Book online or call:
800-246-8357This call is free. 24 hours a day; 7 days a week.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Reservations are not required at any restaurants; dress is casual (wet clothes are not allowed). Guests are also allowed to dine without charge at all restaurants at the adjacent resort, Gran Caribe Real.
Tapas & Pinxos - Serves Spanish tapas from northern Spain and the Basque region. Open for lunch and dinner; located in same building as Maria Marie.
Chef's Plate - International haute cuisine with new five-course menu created each day; the leisurely pace of the meal allows time for guests to discuss dishes with the chef and wine with the sommelier. Dinner only.
Royal Coffee House - Serves espressos, cappuccinos, teas, light sandwiches, and pastries. White and dark chocolate fountains. Sugar-free choices available. Open from early morning to late night.
24-hour Lounge - Features Ping-Pong and billiards tables, plasma TVs, appetizers, snacks, and a variety of alcoholic and non-alcoholic beverages.
Lobby Bar - Overlooks the infinity pool and sea, with live music nightly. Features hanging bed lounges and upholstered and leather seating. Hosts the Tequileria and Cigar Bar with Mexican tequilas and hand-rolled and imported cigars; the Wine Corner Bar where wine-tasting is held; and Royal Martini Bar.
Tradewinds - Swim-up bar with both in-pool seating and a platform with swings to sit on while cooling off.
Room service - Available 24 hours; items are delivered to and picked up from the suite's private box next to the guestroom door.
The resort provides daily entertainment, which incluces games, actitivies, live music in the lobby bar, and live shows with music and dancing. Once a week a professional tequila and wine sommelier and bartender leads tequila, wine, martini, and coffee tasting sessions.
A freeform pool winds the length of the property, offering in-water and deck chaise lounges with cushions and adjustable shades. White-curtained cabanas with space for two line the beach and both a beach butler and pool butler are available with books, magazines, drinks, suntan lotion, and towels. Introductory scuba lessons, snorkeling equipment, and boogie boards are provided.
While spa products, treatments, and services incur surcharges, all guests are free to use the men's and women's indoor spa tubs, plunge pools, saunas, steam rooms, showers, and locker rooms without charge. One outdoor spa tub looks out over the sea and four additional spa tubs are in a quiet area lined with pots of bougainvillea.
A fitness center includes an array of strength-training and cardio equipment, along with free weights; towels and water are stocked at each machine. Classes in Pilates, yoga, and spinning are offered. A rooftop tennis court allows both day and night play. Billiards and ping-pong tables are found in the 24-hour lounge. The resort also allows guests the use of bicycles.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
On-line check-in is available 48 hours prior to arrival. Junior Suite Ocean View and upper categories can also assign their own suite. Contact information is provided on the confirmation email received after booking via this Web site.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The Cancun Hotel Zone rests on a slit of land bound by a lagoon and the turquoise waters of the Caribbean Sea. Sunseekers crowd the white-sand beaches. At night, the action moves to the restaurants, clubs, and bars that line Boulevard Kukulcán, the area’s main artery. This road passes by the El Rey ruins, believed to be a king’s tomb.
see all hotels in CancunThis guest did not leave a comment.Genuine Hotels.com guest review
"Royal Trip"
The resort was amazing and had everything that you would want to do for a brief stay. The only negative was them trying to push a time share on you, but that was only for a bout 30 minutes.Genuine Hotels.com guest review
"The Royal at Cancun"
Check in process was like torture. Room booked not available, wife and I had to sleep in a double. Switched to different room next night with king bed. AC didn't work. Uncomfortable temp to sleep. Restaurants and food top notch.Genuine Hotels.com guest review
"My stay at The Royal in Cancun"
Well the name describes it all and they sure do the royal treatment. Hotel wonderful customer service,food,drinks and servce is exceptional will definitely recomend it and can't wait to go back.Genuine Hotels.com guest review
"nicest place we've been"
this is what all inclusive should be. russell crowe was thereGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Romantic Honeymoon"
Service was second to none. Everything was perfect I could not fault one thing its beautiful and the staff are so helpful.Genuine Hotels.com guest review
"Beautiful"
We loved our stay at The Royal in Cancun. The room and decor was gorgeous, not to mention the breath-taking view from your room. We would most definitely stay again, however.... be careful when you select your room, even if your request a king, they can put you in a room with two kings or two queens instead. Not ideal if you want a romantic gettawa […] y. Read moreGenuine Hotels.com guest review
"perfeito!"
otima!Genuine Hotels.com guest review
"新婚旅行で滞在しました。"
2013年3月に新婚旅行で滞在しました。結論からですが、素晴らしいホテルでした。ハワイとモルディブを足して2で割ったような感じです。何よりオールインクルーシブがとてもいいです。僕はお酒をたくさん飲みますが、昼はビーチやプールで、ランチもディナーも深夜も、常にお酒を片手に楽しむことができます。食事も十分に満足できます。好きなものを好きなだけ財布を気にせずに食べることができます。6泊滞在して、帰りたくなくなりましたが(笑)、ホテルライフだけでも十分に楽しめるでしょう。スパも一度は利用されることをお勧めします。立地もカンクンの真ん中あたりという感じで、とても便利です。Genuine Hotels.com guest review
お部屋のジャグジーにお湯をはると、水質のせいか?汚れなのか?茶色い泡が溜まり、バスタブのふちも茶色くなって気持ちが悪かったです。 それ以外は清潔で綺麗なホテルでした! ホテル内の高めのレストランは、ドレスコードあり。 短パン&ビーサンはNGです。 GパンはO.Kとか。 外人さん達はかなり派手めでした。 美味しいと思ったのはサーモンとフレッシュオレンジジュース。 フレッシュオレンジジュースは朝食時しか飲めないのが残念。 24時間利用可能のルームサービスも便利! 親切な日本人コンシェルジュもいらっしゃいます。 ジャグジーさえ直っていればまたここで良いかも(^_^)Genuine Hotels.com guest review
"MARAVILHOSO....."
Recomendo a todos a estadia neste belissimo hotel....pessoas altamente treinadas para bem atender.....e muita segurança nos arredores.....Tudo perfeito.Genuine Hotels.com guest review
"いいホテルです"
ロイヤルジュニアスイートオーシャンフロントに宿泊。 全体的に良いです。 レストランは基本どこも美味しいですが、ASIANAの刺身は微妙です。(まぁ、日本食は日本で食べましょうね。) また、シェフズプレートは10月の閑散期といわれる時期に行きましたが、満員でキャンセル待ち状態でした、運よくキャンセルが出て食べることが出来ましたが、そのときに出た料理はイマイチでした。曜日によって異なるので運や好みもあるのかもしれません。 また、シェフズプレートでは他の人達と席を並べてご飯を食べますので、コミュニケーションを取ったりすることが苦手な人は向かないと思います。 我々はアメリカ人の女性二人と一緒だった程度でしたので程よい感じの会話で食事できましたが、日本人2人に回り10人の他国の方に囲まれたら、結構大 […] 変かもしれません。 部屋の広さ、眺め、設備、アメニティなどは大変満足できました。 ただ、アクティビティに関しては若干問題あり。 これはホテルの根本的な問題ではないのですが、ホテルが契約している「アクアなんちゃら」とかいう会社が問題。 このホテルのオールインクルージブにはシュノーケリングセットが貸し出しできることになっているはずですが、実際にはありません。正確には多くの人数に貸し出しできるほど、この会社はセットを持ってないです。5人分くらいかな? しかも、貸し出しの仕方が悪く、よく貸りパクされているようで、我々が行ったときには「返さない人が多いからもう貸さないことにした」とか訳の分からないことを言い出す始末。 「そんなんうちらの知ったこっちゃねぇ。」といい無理やり借りていきましたが、腹立たしい思いをしました。 ちゃんと契約をしておけば問題ないことだと思いますが、この辺はちょっと甘いですね。 それ以外はいい人おおいし、楽しかったです。 ちなみにタックスバックは空港でやろうと思わないで下さい。空港は朝6時から開きますが、時間通りにはあきません。ウチラは出発直前の7時くらいまで待ちましたが開きませんでした。メキシカンタイムです。 ラ・イスラでも夜7時くらいまで出来るらしいので、事前にそちらでやっておくことをお勧めします。 このホテルはいいホテルです。また行きたいと思いました。 Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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