Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Los Arcos Suites has a restaurant on site.
Room service (during limited hours) is available.
An outdoor pool and a children's pool are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The Rio Cuale divides downtown and the Romantic Zone, an area brimming with bars, restaurants, and shops. Isla Rio Cuale features a river walk and a small museum with pre-Columbian artifacts. Stretching for 16 blocks along the shore, the Malecón boardwalk is lined with bronze sculptures and palm trees. Boats depart from a nearby pier to Yelapa and Los Arcos, favored by divers and snorkelers.
see all hotels in Puerto VallartaThis guest did not leave a comment.Genuine Hotels.com guest review
"los arcos suites."
Stayed at Los Arcos Suites this year and last year. The state of cleanliness and service have deteriorated greatly in a year. Would not reccomend this hotel after this year. Having to move rooms twice because our reserved room was not available. Termites boring holes above our bed and bed covered in sawdust. Sink fell out of vanity. Stong odor after […] repair, glue and caulking. Room had a terrible odor as well prior to repair. Promised dehumidifier to help with smell. It never arrived. Staff member at front desk that concerns voiced to was very cool to us after the complaint. He seemed offended that we said the room had an offensive odor and seemed annoyed by us our whole stay. Read moreGenuine Expedia guest review
"Los Arcos Suite"
The hotel add does not differentiated clearly between the Hotel Los Arcos which is by the beach and the Arcos Suites which are a block away . Although, the suites are equipped with coffee maker, stove and fridge, no complementary coffee or sugar or te, were available. In addition, parking was difficult and inconvenient. The suites are well suited for […] long stay, short stays are a little difficult because parking. Read moreGenuine Expedia guest review
"Strong mold smell"
Everything would have been great except for the smell of mold in the room. They couldn't seem to get rid of it. My husband was less bothered than I, but it was strong. Otherwise, the location was great and the noise level low. Service polite and welcoming.Genuine Expedia guest review
"fatidicas vacaciones"
al llegar no habia nadie quien atendiera en el mostrador, posteriormente llego nathalie la chica engargada y dijo que arreglaria el error de la reserva ya que decia una habitacion con una cama para cuatro adultos (es incongruente esto) pero finalmente no hizo nada al respecto y solo nos cambio de hotel en virtud de que no pudo hacer nada en el que ella […] medio estaba (porque como comente no estaba almometo de llegar y llego diez minutos despues que yo) una vez que me cambio al cuarto y me di cuenta me comentarion que no habia habitaciones y que posteriormente si habia espacio me cambiarian y por lo tanto me trajeron un colchon que con trabajos cabia en ese cuarto de 3 por 2 ya que no te podias ni mover, pero eso si segun la señorita nathalie nos proporciono un up grade como si nos hiciera un favor y no se si lo que conoce ella como up grade es estar incomodo y apretujado porque creo que es lo que ella entiende. Read moreGenuine Expedia guest review
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