Beach Hotel na balam

Been coming to Isla Mujeres for 24 years and always wanted to stay at Na Balam but it was always out of our price range. Decided to splurge and were sadly disappointed. Location is the best but other than the lovely breakfast there were no other amenities. It was a room with a bed, a bath and a safe- that's it. We had to tote water from the market- […] a giant pain. We were on the ground floor "ocean view" (there was no ocean view). We had been dreaming of sleeping to the sound of the surf and the breeze but didn't feel comfortable sleeping with the door to ground level wide open. Such a shame. We asked to change to an upper level room each day but were told by a surly attendant at the counter nothing was available (this was in low season). My advice: book a place with at least a fridge, water, coffee and a balcony and you'll be much happier. Spend the money you save on a few nice meals and cocktails in town instead. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Na Balam got some underserved poor scores. The location happened to be the best location on the island (as far as beaches go), and fairly convenient to excitement of down town. The grounds were spectacular, and for such a reasonable price. Front desk and beach bar staff were not amazing, but not bad either. They could do some training on customer service […] in order to make it a more magical experience, but all in all, it was acceptable service. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My girlfriend is used to larger resort properties so when we arrived at the more intimate Na Balam, she was luke warm on the place. 24 hours later she was loving it. We spent three days there with one night poolside and the other two beachfront. We preferred the beachfront (2nd floor) but that is a personal preference. The pool is small but nice, though […] the ocean will likely be your spot for time in the water. Gorgeous beach on two sides of the property. One faces the ocean, and the other just around the bend faces a large calm/clear sand bottom lagoon that is maximum chest deep, but primarily waist deep. Great for kids, weaker/non- swimmers, relaxing, etc... The beach area never seemed overly busy and the lounge chairs/elevated beach mattresses were perfect. For food/beverage they have what you need, but it wasn't busy in the restaurant/bar at all. It seems most people walk a few minutes down the beach to some popular beach bars (busier beach too), or walk the road 5 minutes into town where there are unlimited options. Overall I'd call the hotel a more peaceful refuge with more "action" nearby. Taxi's are always at hand if you need to venture farther, and do grab a golf cart for a day to tour the island. One day will be enough for that unless you always want a cart for whatever reason. Would I change anything about the hotel? Even though the rooms are basic with no TV or phone, that was fine with me. It adds to the relaxation. My only gripe would be the hard beds. These aren't the typical american mattress/box spring set-up, and it seems like more of a very thick padded mat without springs. Again, a personal preference thing. The linens and pillows were fine though. Both rooms we stayed in were the same for that so I assume they are all similar. That's my only issue though. The staff was very nice no matter who we talked with so thumbs-up there. Since there are different room types in different areas, be sure to make final coordination with the hotel on which room Read more

Genuine Hotels.com guest review

We loved this hotel. Definintely recommend the hot tub suites. I think we had the master suite (#19) and it was awesome. The restruant is a little expensive but the fridge in the room makes it easy to pickup basics from the grocery store 8 blocks away. Nice quiet resort and beach on the far side of north beach.

Genuine Hotels.com guest review

The location couldn't be better for a quiet, romantic beach vacation. Yet all the dining, shopping and nightlife that Isla Mujeres has to offer is just a short stroll away. The hotel is at the east end of Playa Norte, arguably the best beach on the island. Most beaches on Isla Mujeres are public. The beach in front of Hotel Na Balam is far enough east […] that it's somewhat sheltered from the larger beaches to the west and south. The staff were all incredibly courteous and attentive. Treat them well and they'll more than return the favor. The beach staff were always happy to help move our umbrella throughout the day or round up another chair if we needed one. We hit the beach by 10 each day and never had a problem wrangling up a palapa and a chaise or two. The food in the beach restaurant is also pretty stellar. Some of the best we had on the island, if a touch more westernized in presentation and style. Yes, you can save a couple dollars by walking to the center and grabbing a bite, but there's something to be said for having great food right on the spot for a quick lunch. The Tacos Mariscos are ridiculously good. Still taste them today. We read a number of reviews that described the hotel as a little run down or maybe past it's prime. These reports are greatly exaggerated. We found our room to be in perfectly acceptable condition. Yes, the tiles in the bathroom are a touch dated. Yes, they could probably stand a remodel in the near future. However, we also didn't plan on spending a lot of time in the room. And other parts of the hotel facilities have been recently redone. Anyone who's willing to dial down their expectations will find an incredibly relaxed, reasonably authentic Mexican island destination that hasn't yet been destroyed by the commercial tourism machines that have so touched Cancun, Cozumel and Playa Del Carmen. Another note, we saw a number of families with young kids—newborns through young teens. Hotel Na Balam is ideal for young families. The sur Read more

Genuine Hotels.com guest review

we are 28 years old couple in our honeymoon, the hotel is in the best place of the island (north) . the room was a suite with a outdore poll that was greate !!! with liked our stay thare very much!!

Genuine Hotels.com guest review

The hotel has the best beach in isla, is so quiet, service is very good as well as the food. I also recomend the bar , good music and drinks

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

no muy buena ya que no hay tv, el internet es solo en el lobby, desayuno es muy limitado; solo jugo y cafe

Genuine Hotels.com guest review

המלון ברמה בינונית הריהוט בחדרים ישן אין טלוויזיה ואין מקרר וזה די מבאס המיקום מעולה והשירות היה מעולה

Genuine Hotels.com guest review

Erittäin miellyttävä ja siisti hotelli erinomaisella paikkalla rannalla. Upea hiekkaranta, jonne saa aurinkopedin sekä varjon. Myös juomat tarjoillaan rannalle. :) Hinta oli mielestäni kuitenkin suhteellisen korkea, sillä hotellin taso yleisesti ei ollut mitenkään erityinen. Huoneeseen kuulunut mannermainen aamiainen oli melko turha. Ennemmin jättäisin […] sen nyt ottamatta huoneeseen ja lähtisin keskustaan aamupalalle. Aiemmin lukemistani arvosteluista ymmärsin, että hotellilla olisi ollut tarjota asukkailleen ilmaista joogaa aamuisin, mutta näin ei kyllä enää ollut. Hinta oli löytynyt sillekkin. Read more

Genuine Hotels.com guest review

Trevligt ställe, grymt läge, bra service, trevlig restaurang men servicen endast ok. Fina och rena rum. Klagomålen från tidigare recensioner har uppenbarligen rättats till av hotellet. Möjligtvis städningen något sent efter lunch.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Ci siamo trovati male. Nei letti c'erano peli. La doccia cadevo sul muro invece che in testa. La reception alle 07,00 non c'era. Non lo consiglio.

Genuine Hotels.com guest review

Vi var meget tilfreds med hotellet. Det har en rigtig dejlig strand. Gode faciliteter som bl.a. dejlig swimmingpool. God morgenmadsrestaurent der ligger med fantastisk ugeneret udsigt til havet. Her er rent og pænt og der er ikke langt til øens centrum. Vi var bestemt tilfreds med vores ophold her. Ps. en swømmetur med delfiner på øens delfincenter, […] kan varmt anbefales. Lej også en golfvogn og ta' en tur rundt på øen i den. Read more

Genuine Hotels.com guest review

A little worn but clean. Nice beach - very shallow. No refridgerator.

Genuine Hotels.com guest review

Tycker att det här hotellet fått oförtjänt bra recensioner med tanke på att det ändå är ett rätt dyrt hotell. * Tänk på vid bokningen att rum mot/vid poolen innebär boende på andra sidan en väg, alltså inte vid havet som de rum som har utsikt mot havet ligger. * Lite dålig service i receptionen men det kan ju iofs bero på dålig personal under de dagar […] vi var där. * Städningen sker inte förrän efter klockan fem på dagarna, precis när man ska duscha och göra sig iordning efter en dag på stranden. * Ofta kom det inte ens vatten ur varmvattenkranen och när det väl kom var det inte alltid varmt. Duschade någon annan i samma "hus" så kom det inget vatten alls till oss på övervåningen. * Mycket att det som räknas upp ska finnas "på plats" i listan när man bokar finns inte. Det fanns överhuvudtaget inte nått att låna eller hyra på hotellet. Och mycket var inte i närheten heller om man inte räknar hela ön som närheten. * Tänk på att kylskåp saknas! Det är värdefullt att ha... * Utcheckningen tog en oändlighet så det slutade med att vi gick innan de godkänt rummet för vi hade verkligen inte tid att vänta. (väntade drygt tio minuter innan vi gick och då hade de inte ens börjat titta på rummet.) Mycket är det manjana känsla på, inte bara utcheckningen. * Inget trådlöst internet som sträckte sig till rummen. I receptionen, tvrummet och restaurangen fanns det dock. * Mycket bra också med hotellet men jag ville poängtera lite av de brister vi upplevde då alla andra verkar så positiva till hotellet. Det är till exempel väldigt sköna madrasser och solstolar som finns på stranden och vid poolen. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We had a great time here. The hotel is quiet and has a really nice location at the reputedly best beach on the island. Our room was very stylish and perfectly suited our needs, even though it is more European cool than Mexican. The pillows were not very good, though. Helpful staff and good restaurant with great on-beach service.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review