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The Royal in Cancun All Inclusive Spa & Resort stands amid Cancun, Mexico's hotel zone. The luxury resort rises along a powdery white-sand beach near Cancun's championship golf courses, Plaza La Isla and Plaza Kukulcan shopping malls, restaurants and clubs.
This adults-only property offers a vast selection of colorful restaurants and bars that cater to international tastes. Among the dining options is Pelicanos, where Caribbean and Mexican seafood specialties are accompanied by ocean views. Basque-inspired tapas delicacies are prepared at Tapas & Pinxos, and more than 30 authentic tequilas are offered with hand-rolled cigars at the Tequila Corner and Cigar Club. A business center provides office support, and multi-function rooms accommodate up to 600 people. Wireless Internet access is available throughout the hotel. Land-based recreational amenities include a media library, volleyball, tennis, billiards and ping pong. Complimentary bicycles are also available on-site. Water-sport activities feature snorkeling, boogie boards and in-pool diving lessons. The Life Fitness Center offers professional instruction with yoga and aerobic sessions, and workout equipment. Sunbeds, lounges and beach cabanas line the private beach, and beach butlers address guests' requests. An infinity pool includes two spa tubs. The eco-holistic SPAsul offers a traditional Temazcal herbal steam hut, massage cabins that overlook the sea, saunas and Polish waterfalls. Romantic "moonshine massages" may be scheduled and a wedding chapel is located on site. The resort provides daily entertainment, which incluces games, actitivies, live music in the lobby bar, and live shows with music and dancing. Once a week a professional tequila and wine sommelier and bartender leads tequila, wine, martini, and coffee tasting sessions.
This eight-story resort offers 285 elegant suites, with beach or pool views, distinguished with mahogany furniture handcrafted by local artists. Most accommodations provide furnished balconies or patios and include private hammocks. Select accommodations feature kitchenettes, steam showers, one-hour Mini Cooper rentals, Royal Beach Cabanas and gourmet Nespresso coffee systems. Every suite includes the Royal Bed, entrance foyers, comfortable armchairs and beds have pillowtop mattresses, duvets, pillow menu and there are white partial curtains and headboard lamps. Modern bathrooms have bathrobes/slippers, complimentary toiletries, twin showers, dual sinks and two-person, jetted tubs. Wireless Internet access is complimentary and there is online check in 48 hours prior to arrival. Royal butler service with luggage unpacking and ironing of two pieces of clothing and shoe shine are available as are housekeeping and turndown service with aromatherapy. Connecting suites with two double beds in each are available; smoking and nonsmoking rooms are available.
High-speed Internet access (wired) is available in the business center for USD 1 for 10 minutes (rates may vary)
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SPAzul also features a spectacular hydro facility equipped with whirlpools, cold plunge pools, outdoor and rain showers, steam and dry sauna, and a temazcal steam hut. Men and women have separate areas with individual lockers; robe and sandals are provided. Fruit and beverages are supplied in the relaxation area.
High-speed Internet access (wired) is available in the business center for USD 1 for 10 minutes (rates may vary)
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
The Cancun Hotel Zone rests on a slit of land bound by a lagoon and the turquoise waters of the Caribbean Sea. Sunseekers crowd the white-sand beaches. At night, the action moves to the restaurants, clubs, and bars that line Boulevard Kukulcán, the area’s main artery. This road passes by the El Rey ruins, believed to be a king’s tomb.see all hotels in Cancun
A Paradise Vacation, the staff was Wonderful and very helpful in every way....definitely would go back to this resort!Genuine Hotels.com guest review
This is our fourth time to this resort and was as awesome this time as the other three!!!Genuine Expedia guest review
"Outstanding resort with great service"
The resort was beyond our expectations. The staff were friendly, courteous, and helpful and wouod go out of their way to ensure we had everything we could have possibly needed. The rooms were spectacular with amazing views and were cleaned twice daily, along with the minibar and snacks being refilled. The restaurants, pools, and beach were immaculate […] and well maintained with servers never far off. We woukd recommend this resort fully and look forward to returning soon. Read moreGenuine Expedia guest review
"had great time,great staff."
we had the best time ever in Cancun, made possible by a staff very well trained, excellent food, drinks,and overall service, excellent entreteinment daily, and special events.Came back happy and we will go back to same hotel next year.Genuine Expedia guest review
Excellent stay. Good rooms. Good food. Good staff.Genuine Hotels.com guest review
Stayed there for one week august 17-24 the weather was perfect the staff was perfect everything was perfect! The staff is really friendly and goes out of there way to try and help you out. I did not get any presentation for timeshares or even offered one but it was a really great hotel with lots to do and lots of places to eat! Best restaurant by far […] asiana. Read moreGenuine Expedia guest review
Hotel staff was outstanding. Rooms were quiet, comfortable, and clean.Genuine Expedia guest review
This hotel was great. Food, drinks, rooms, gym, facilities , etc, they are all great. I plan on going back there in one or two yrs!Genuine Expedia guest review
The Royal Cancun made for an incredible vacation! My fiance and I recently vacationed here for a long weekend and could not have had a better experience. The hotel staff was incredibly accommodating/friendly and always a step ahead of the game. There was never any waiting or having to ask for anything as they were always on top of things. The rooms […] were beautiful and very comfortable. The resort itself was the nicest and prettiest that we saw on the island and we could not have been more pleased. It was quiet as it is an adults only hotel which was nice for a change, especially when looking for a romantic getaway. There was a great variety in restaurant options and everything was delicious! After dinner each night there was live entertainment which we really enjoyed. We especially loved the fact that our stay was all-inclusive. This made everything so easy as we never had to worry about carrying money around. Everything was already provided and if we happened to choose something that was not part of the all-inclusive package, the staff was sure to let us know and we did not have to worry about it until checkout. We will definitely be making the Royal an annual vacation and would recommend this resort to anyone! Read moreGenuine Expedia guest review
"Great Place To Stay"
Loved this place! Excellent service and food, Loved Perla who works in Spa, Rafael was fantastic as was Moses. Thanks, we will be returning!Genuine Expedia guest review
My husband and I stayed at The Royal in Cancun on our honeymoon and can't say enough great things about our wonderful experience. He rated it an 11 out of 10 :) The hotel staff was extremely helpful and friendly. The room was beautiful. The view of the white beach and blue water was incredible. The food was wonderful. We ate at Asiana, Pelicanos, and […] Marie Marie and found the food and service to be outstanding. We at most often at Spice because of their flexible hours and variety of good food. We especially looked forward to being greeted by Gerardo each morning at Spice. His humor and friendly smile made our dining experience even better. We loved the entire experience and hope to return for our anniversary! Read moreGenuine Expedia guest review
"Amazing resort on the beach!"
Beautiful resort on the beach. The rooms and all other common areas were kept immaculate. The food was fabulous! This adult only, all inclusive resort is worth checking out!Genuine Expedia guest review
love it love it love it love it love it love it love it never want to leave and always planning our next visitGenuine Expedia guest review
"Loved the Royal in Cancun!!"
My boyfriend and I stayed at the Royal in Playa last year and it was wonderful too!! I believe the beach area in Cancun is better though! It was beautiful!! And I like how it's closer to the airport as well. The staff was friendly, the rooms were clean and comfy. I don't really have anything bad to say about it. I do feel like the food was better in […] Playa, and you could enjoy local flavor there as well within close walking distance!. We will definitely be going back! Now we just have to decide which one?? Read moreGenuine Expedia guest review
The hotel n the hotel staff treated you n pamper you n were always doing what they could so you would be comfortableGenuine Expedia guest review
From the moment we arrived the staff welcomed us with champagne, water,beer or whatever we wanted and a cold wet towel. Our room was fantastic and always clean. At check in we filled out a questionnaire as to preferences on pillows,aromatherapy scents etc. by the time we got to our room everything was already there, now that is service. The food was […] fantastic we tried a new restaurant every day. The waiters were great, I wish we had this kind of service in the States. We never had to do anything they opened doors for us, pulled out chairs, never had to wait for anything. The view from every room had an ocean view because the entire hotel faced the ocean. There was plenty of seating around the pool and by the ocean and the staff kept everything clean at all times. The hotel had entertainment every night and heck for free the entertainment was great. They also had many activities throughout the day to keep you entertained. They had Best Day travel on site where you could buy all your excursions for sightseeing as well as your shuttle to and from the airport. If I had to complain about anything it would be that there was no air conditioning in the common areas and coming from Colorado we were not use to the heat. After a few days there we were starting to get use to it and we the great service we didn't mind. I will recommend The Royal in Cancun to everyone who wants a great experience in Cancun! Read moreGenuine Expedia guest review
"Would go again"
I have always said I would never stay at the same hotel twice in Cancun. I plan on going back to the Royal. This place was amazing! I do not have one complaint. Everything was perfect...the room, food, beach, and staff. I can't believe people have negative reviews.Genuine Expedia guest review
The Hotel & staff are top notch. The rooms are beautiful. All the rooms are ocean view. The shower is to die for. 6 shower heads & steam.Genuine Expedia guest review
"Most amazing place and resort I have ever been"
The Staff was amazing and always willing to do anything to make it better. The food was delicious at all times. Very welcoming and beautiful resortGenuine Expedia guest review
"Great Hotel and location - Exceeded Expectations !"
From the point of Check-in to Check-out the experience at this hotel was outstanding. Staff was helpful/friendly/accommodating. Room was very comfortable. Beach has some of the best sand and water I have experienced. Restaurants were Very good. I have no complaints at all and will return !Genuine Expedia guest review
"Nice hotel, excellent service"
Spent 5 nights at the royal. Food is awesome!! Service was excellent. Like everyone else I booked a King through Expedia and they told me I could only have a double room, but upgrade for 10 bucks a night to the 7th floor. My wife didn't want me to start our vacation by arguing so I coughed up the 50 for the week. Well worth it in my opinion. Pool cabanas […] were great, but first come first serve. Hotel is very nice but needs a bit of touching up, which they were trying to do while we were there. The painting and plastering was not too obtrusive. I will be going back! Read moreGenuine Expedia guest review
"Few steps away from the beach.. Very accommodating"
Excellent vacation for me and my family... Great food and drinks Only regrets is third party connection for land tour " cancun passion" by expedia best day tried To pass around free personalized Mayan calendar form w/ no amount but will charge you w/ arm And legs after... Everything else is awesome!Genuine Expedia guest review
"Spectacular Cancun Vacation at The Royal in Cancun"
This was my first to Cancun. I took my niece on a trip to celebrate her completion of a graduate program and she wanted white sand and blue water. The beauty of the water, sand and beach was simply breathtaking; we had a wonderful time and would recommend this hotel to all of our friends and family. We are planning a return trip next year! We had a […] Royal Junior Suite Oceanfront. I was able to use the online check-in and select our room. We had room 640, which was a very quiet room (on the left side of the hotel, as you look at it from the beach -opposite end from Pelicano's.) When we arrived, we were a bit early for check in but we enjoyed our first meal at Pelicano's and then got to our room and got a few hours of sun and water on our first day. Housekeeping was great; we had new towels both morning and night. Although I had anticipated problems in getting desired chairs on the beach, we had no trouble. I think most guests want the chairs by the pool but we always had a covered 'cabana' with two chairs for the beach. Guadalupe and Frank were tremendous Beach Butlers. I tipped them $5 at the beginning of the day and they just kept visiting us to make sure we had everything we needed. We greatly enjoyed all of the food at Pelicano's and the breakfast buffet at Spice. We did eat at Asiana once, which was delicious, buy my niece preferred Pelicano's and Spice. We did arrange parasailing via Best Day, which required a bus trip to Playa Tortuga but it was a lot of fun Read moreGenuine Expedia guest review
"Excellent Adults only resort, clean and luxurious"
Awesome Resort. Will return. Excellent service. Clean rooms and very comfortable.Genuine Expedia guest review
"Awesome time and great service."
This place was a great time. The service was impeccable. Has a great relaxed feel and a fun pool scene. Our only issue was the long check-in process (45 mins). Also, our credit card number got stolen after a hard copy of our card was made to keep on file for room charges. We were able to resolve the issue and the staff was very apologetic. We spent […] 5 days of our 10-day honeymoon here and had an amazing time. Definitely recommend staying here and would stay again ourselves! Read moreGenuine Expedia guest review
"Best Resort Ever!!!!!!!"
Clean, Best Staff in Cancun, Friendly, High End Resort, Great food, Great Beach. Nothing bad to say.Genuine Expedia guest review
"Awesome hotel right on the beach"
First time in Cancun and we were celebrating our 25th wedding anniversary. We had a beautiful room with an awesome view of the ocean. The view of the lagoon out the backside of the hotel was great too. The room had everything we could ask for - a large shower with two shower heads and multiple body jets, a second vanity, a two person jacuzzi overlooking […] the ocean, a balcony with a hammock and more pillows on the bed than we could sleep with. The fridge was stocked daily with alcohol, water, juice, pop, snacks, etc. The pool was huge with a swim up bar and waterfall. There were multiple restaurants to choose from. Best of all, no kids!!! The beautiful beach was combed each morning and there were always plenty of towels and enough chairs and beds no matter the time of day. There was a show each night in the lobby and although it wasn't the quality you'd get on a cruise, it was free and we always had a good seat. Did I mention, no kids!!! We're already planning on going back and you can bet we'll be staying at The Royal in Cancun. Read moreGenuine Expedia guest review
"3rd year back and planning next year's trip"
This hotel is absolute top notch! This was our third year and we are planning next year's trip now. We love the facility, service, and restaurants! They definitely treat you like royalty!Genuine Expedia guest review
"Beach front resort. All rooms face the beach."
Everything, room, food, service in the hotel and on the beach is high quality. Staff is very friendly and very accommodating. The resort is adults only. I found they cater to a younger clientele than on a past visit, 20s and 30s age group. We did choose a good week to vacation. Only on our last day on the beach was it a little too loud for just reading […] and relaxing. The only drawback was that I booked the room with a king size bed through a vacation website and when we arrived at the resort we were told they did not guarantee bed size and we ended up in a room with 2 double beds. Read moreGenuine Expedia guest review
"Best Vacation Ever!"
Even though we had rain for the first half of our 6 days trip, we had the best time. It was due to the awesome service and delicious food. We even bought a vacation package, so that we could come back again to the Royal and try other Real Resorts. We got a free room upgrade for the first night and loved the space and 2 person jacuzzi so much that my […] husband and I decided to upgrade to the Royal Junior Corner Suite. The shows at the hotel was fantastic. The beach was secluded because the resort was only open to adults. We felt like we were the only two on the beach during some times. Read moreGenuine Expedia guest review
"Great stay, primo hotel!"
This was our first trip to the Royal. Upon arrival we were heavily encouraged to upgrade our room to a swim out suite. After a bit of negotiation, we did upgrade to one of these rooms on the main floor. It was a beautiful room, and almost all of the hotel amenities were included with that upgrade. We would have been happy with the normal suite that […] we paid for though. As stated below, be on guard for high pressure sales tactics to buy a time share. It is really poor to have to ward this nonsense off on your vacation. Just be aware of this, it will come disguised as a "customer service" representative who you are immediately hooked up with right after arrival, and after 2 glasses of champagne. Time shares are not a good deal in my opinion, I'd much rather just book on my own. Overall a fantastic stay. We did have a tropical storm that lasted 5 days, so lots of rain and wind. This was just the luck of the draw with the weather. The food and drink were excellent and in very plentiful supply. Unless you are incredibly disciplined, you will gain weight, just work if off when you get home. The Mexico soccer draft was happening in the hotel during our week stay. This was not good as they basically took over the whole place, there were hundreds of media everywhere all the time. They were very rude during the dance performances in the evenings. We will avoid them like the plague when we come again. Always the first week of June, not sure if they always stay there. Read moreGenuine Expedia guest review
"Great hotel for adults"
Great hotel. Service is the best...felt like a queen the entire time. Excellent selection of food choices and amenities. Great place for adults.Genuine Expedia guest review
"A great birthday present"
We enjoyed our stay. Be careful to bring proper attire for the dress code for the evening meals. You do have to get up early to resevre the best location around the pool or on the beach. We would stay again.Genuine Expedia guest review
"Great for honeymoon!"
The staff was very welcoming. They attended to our needs. They went above and beyond what we expected. Overall the resort is beautiful!Genuine Expedia guest review
The hotel did NOT have a room available in the category we requested even though our reservations were made many months ago. However, they upgraded us to a different room and provided a $100.00 resort credit. Of course we had to move the following day, but since we traveled light, that was not much of an issue.Genuine Expedia guest review
"Great couples get away"
It's a beautiful hotel. Take a collared shirt and semi dress pants for some restaurants.Genuine Expedia guest review
"Excellent All inclusive"
Great resort for a wedding. We had a party of 19, the hotel amenities accommodated nicely to everyone. Musical performances almost every night, the staff was incredible!Genuine Expedia guest review
"Very good adult hotel, quiet and clean"
I thought everything was really good, and if there was a shortcoming it would be that the drinks weren't very high quality in terms of the kind of liquor that was used. Bartenders were talented however and you can't exactly expect them to be serving grey goose vodka at an all inclusive. For the first time on a vacation I completely forgot about my responsibilities […] back home! Read moreGenuine Expedia guest review
"Great All Inclusive Adult Resort"
This is our 4th annual visit to The Royal in Cancun----obviously we just love it!! We get excited to see and visit with many of the same guests year after year. Staff: As always, the staff at The Royal goes out of their way to make us feel special! We have come to love Eloisa! Of course there is also Geraldo, Laura, Jessica, Roberto, Guadalupe, Frankie, […] Diaz, Pepe, Eduardo, Baak, Miguel, Miriam, Wendy and Lee. Plus new faces to us this year Jerry, Victor, Cupal, Zoyzoya and Ale and so many others that I know I have missed. (Forgive my misspellings) And, because of the above staff we never want for anything while we are there. (While gratuity is included, tipping is so much appreciated! I have read other reviews stating tips were expected and never in the four years have I been made to feel that way!) Restaurants: The staff go out of their way to accommodate individual food selections. Over the four years, we have seen much improvement in offering lighter salad type foods as well as fruits and yogurts. Housekeeping: Just wonderful. The only reason our room was anything less than a 5 is mattress slightly more worn and less comfortable than in years past. Read moreGenuine Expedia guest review
"Extremely nice - but just a *tad* overrated"
Room 808. Very pleased with the stay, but things that defintely could be improved. We didn't feel we received 'royal butler service' at all. called down for a few simple requests but were politely declined. Also left notes for housekeeping for specific items to be kept in the fridge that were NOT fulfilled. Pepe our beach/pool waiter was fantastic. […] Trade Winds ran out of premium alcohol a few times EARLY in the day. I know swim-up bars can turn into drunken messes as the day wears on... but to run out of Goose, Ketel One, Skyyy AND Absolut by 2PM? That's inexcusable, especially for a 5* resort. Don't see the need to book a suite, as the beach cabanas sat mostly vacant and that 'royal butler service' seemed non-existent to us. What extra service and amenities were we supposed to recieve that the standard rooms did not? We couldn't tell you the answer. Just make sure to book a HIGHER room. Views were flat-out a-may-zing. Food was good, not great. A lot of meals were bland and very 'heavy' save the Asiana fare. Sadly we could not make Chef's Plate as my newly wedded wife came down ill our last night at the resort and as a consequence, we could not make our reservations. Wifi was great in the rooms but spotty around the pool/beach. Wouldn't hurt to boost the signal out there for people who listen to Spotify or iHeart. Read moreGenuine Expedia guest review
"most wonderful and beautiful hotel"
the hotel people, and food were the best ever..... the food was great the drinks were wonderful...we meet so many cool people. it was awesome.....Genuine Expedia guest review
Firstly, i have read previous posts from late April & early May & my wife & I were worried about the people getting sick ... I've been to cancun before, the last time during hurricane gilbert & cancun was ravaged, and so was my time share ... cancun has been rebuilt ... lots of beautiful resorts ... let's start with this resort - It is the best I've […] ever stayed in (been all over caribbean & mexico, paris, belgium, amsterdam, marocco, california, canada, NY, DC, scottsdale) ... 2 beds with 12 pillows (6 each) ... that's alot ... we also got 2 more later on ... wine bottle in the room ... liquor in the bar ... spa in the room ... romantic lighting & candles ... flat screen tv with hbo & max ... large balcony on 7th floor with hammock looking over the beautiful ocean ... reading lights over bed ... bowl sinks inside & outside bathroom ... great dual shower with side jets, rain shower head & hose shower head ... beautiful tile all around ... outside romance all around ... there were 5 weddings this past week there & staff handles it excellently ... entertainment each day inside & outside the resort, night & day ... all kinds of bars & restaurants with lots of culinary pieces of art ... took lots of pictures of food before ate it ... we went to adventure snorkeling with best day travel & had a great day with drinks & lunch ... it's worth the $75 per person ... unfortunately, we had to cancel the chitzen-itza trip because my wife & i got sick ... my wife had it worse Read moreGenuine Expedia guest review
"Beautiful BeachFront All Inclusive Hotel"
Just returned from our 4th consequtive stay at The Royal in Cancun. Can't say enough good things about this hotel - it is wonderful. It is beautiful. All rooms are ocean front. The food is very good. The service is spectacular. The only negative of this hotel is the front desk/timeshare sell. Do not feel obligated to attend the Real Resorts orientation […] as to their time share. Tell them no and they will leave you alone. The staff is incredible. Eloisa, Guadalupe, Frankie and Diaz are awesome - they typically work the pool/beach area. Wendy and Miriam, the main lobby wait staff are great. Eduardo (bartender) makes awesome drinks. Gerardo makes Spice - the place would fall apart without him. Zoyzoya (Spice/Pelicanos) and Roberto (Asiana) are very good, upbeat and friendly waiters. THe pool runs the entire length of the hotel. There is a pool on one side that is the activities side (volleyball, aerobics, etc.) The other side has the swim up bar with infinity edge pool overlooking the beach. You need to get up early to get a chair at the pool. The tequilla bar on the beach is a lot of fun. The rooms are spacious and very nice. This is a very fun and relaxing hotel. The guest that stay here are friendly and most are very laid back. We have been fortunate to make some good friends there over the years. This is an all inclusive hotel, but I would encourage you to bring tip money as the staff here works very hard and they go above and beyond to make your stay special Read moreGenuine Expedia guest review
By far he best vacation...this place will spoil you....my husband and I don't want to take a chance on going anywhere else because we are afraid we would be always comparing the royal....not one complaint...exceptional service and friendlinessGenuine Expedia guest review
Everything was amazing, the grounds, rooms, food were all great. Will definitely be going back!Genuine Expedia guest review
"Great Cancun Adult All Inclusive"
The Royal Cancun is a wonderful experience! The hotel is clean and beuatiful! Very comparable to the Ritz Carlton. The food is excellent, the service is excellent as well! Even though it is all-inclusive, please be sure to tip your servers/housekeepers, etc. More than likely, you will be seeing them the rest of your stay and believe me, they will remember […] your generosity! Read moreGenuine Expedia guest review
"Awesome all inclusive!!"
This is an amazing place!!! The staff is wonderful and it is more beautiful than any pictures. The food is great and the shows were good. I went for a friends wedding and I had a delightful time. Be sure to sure to use the giant jacuzzi in the room!! Ask for a room on the 7th or 8th floor.Genuine Expedia guest review
"Amazing Hotel and Service"
Every aspect of the stay at The Royal Cancun was outstanding.Genuine Expedia guest review
"Great hotel for a child free getaway."
One of the greatest resort experiences I have ever had. Great food, good drinks, superb service and a great layout of the hotel lends itself to a nice vacation. Well worth the price..Genuine Expedia guest review
"Great adult hotel"
Staff was super, friendly and attentive. Hotel was clean, food was good. Pool and beach area kept extremely clean. Tori, entertainment rep kept everything going well.Genuine Expedia guest review
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