English (United States)
Go to the Hotels.com home page

Book online or call 866 538 1312 This call is free. 24 hours a day; 7 days a week.

  • Hotels
  • Hotel Deals
  • Packages & Flights
  • Groups
  • Customer Service
    • Manage your bookings
    • FAQs
    • Contact us
    • Review a hotel
    • Website feedback
  • Bookings & Account
    • Sign in
    • Find your booking
    • Create an account
    • See saved hotels
Start of main content. Read on from here or press tab to access the next link
All hotels in Isla Mujeres, Mexico
Change search:
Enter dates to check prices
1 room,  2 adults 
Adults Children
Room 1:

Beach Hotel na balam

21.261524, -86.749522
3 stars
Calle Zazil Ha No 118, Isla Mujeres, 77400 Mexico ‎1-866-539-0036‎ | welcomerewards™

For every 10 nights, get 1 free!

Lowest price $201 $120
available on 05/21/13
Price Match Guarantee
4.1 126 5

Share this page

Tweet
Email a friend

More sharing options

  • Del.icio.us
  • Google
  • Squidoo
  • Reddit
  • MySpace
  • Facebook
  • Digg
  • StumbleUpon
  • Yahoo

Email "Beach Hotel na balam" to a friend

Back to Sharing Options

Ooops!

Separate multiple addresses with a comma (,) (optional) (500 characters left)
or cancel

Thanks!

You have sent Beach Hotel na balam to:

    Close popup

    Email "Beach Hotel na balam" to a friend

    Ooops!


    Separate multiple addresses with a comma (,)


    (500 ({0}500{1} characters left))

    Cancel

    Thanks!

    You have sent Beach Hotel na balam to:

    Close popup
    • Hotel description
    • Map
    • Reviews
    • Share
    • Email
    • Save Saved
    Image of Beach Hotel na balam, Isla Mujeres
    4.1 out of 5 Excellent (126 reviews)
    (Neighborhood average 3.7)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Great beach with shallow, calm water. Hotel is simple but clean. Very relaxed, mellow hotel ambiance. Hotel restaurant good but pricey. Near municipal... market with cheap food stalls. Walking distance to Hidalgo tourist strip. Staff helpful and nice. Would definitely come back for another family vacation. Our kids were 20 months and 2 months at time of visit. Had crib for us to use. Reviewed by a Hotels.com guest on Jun 9, 2012

    Overview

    Located on the Beach
    Na Balam is on one of the most beautiful beaches of the Caribbean. Playa Norte (North Beach), a natural treasure, is the perfect place to have a sunbath, practice a water sport or admire the surroundings.

    Family Plan
    Baggage Check • Beach access • Children's Playground • Connecting Rooms • Courtesy Rooms • Credit Cards accepted • Currency Exchange • Family Plan • Library • Maid Service • Parking • Pool

    Relaxing Rooms
    .
    All the services you need for a relaxed stay, a pool view balcony and a small living room are just some of the features of our rooms. 1 King or 2 Doubles, Air Conditioning, Balcony or Terrace, Ceiling Fan, Hairdryer (Upon Request), Hammock, In-room safe, Iron and board, Private bath with shower, Sitting Area

    • 1
    • 2
    • 3
    • 4
    • 5
    • 6
    • 7
    • 8
    • 9
    • 10

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $120
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Deluxe Pool View

    Junior Suite, Partial Ocean View

    Deluxe Ocean View

    Ocean View Suite with Plunge Pool

    At a glance

    Key facts

    Hotel size

    • This hotel has 33 rooms
    • This hotel is arranged over 2 floors

    Arriving/leaving

    • Check-in time starts at 3 PM
    • Check-out time is noon
    See more
    The front desk is open daily from 7 AM until 11 PM.

    Required at check in

    • Minimum check-in age is 18

    Travelling with others

    Children

    • Children (12 years old and younger) stay free †

    • Babysitting/childcare *

    Pets

    • No pets or service animals allowed

    Extra people

    Charges may apply, see hotel policy below

    Internet

    • Free WiFi in public areas

    Transport

    Parking

    • Free parking during stay
    Beach Hotel na balam See hotels on a map

    Other information

    • Smoke-free property
    */† The hotel charges extra for these services or facilities

    Policies

    All guests staying in hotel guestrooms must be registered with the hotel.

    This property does not have elevators.

    Transfers via boat are required and must be arranged at least 48 hours before travel by contacting the property at the number on the booking confirmation.

    Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Late check-out can be arranged for an extra charge of USD 50

    Air conditioning is available for an extra charge

    Refrigerators are available for USD 10 per day

    Cribs/Infant beds are available for an extra charge

    Airport shuttle service is offered for an extra charge of USD 80 per person (roundtrip)

    Special features

    Spa

    Na Balam Yoga Oriented Hotel offers spa services, massage/treatment rooms, facials, body treatments, and beauty services.

    Dining

    Full breakfasts are available for a surcharge and are served each morning in the restaurant between 7:30 AM and 11:30 AM.
    Zazil Ha - This beachfront restaurant specializes in fusion cuisine. Guests can enjoy drinks at the bar.

    Beach

    Relax on the private beach with free beach cabanas and sun loungers.

    In the hotel

    Stay connected
    • Free Wi-Fi
    Food and drink
    • Full breakfast daily *
    • Bar/lounge
    • Free reception
    Things to do
    • On private beach
    • Beach cabanas (complimentary)
    • Swimming pool - outdoor
    • Beach/pool umbrellas
    • Spa services on site
    • Massage - spa treatment room(s)
    • Beach sun loungers
    • Beach umbrellas
    • Beach towels
    Working away
    • One meeting/conference room
    • Translation services
    Services
    • Front desk (limited hours)
    • Currency exchange
    • Tour assistance
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Complimentary newspapers in lobby
    • Event catering
    • Wedding services
    Facilities
    • Number of buildings/towers - 7
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Garden
    • Patio
    • Library
    • Banquet facilities

    In the room

    Home comforts
    • Climate control
    • Ceiling fan
    • Iron/ironing board (on request)
    Sleep well
    • Blackout drapes/curtains
    • Soundproofed rooms
    • Turndown service (on request)
    • Extra towels/bedding
    Views and things
    • Garden view
    • Partial ocean view
    • In-room massage available
    • Balcony or patio
    • Individually decorated
    • Individually furnished
    Freshen up
    • Private bathroom
    • Shower only
    • Complimentary toiletries
    • Hair dryer (on request)
    Stay connected
    • Complimentary weekday newspaper
    Other stuff
    • Daily housekeeping
    • In-room safe
    • Window opens
    • Access via exterior corridors

    Beach Hotel na balam’s small print

    Policies

    All guests staying in hotel guestrooms must be registered with the hotel.

    This property does not have elevators.

    Transfers via boat are required and must be arranged at least 48 hours before travel by contacting the property at the number on the booking confirmation.

    Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).

    Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Optional extras

    Late check-out can be arranged for an extra charge of USD 50

    Air conditioning is available for an extra charge

    Refrigerators are available for USD 10 per day

    Cribs/Infant beds are available for an extra charge

    Airport shuttle service is offered for an extra charge of USD 80 per person (roundtrip)

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    21.261524, -86.749522
    Hotel coordinates:

    Street map

     

    Legend

    • Your chosen hotel
    • Other hotels available on your chosen dates ()
    X
    What’s different?
    This hotel does not match the following selections
    Previous Next
    Shortlisted

     

    welcomerewards™

    Special Deal
    The price comparison is based on prices for this hotel over the next 14 days from the stay dates selected.
    Great Rate
    from
    • Need help? Our experts can call you

    Genuine reviews

    • We guarantee our reviews are from real guest
    • We don’t hide or edit anything they say

    Why book with us?

    Our loyalty program

    FREE NIGHT
    • 1
    • 2
    • 3
    • 4
    • 5
    • 6
    • 7
    • 8
    • 9
    • 10

    Collect 10 nights, get 1 free!

    • Hotels.com doesn't charge cancellation fees
    • Price Match Guarantee
    • We're just a phone call away: 800-246-8357

    Map

    Beach Hotel na balam
    View Beach Hotel na balam on a map
    All hotels in Isla Mujeres, Mexico
      of

    Area map

    Beach Hotel na balam Isla Mujeres

    A short guide to Isla Mujeres

    Accessible by ferry, Isla Mujeres is a major ecotourism destination. El Parque Natural Garrafón (Garrafón Natural Reef Park) features coral reefs inhabited by schools of fish. Giant sea turtles come ashore at Tortugranja to lay eggs. North of Isla Mujeres, thousands of rare and tropical birds roost at a natural sanctuary on Isla Contoy.

    see all hotels in Isla Mujeres

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Isla Mujeres - 500 yards

    1.0 - 3.0 mi

    • Isla Mujeres Airport (ISJ) - 1.1 miles
    • Dolphin Discovery (Isla Mujeres) - 1.9 miles
    • Costa Occidental de Isla Mujeres National Park - 2.4 miles

    3.0+ mi

    • Garrafon Natural Reef Park - 4.3 miles
    • Downtown Playa Mujeres - 4.5 miles
    • Playa Mujeres Golf Club - 4.6 miles
    • El Meco Archaeological Site - 5.0 miles
    • Gran Puerto Cancun - 6.5 miles
    • Puerto Juarez - 7.1 miles
    • Puerto Juarez - 7.7 miles
    • Cancun Intl. Airport (CUN) - 17 miles
    • Playa Del Carmen Airport (PCM) - 49 miles
    All hotels in Isla Mujeres, Mexico
    Reviews
    • All (126)
    • Business (1)
    • Romance (25)
    • Family (11)
    • Friends (6)
    • Other (83)
    4.6 / 5
    Outstanding

    Score breakdown (from 11 reviews)

    • 5.0
      (7)
    • 4.0
      (4)
    • 3.0
      (0)
    • 2.0
      (0)
    • 1.0
      (0)

    Average rating for:

    • Cleanliness
      4.4
    • Service
      4.4
    • Comfort
      3.9
    • Condition
      4.3

    Reviews: Overall

    Beach Hotel na balam
    5.0 / 5
    Outstanding
    "Great family vacation"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Great beach with shallow, calm water. Hotel is simple but clean. Very relaxed, mellow hotel ambiance. Hotel restaurant good but pricey. Near municipal market with cheap food stalls. Walking distance to Hidalgo tourist strip. Staff helpful and nice. Would definitely come back for another family vacation. Our kids were 20 months and 2 months at time of […] visit. Had crib for us to use. Read more
    Genuine Hotels.com guest review
    3 night family trip in Jun 2012
    Sherry
    US

    Beach Hotel na balam
    5.0 / 5
    Outstanding
    "Na Balam Hotel - Isla Mujeres"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    We visited with our two boys (8 and 10) and loved it. We like the low-key but elegant atmosphere, great food, lovely pool, and excellent beach. The yoga classes are all excellent, I did 5 of them. I highly recommend Na Balam.
    Genuine Hotels.com guest review
    6 night family trip in Mar 2011
    Laura
    US

    Beach Hotel na balam
    5.0 / 5
    Outstanding
    "Na Balam: A Place of Peace and Serenity"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Na Balam was a wonderful experience! We arrived at night and woke in the morning to the most beautiful beach just feet away from our room. It was heaven. No, there are no TVs, radios, or phones, but that is just what we wanted. We loved that about the hotel! Na Balam is peaceful and quiet. The owner is wonderful and the sales manager and her husband […] a delight. The restaurant is newly done and the food was superb. I highly recommend it for a romantic get-away or a peaceful weekend. It is not for those who want to party and be rowdy, but for those who want serenity and calm. We will certainly return someday. Our only complaint was the loud bar on the opposite side of the bridge, but the owner gave us ear plugs and moved us to another room the next night. He was very frustrated with them, too. There is great free wireless in two locations, and one is on the beach. There is a TV room-- the best "room" one could ever ask for and a big TV, but I didn't see anyone watching it. I think people go to Na Balam because they don't want to watch TV, which was fine with us! Read more
    Genuine Hotels.com guest review
    2 night family trip in Jan 2011
    Helen
    US

    Beach Hotel na balam
    5.0 / 5
    Outstanding
    "Relaxed, friendly, close to the beach"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    If you expect a super luxurious hotel and want to be among other super-important people constantly on their phones or blackberries -- move on! The Na Balaam seems to attract a traveler group of people who have just a few basic thing on their mind: relax, read, eat and enjoy daily sunsets. The rooms are clean and have a good basic equipment with a seperate […] sitting area and the room easily fits four, but they have no TV or phone, for example. But then again, with a sunset like at the Na Balam, so who needs TV (you have that at home, right!?). The staff is super friendly, Mexican style, so don't expect any ADD-personal-assistant-style support from the front desk. The beach is clean, nice and the sunbeds are great, as they fit two (and even then you have space for two little ones). Food is great, the restaurant offers fresh-baked bread and homemade granola in the morning, lunch and dinner (only on weekend during the low-season), but it's all topped by the fact that you sit with your toes in the sandy beach while you enjoy the aforementioned. Read more
    Genuine Hotels.com guest review
    12 night family trip in Aug 2010
    M. R.
    US

    The following reviews were posted by Hotels.com guests from other countries

    Beach Hotel na balam
    4.0 / 5
    Excellent
    "Fantastiskt läge vid stranden"

    • Cleanliness
      3.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      3.0
    Charmigt beachhotell precis vid en härlig strand med långgrunt turkost vatten. Ingen direkt lyx, men det mesta man behöver finns. 5-10 minuters promenad till affärer. De har en bit kvar till amerikansk servicestandard, men var aldrig otrevliga eller ohjälpsamma. Hotellet rekommenderas.
    Genuine Hotels.com guest review
    2 night family trip in Nov 2012
    A Traveller
    SE

    Beach Hotel na balam
    4.0 / 5
    Excellent
    "Oerhörd potential men trist personal"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      3.0
    Läget var perfekt och hotellet hade en skön spartansk känsla. Rummet var dock lite trist, gardinerna täckte inte fönstret och var inte mörkläggning. Ingen tv ( helt ok för oss). Sittgruppen i rummet var en hård " utomhusbänk", inte optimalt. La Balam ar även en restaurang som drar ner betyget. Oerhört tråkig och ogästvänlig personal, an kände sig inte […] välkommen. Däremot har restaurangen ett fantastiskt läge bara 5 meter från vattnet. Som tur var låg club Fenix precis intill ( annan ägare) där vi spenderade mycket tid och pengar. Ledningen för La Balam behöver byta ut några i personalen och bli bättre på Service, dom kan träna på Fenix :) Read more
    Genuine Hotels.com guest review
    3 night family trip in Jan 2013
    A Traveller
    SE

    Beach Hotel na balam
    5.0 / 5
    Outstanding
    "Super hôtel, très bien situé et très agréable"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hôtel très agréable ou l'on se laisse vivre en contemplant la mer ....tres jolie plage, mer turquoise, que du bonheur !!!
    Genuine Hotels.com guest review
    1 night family trip in Jan 2013
    A Traveller
    FR

    Beach Hotel na balam
    5.0 / 5
    Outstanding
    "Happy and comfortable vacation"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    We enjoyed our vacation at Na Balam! The location was perfect, right on the beach at Playa Norte. The sunsets was breathtaking! Service was good, the restaurant at the hotel had a great loaction and good food. Maybe it could be open longer than 22-2300, or have possibility to bay water and drinks longer (if we shall be picky) However there was little […] people there at night. And that was lovely - that it was so silent. It would helped if the room would have had a little fridge, then we could have had something for the nights after the kids was in bed. We was there with two small kids and it was very suitable for kids. Nice beach where the kids safely could play in the sand and water. The service was good and friendly both in the reception and at the restaurant. I dident have time (with two small kids) to enjoy the massage and the spa, but maybe another time. For me the beds was a little to hard. Thanks for a wonderful vacation. One thing that was a little irritating was when we where checking out - they asked about a little wooden thing that missed from the bathroom - for the toiletpaper holder. We hadent seen it, and asked if they wanted money for it., and I was stanading there with open wallet with the taxi waiting. She could not answear, and I said I need a answear now!....for we shall reach the ferry for reaching our bus... She could not answear - started to talk on the poune to find out. I said Miss - we have to go NOW - do you want us to pay for it, we can do that, but you have to say that now. She did not manage to answear (she did say it is not her, but they asked about the wooden thing) . I said sorry we have to go now. So we just left. We had left plenty of tips to the cleaners and to the reception, and it would cost them 5 pesos to fix it. So the last 5 minutes took it a little bit down. Gave a bad last impression, However it take not down the whole experience. It was a lovely place to live and spend our vacation. She was probably new and in need of so Read more
    Genuine Hotels.com guest review
    9 night family trip in Apr 2011
    A Traveller
    NO

    Beach Hotel na balam
    4.0 / 5
    Excellent
    "Directement sur la plus belle plage de l'ile"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Séjour idéal directement sur la plage nord qui est exceptionnelle. A noter la très grande qualité du restaurant qui sert une cuisine étonnante.
    Genuine Hotels.com guest review
    3 night family trip in Feb 2011
    Luc dH
    FR

    Beach Hotel na balam
    5.0 / 5
    Outstanding
    "Génial une petite bombe"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Cet hotel est pour moi le meilleur rapport qualité prix d'isla mujeres!!!! rien a dire GENIAL
    Genuine Hotels.com guest review
    1 night family trip in Feb 2011
    fof 13
    FR

    Beach Hotel na balam
    4.0 / 5
    Excellent
    "muy bonito. muy bonita playa"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Nov 2010
    pedro f
    MX

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

    All hotels in Isla Mujeres, Mexico
    Review written by a customer who has booked on Hotels.com.
    Is the description of this hotel not correct? Tell us

    Price Watch

    Close

    Beach Hotel na balam

    3 stars

    If this price changes for these dates: -

    • Would you also like to receive our newsletter packed with exclusive coupons, deals and travel tips?

    • By subscribing you agree that you have read, understood, and accepted the Terms and Conditions and Privacy Policy

    We are now watching this hotel on your travel dates
    ( - )

    Thank you for subscribing to the Price Watch

    Close
    • Top Destinations

      • New York hotel
      • Las Vegas hotel
      • Chicago hotel
      • San Francisco hotel
      • Washington hotel
      • Boston hotel
      • San Diego hotel
      • Orlando hotel
      • London hotel
      • New Orleans hotel
      • Los Angeles hotel
      • San Antonio hotel
      • Paris hotel
      • Seattle hotel
      • Atlanta hotel
      • Philadelphia hotel
      • Austin hotel
      • Atlantic City hotel
      • Rome hotel
      • Myrtle Beach hotel
      • Dallas hotel
      • Houston hotel
      • Denver hotel
      • Miami hotel
    • Change language

      • Ελληνικά
      • Italiano
      • Français
      • Українська
      • 한국어
      • Deutsch
      • Русский
      • Bahasa indonesia
      • Latviešu
      • Íslensku
      • Türkçe
      • Polski
      • English
      • Español
      • עברית
      • Português
      • Dansk
      • العربية
      • Svenska
      • Česky
      • Slovenčina
      • Magyar
      • 简体中文
      • Suomi
      • Lietuvių
      • Eesti
      • 日本語
      • Bahasa melayu
      • Hrvatski
      • Nederlands
      • Norsk
      • Tiếng việt
      • ภาษาไทย
     
     
     
     
     
     

    ABOUT SSL CERTIFICATES

    Explore Expedia further

    • Top 50 Cities
    • All countries
    • All hotels
    • Hotels
    • Travel Guides
    • Travel blog
    • About Us
    • Contact Us
    • Jobs
    • FAQs
    • Privacy Policy
    • Cookie Policy
    • About our ads
    • Site Feedback
    • Site Index
    • Terms & Conditions

    For Suppliers, Affiliates and the Media

    • Add Hotel
    • Affiliate with us
    • Private Label
    • Promote with Us
    • Travel Agents
    • Press Office
    © 2002-2013 Hotels.com L.P. All rights reserved.
    Hotels.com, Hotels.com logo, Smart character, Welcome Rewards™, and 'Smart. So Smart.' are trademarks and/or service marks of Hotels.com L.P.

    Enter stay dates for availability (Enter your travel dates)

    mm/dd/yy
    mm/dd/yy
    Adults Children
    age 18+ 0-17

    Close
    none
    Close
    none
    Close
    none