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Location.
This beachfront Akumal resort is 2.4 kilometers from Akumal Beach and 3.7 kilometers from Half Moon Bay.
Property Features.
At this all-inclusive property meals and beverages at on-site restaurants and bars, taxes, and gratuities are included in room rates. Recreational activities and entertainment may also be included. There may be charges for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Oasis Tulum - All Inclusive has 2 outdoor swimming pools. Other recreational facilities include tennis courts, a health club, and a fitness facility. The onsite spa at this 3-star property offers massage and treatment rooms, facial treatments, body treatments, and beauty services. Oasis Tulum has a restaurant, a bar/lounge, and a poolside bar.
Guestrooms.
Amenities featured in guestrooms include hair dryers and minibars. Guestrooms have satellite television with premium TV channels. Rollaway beds are available on request.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Guests enjoy day facilities, including food and beverage outlets, at six partner resorts (transportation not provided).
Arrecifes - This buffet restaurant serves international cuisine for breakfast lunch, and dinner. Guests may dine indoors or outside on the terrace with ocean views.
Bahia Radizzo, Grand Category - Enjoy Brazilian cuisine for lunch and dinner. Reservations are required.
Terraza Careyes, Grand Category - À la carte international cuisine is served for dinner. This restaurant caters to an older audience and does not allow children under 12 years of age. Reservations are required.
Dos Lunas - À la carte Italian cuisine is prepared with Caribbean accents. Breakfast, lunch, and dinner are served. Reservations are required for dinner.
Akeru Asian Lounge - Seafood is served with an Asian-fusion style. Reservations are required.
Sarape - Mexican and grilled specialties are served rodizio style for breakfast, lunch, and dinner. Reservations are required for dinner.
Nori Sushi Bar - Enjoy sushi and daily lunch service from a beachside location.
Happy Chicken - International cuisine is served for lunch.
Terraza Arrecifes - Snacks and sandwiches are served noon to evening.
This resort has many bars, including swim-up bars, health bars, and a clubhouse bar.
Daytime activities include various lessons, such as cooking, cocktail, and dance; live nightly entertainment features two Vegas-style shows.
The hotel provides complimentary nonmotorized water sports and equipment, including snorkeling, surfing, and kayaking. Tennis, soccer, and beach and pool volleyball are other popular activities. An introductory scuba-diving lesson is offered in a pool. Night tennis carries a surcharge. A pitch and putt course is located at the entrance to the resort (surcharges for clubs and balls). Additional activities, including PADI scuba-diving certification and deep-sea fishing, are available through the on-site dive center and nearby marina and incur a surcharge.
Golfers can arrange tee times for the 18-hole course at Playacar Golf Club, 35 km (22 mi) away. Guests can also enjoy horseback riding within eight km (five mi).
The recreational activities listed below are available either on-site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Snorkeling and diving are popular in the small resort town of Akumal, and at Kantenah beach to the north, where the coastline runs parallel to a protected coral reef. In the summer months, sea turtles crawl onto the white-sand beaches by moonlight to lay their eggs. Yal-Ku Lagoon, once a trading route for the ancient Maya, is a bird watcher’s paradise, and can be explored by foot or kayak.
see all hotels in Akumal"Terrible place with no customer service"
The customer service was horrible - we were supposed to have drinks in our fridge (who did not work by the way) and never got them, even after calling the service desk every time their answer was in 30 minutes; and we never got anything delivered; food was ok, not great; rooms were horrible and needed desperately update - our shower was leaking and […] never got fixed after 3 times we call and got the same answer - in 30 minutes; we did not have pressure in the bathroom sink the first 2 days, but luckily after i filed a complaint with the concierge it did get fixed; i can write a lot more , but please take my advice and go to other resorts - it is worth spending the extra couple hundred bucks :) Read moreGenuine Expedia guest review
"worst experience ever, would never go back"
the first room that we were given, had a broken lock on the back door and the air did not work. The second room had no working air either. The third room was not much better and we decided to give up and stay in that one. However, the water shut off in the middle of a shower and the water was out in the whole complex for several hours. Then the electricity […] went out and was in and out all day. The room was never cleaned until after 6pm. On to the food and drink, You could not order drinks or soda until after 10 am and half of the restaurants were always closed. In order to get into one, you had to go at 630pm when it opened and either be one of the first in line or eat at the second seating, if available, at 830. BTW, the food was horrible. The beach was good but there was no wait staff to get drinks and you had to walk all the way down the beach to the only bar outside. Read moreGenuine Expedia guest review
"Not impressed."
This was our first time to Mexico, and this was not the best Hotel to stay in. Its an old place, one of the rooms didnt have hot water. The food was not good at all. The dinner sitting method they have doesnt work at all. I wont go back to this hotel at all and wouldnt recommend it.Genuine Expedia guest review
"BE LIVE OR BE DEAD!"
Terrible hotel and I travel all over the world. Both my friend and her daughter got food poisoning there.Requested roll a way bed upon reservation. Also called them from Lad Vegas to confirm. No roll a way bed. Took two days. Air conditioning broke.Would only givee us two keys to room. There were three of us. Not enough towels. Very isolated hotel. […] Nothing closeie; restaurants, shopping. Snorkeling not possible. Surf much too rough. Red flag.Drinks very watered down.Cheap liquor. I don't drink.My friends daughter fell on wet tile stairs. No apology,comp no nnothing...Doctor was called. This hotel should not even be a ONE STAR Read moreGenuine Hotels.com guest review
"Worst of the Worst - change your trip"
This hotel was the worst experience we have ever had. From the moment we arrived we knew this was going to be a bad trip. Long check in lines, very slow at the receptionist. We arrived on day 1 and left to go to another hotel on day 1. The room we we were given was the "upgraded" ocean view and it smelled like mold, it was filthy and the balcony look […] unsafe to stand on. We heard other complaints at the front desk similar to ours and the response from the staff was "if you dont like it, you can always leave and go back home". We were amazed they would treat the customers like that. The hotel has a 3.5 star rating... LOL.. we give it a 2 star at best. If your looking for a cheap trip and dont mind living in the filth and eating food that is kept warm by the sun while being covered by flies then this is the place for you. The pictures online are deceiving as that is not what you will see. Book elsewhere... we even met a staff member who had told us as we were leaving that we made a good choice as he has worked in the hotel business for years and moves around so he has seen a lot of the resort. He told us that the Be Live Grand Riviera Maya is by far the worst one he has ever worked at and his last day was in a few days and he was so excited to be moving. We ended up checking into another hotel and had a great time in Cancun Mexico. Read moreGenuine Expedia guest review
"Stay here only if you can get a trip for free"
This place is horrible. The beach is beautiful, but this hotel has serious management issues. If all you want is a nice beach and good weather and you get a very good deal on this place, you might not be terribly disappointed with Be Live. But expect terrible service, long check-in line (we spent 6 hours checking in and met other guests with worse stories), […] food that is of a quality similar to frozen meals, and very weak drinks. The food and drinks were most disappointing to us and we ended up eating outside of the resort quite a bit. The room had no running water several times a day and we a toliet that overflowed twice. I regret not spending a little bit more for a nicer hotel and would not stay here again. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"This hotel is a total disappointment."
- The hotel room was run down. I think the building is at least 50 years old (at least the one we stayed at). We upgraded the room to oceanview but it was nothing spectacular. There was a foul smell in the room upon check-in and all the appliances in the room were old and broken. The telephone in my dad's room was broken and there was no remote TV control. […] We had stayed at Oasis Viva Beach in Cancun before and it was at least 10 times better than this Oasis or now they call is Be Live in Maya Riveira. If you can spend a few hundred dollars more, defintely stay at other ones and please do not stay at this hotel. The goods : Food was ok and they have free kayaks. Read moreGenuine Expedia guest review
"This hotel is a total disappointment."
- The hotel room was run down. I think the building is at least 50 years old (at least the one we stayed at). We upgraded the room to oceanview but it was nothing spectacular. There was a foul smell in the room upon check-in and all the appliances in the room were old and broken. The telephone in my dad's room was broken and there was no remote TV control. […] We had stayed at Oasis Viva Beach in Cancun before and it was at least 10 times better than this Oasis or now they call is Be Live in Maya Riveira. If you can spend a few hundred dollars more, defintely stay at other ones and please do not stay at this hotel. The goods : Food was ok and they have free kayaks. Read moreGenuine Expedia guest review
"Fuyez"
Catastrophique. Nous avons été logés dans une partie de l'hôtel en travaux. Résultat: du boucan dès 7h du matin (engins de bâtiment) et la chambre inondée à chaque averse. Aucune réaction de la part d'une direction dépassée ou indifférente. Séjour interrompu au bout de trois jours. Lamentable.Genuine Expedia guest review
"Hotel be live riviera maya te quejas te va peor"
Pedí cambio de habitación por que esta lejos de todas las instalaciones (casa club), y me dijeron q no tenían q mañana, que marcara 0 para que fueran por mi, marque muchas veces y nadie fue por mi y mi niña de 9 años, así estaba mi reserva, a las 8 pm me tuve que ir sola caminando 5 minutos total obscuridad y solo hasta el loby por que nadie fue por […] mi, mi cambio fue a una habitación sobre las bodegas de maquinarias del hotel, se imaginaran el ruidal me queje y me dijo el gerente de relaciones publicas que todo estaba bien, que el venia del D.F. y que ahí estaba mas ruidoso que ahí y no pasaba nada. se imaginaran. el peor hotel, sin actividades para huéspedes fatal Read moreGenuine Hotels.com guest review
"Jamas regresaría a ese Hotel y no lo recomendaría."
Dese la llegada mala atención en la recepción, los empleados muy desordenados y sin conocumiento de sus deberes y servicios para con los clientes. La habitacion con mucho polvo y tuallas viejas y mal-olientes, no funcionaba el aire acondicionado,solicitamos tre4s veces el servicio a la recepción y nunca fue atendido, solicite cambio de habitación y […] no se nos atendio, en esta zona de Quintana Roo, sin el aire acondicionado no se puede dormir y mucho menos descansar. los alimentos son de segunda y se tiene uno que sujetar a los horareios que esten preestablecidos no le dan pocibilidades satisfacer sus necesidades. Read moreGenuine Expedia guest review
"En verdad existe la discriminación."
Apreciable Hoteles.com para empezar por el simple hecho de ser mexicanas nos enviaron hasta lo que ellos llama la casa club que se encuntra lejos de todo, reservamos con vista al jardin y lo unico que veimos eran tejas del techo, el aire acondicionado no funciono hasta la ultima noche, en los restaurantes de especialidades el servicio fue verdaderamente […] malo.......el buffete del hotel para todos chispas pero por ratos no daban ganas de comer......los botones groseros........lo unico rescatable del servicio es la limpieza a la habitación, las albercas y la playa de resto todo muy malo.....lastima asi hechan abajo todo el trabajo que hacen por sacar al mundo el caribe mexicano. saludos Read moreGenuine Hotels.com guest review
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