realidad unico), nos encanto y espero que sigan con las mejoras que nos comentaron que harian. Read more

Genuine Expedia guest review

Other trip

Feb 20, 2012

A Traveller

Hotel Boutique Casa De La Palma

5.0 / 5

Outstanding

"Suite Porfiriana"

Cleanliness
5.0
Service
5.0
Comfort
4.0
Condition
5.0

La suite porfiriana nos remontó a la historia, nos encantó su techo alto, la decoración, las pinturas en el techo de la recamara y el baño, tiene bonito balcón. La arquitectura del hotel nos hizo apreciar más la ciudad colonial de Puebla, a pocos pasos del centro está muy bien ubicado y no hay ruido de coches. Lo único que agreraríamos sería una colcha […] de plumas de ganso porque hace frío, por lo demás ok. Read more

Genuine Expedia guest review

Other trip

Dec 26, 2011

A Traveller

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

All hotels in Puebla, Mexico

Review written by a customer who has booked on Hotels.com.

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Rooms

	Adults	Children
	age 18+	0-17
Room 1:

Hotel Boutique Casa De La Palma

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Overview

Enter dates to check prices

Suite without balcony

Suite with balcony

Quadruple room with balcony

At a glance

Key facts

Hotel size

Arriving/leaving

Required at check in

Travelling with others

Children

Pets

Extra people

Internet

Transport

Transfers

Parking

Offsite

Policies

Mandatory fees

Optional extras

Special features

Dining

Recreation

On Site

Nearby

In the hotel

In the room

Hotel Boutique Casa De La Palma’s small print

Policies

Mandatory fees

Optional extras

Street map

Legend

This hotel does not match the following selections

Genuine reviews

Why book with us?

Our loyalty program

Map

Nearby Activities & Points of Interest

Less than 0.5 miles

1.0 - 3.0 mi

3.0+ mi

Score breakdown (from 13 reviews)

Average rating for:

Cleanliness

Service

Comfort

Condition

Reviews: Overall

Cleanliness

Service

Comfort

Condition

Cleanliness

Service

Comfort

Condition

Cleanliness

Service

Comfort

Condition

Cleanliness

Service

Comfort

Condition

Cleanliness

Service

Comfort

Condition

Cleanliness

Service