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All hotels in Cancun, Mexico
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1 room,  2 adults 
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Room 1:

Omni Cancun Hotel & Villas All Inclusive

21.074734, -86.776664
4 stars
Blvd. Kukulkan, L-48 KM. 16.5 M.55, Cancun, 77500 Mexico ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $499 $349
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4.4 243 5

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    Image of Omni Cancun Hotel & Villas All Inclusive, Cancun
    4.4 out of 5 Excellent (243 reviews)
    (Neighborhood average 3.9)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating

    Overview

    Location.
    Positioned between the calm blue waters of the Caribbean and Nichupte Lagoon, the Omni Cancun Hotel and Villas All Inclusive is located in Cancun, Mexico. Just one kilometer from the El Rey ruins, the resort is three kilometers from shopping and dining at Plaza Kukulcan. Located on the northeastern tip of the Yucatan Peninsula, Cancun has become one of the most popular vacation destinations in the Caribbean. This hotel is located near many of Mexico's Mayan ruins. There are many outdoor activities available, including windsurfing, parasailing and boogie boarding. The Iberostar Cancun Golf Course is one-half kilometer from the property, and there are many places to play beach volleyball. The waters near the resort are generally calm and ideal for swimming. Beach cabanas are available (surcharge), as are sun loungers/chaise lounges, and umbrellas.

    Hotel Features.
    There are nine restaurants and five bars on-site. The large, L-shaped pool features a swim-up bar and can be found on the top level of terraced sundecks that overlook the sea. A lower-level pool features waterfalls and a separate children's section with a 25-person spa tub adjacent. A 40-person spa tub is located beachside and features a swim-up bar with stools and rope swings. Poolside sun loungers/chaise lounges and towels are also available. The resort's Omni SPA features a spa boutique and offers a number of relaxing treatments including massages, body wraps, and body scrubs, as well as a spa tub and mud bath. The spa's fitness center has weights, cardiovascular machines, and steam rooms. Complimentary activities include aerobics classes, table tennis and fitness facilities. Pilates and yoga classes are also offered on site. Guests under 16 are not allowed in certain recreation facilities. Wireless Internet access is available for a fee. 7 meeting/conference spaces are located on the property. The 24-hour front desk can assist with concierge, dry cleaning and tour assistance.

    Guestrooms.
    Connecting or adjoining rooms are available. All accommodations feature furnished balconies or step-down sitting areas with large windows offering water views. Villa-style units have kitchens and all units have complimentary wireless Internet access, minibars, premium bedding with cotton sheets and sewing kits. Other amenities include in-room safes and cable television with premium and free movie channels.

    21.074734, -86.776664
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    Omni Cancun Hotel & Villas All Inclusive
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    Guest Rooms

    Change search
    Enter dates to check prices
    1 room,  2 adults 
    Adults Children
    Room 1:

    Executive Suite

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    One king bed or two double beds. Balcony with Caribbean Sea view. Sitting area with couch, two chairs. Wet bar. Two-chair dining set. Private marble bathroom with vanity/dressing area, shower/tub combination. Premium bedding with cotton sheets. Additional towels/bedding in room. 27-inch flat-screen TV with premium channels and free movie channels. CD player/radio. Direct-dial phone. Connecting/adjoining rooms available.

    Room Details

    • Air conditioning
    • Balcony
    • Bathroom phone
    • Blackout drapes/curtains
    • Cable TV service
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Connecting / adjoining rooms available
    • Cribs/infant beds available
    • Daily housekeeping
    • Dial-up Internet access (surcharge)
    • Direct-dial phone
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Flat-panel TV
    • Free movie channels
    • Garden view
    • Hair dryer
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • Lake view
    • Makeup/shaving mirror
    • Minibar
    • MP3 docking station
    • Ocean view
    • Partial ocean view
    • Phone
    • Pillow menu
    • Pool view
    • Premium bedding
    • Premium TV channels
    • Private bathroom
    • Rollaway/extra beds available
    • Sea view
    • Sewing kit
    • Shower/tub combination
    • Turndown service
    • Voice mail
    • Wake-up calls
    • Water view
    • Window opens
    • Wireless Internet access (surcharge)

    Lagoon View

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    One king bed or two double beds. Balcony or enclosed, step-down sitting area with large window providing view of Nichupté Lagoon. Two-chair dining set. Private marble bathroom with shower/tub combination. Premium bedding with cotton sheets. Additional towels/bedding in room. MP3 docking station. Flat-panel TV with premium channels and free movie channels. Wireless (high-speed) Internet access (surcharge). Direct-dial phone. Guestrooms are all non-smoking. Connecting/adjoining rooms available.

    Room Details

    • Air conditioning
    • Balcony
    • Bathroom phone
    • Blackout drapes/curtains
    • Cable TV service
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Connecting / adjoining rooms available
    • Cribs/infant beds available
    • Daily housekeeping
    • Dial-up Internet access (surcharge)
    • Direct-dial phone
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Flat-panel TV
    • Free movie channels
    • Garden view
    • Hair dryer
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • Lake view
    • Makeup/shaving mirror
    • Minibar
    • MP3 docking station
    • Ocean view
    • Partial ocean view
    • Phone
    • Pillow menu
    • Pool view
    • Premium bedding
    • Premium TV channels
    • Private bathroom
    • Rollaway/extra beds available
    • Sea view
    • Sewing kit
    • Shower/tub combination
    • Turndown service
    • Voice mail
    • Wake-up calls
    • Water view
    • Window opens
    • Wireless Internet access (surcharge)

    Ocean-view room

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    One king bed or two double beds. Balcony or enclosed, step-down sitting area with large window providing view of Caribbean Sea. Two-chair dining set. Private marble bathroom with shower/tub combination. Premium bedding with cotton sheets. Additional towels/bedding in room. Direct-dial phone. Flat-panel television with premium and free movie channels. Connecting/adjoining rooms available.

    Room Details

    • Air conditioning
    • Balcony
    • Bathroom phone
    • Blackout drapes/curtains
    • Cable TV service
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Connecting / adjoining rooms available
    • Cribs/infant beds available
    • Daily housekeeping
    • Dial-up Internet access (surcharge)
    • Direct-dial phone
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Flat-panel TV
    • Free movie channels
    • Garden view
    • Hair dryer
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • Lake view
    • Makeup/shaving mirror
    • Minibar
    • MP3 docking station
    • Ocean view
    • Partial ocean view
    • Phone
    • Pillow menu
    • Pool view
    • Premium bedding
    • Premium TV channels
    • Private bathroom
    • Rollaway/extra beds available
    • Sea view
    • Sewing kit
    • Shower/tub combination
    • Turndown service
    • Voice mail
    • Wake-up calls
    • Water view
    • Window opens
    • Wireless Internet access (surcharge)

    Villa - Sleeps 6 people

    Hotel Info: ‎1-866-539-8117‎

    See room information

    Room description

    One king bed in second-floor master bedroom. Two double beds in second-floor second bedroom. Queen bed in third-floor loft bedroom. Premium bedding with cotton sheets. Additional towels/bedding in room. Ground-floor patio, second- and third-floor balconies, all with sea/pool/garden views. Fully equipped kitchen with seating for six. Six-chair dining set in dining area. Step-down living room with couch, overstuffed chairs. Private master bathroom with twin-sink marble vanity, shower/tub. Second, third private bathrooms with stall showers. Half-bath, entry foyer on ground floor. MP3 docking station. Flat-panel TV with premium channels and free movie channels. Direct-dial phone. Wireless (high-speed) Internet access (surcharge). Guestrooms are all non-smoking. Connecting/adjoining rooms available.

    Room Details

    • Air conditioning
    • Balcony
    • Bathroom phone
    • Blackout drapes/curtains
    • Cable TV service
    • Climate control
    • Clock radio
    • Coffee/tea maker
    • Complimentary toiletries
    • Connecting / adjoining rooms available
    • Cribs/infant beds available
    • Daily housekeeping
    • Dial-up Internet access (surcharge)
    • Direct-dial phone
    • Electronic/magnetic keys
    • Extra towels/bedding in room
    • Flat-panel TV
    • Free movie channels
    • Garden view
    • Hair dryer
    • In-room childcare (surcharge)
    • In-room massage available
    • In-room safe
    • Iron/ironing board
    • Lake view
    • Makeup/shaving mirror
    • Minibar
    • MP3 docking station
    • Ocean view
    • Partial ocean view
    • Phone
    • Pillow menu
    • Pool view
    • Premium bedding
    • Premium TV channels
    • Private bathroom
    • Rollaway/extra beds available
    • Sea view
    • Sewing kit
    • Shower/tub combination
    • Turndown service
    • Voice mail
    • Wake-up calls
    • Water view
    • Window opens
    • Wireless Internet access (surcharge)

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • Pets not allowed
    • Check-in time starts at: 3 PM
    • Check-out time is: 11 AM
    • American Express
    • MasterCard
    • Visa

    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Beach/pool umbrellas
    • Garden
    • Number of buildings/towers - 1
    • Patio
    • Shopping on site
    • Smoke-free property
    • Suitable for children
    • Swimming pool - children's
    • Television in lobby
    • Umbrellas
    • See more facilities
      • 24-hour business center
      • Air-conditioned public areas
      • Ballroom(s)
      • Beach cabanas (surcharge)
      • Beach sun loungers
      • Beach towels
      • Beach umbrellas
      • Computer station
      • Conference center
      • Designated smoking areas
      • Designated smoking areas (fines apply)
      • Elevator/lift
      • Free parking nearby
      • Free self parking
      • Free valet parking
      • Free Wi-Fi
      • Gift shops or newsstand
      • Grocery/convenience store
      • Luggage storage
      • Number of bars/lounges 5
      • Number of beach bars - 2
      • Number of floors - 12
      • Number of outdoor pools - 2
      • Number of poolside bars - 2
      • Number of restaurants - 9
      • Number of spa tubs - 2
      • Number of swim-up bars - 2
      • One meeting/conference room
      • Outdoor tennis courts 2
      • Pool sun loungers
      • Smoke-free property (fines apply)
      • Snack bar/deli
      • Tennis on site
      • Total number of rooms - 344
      • Tours/ticket assistance
      • Year Built 1988
    • Rooms (all rooms include)
    • Bathroom phone
    • Blackout drapes/curtains
    • Clock radio
    • Cribs/infant beds available
    • Electronic/magnetic keys
    • In-room childcare (surcharge)
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Window opens
    • See more room details
      • Air conditioning
      • Balcony
      • Cable TV service
      • Climate control
      • Coffee/tea maker
      • Complimentary toiletries
      • Connecting / adjoining rooms available
      • Daily housekeeping
      • Dial-up Internet access (surcharge)
      • Direct-dial phone
      • Extra towels/bedding in room
      • Flat-panel TV
      • Free movie channels
      • Garden view
      • Hair dryer
      • In-room massage available
      • Lake view
      • Makeup/shaving mirror
      • Minibar
      • MP3 docking station
      • Ocean view
      • Partial ocean view
      • Phone
      • Pillow menu
      • Pool view
      • Premium bedding
      • Premium TV channels
      • Private bathroom
      • Sea view
      • Sewing kit
      • Shower/tub combination
      • Turndown service
      • Voice mail
      • Wake-up calls
      • Water view
      • Wireless Internet access (surcharge)
    • Services
    • Parking nearby
    • Porter/bellhop
    • Security guard
    • Self parking
    • Shoe shine
    • Spa services on site
    • Steam room
    • Supervised childcare/activities
    • Tour assistance
    • Wedding services
    • View more services
      • Arcade/game room
      • ATM/banking
      • Babysitting or childcare
      • Beauty services
      • Cell phone/mobile rental
      • Children's club
      • Coffee/tea in lobby
      • Complimentary newspapers in lobby
      • Concierge desk
      • Currency exchange
      • Doorman/doorwoman
      • Express check-in
      • Free breakfast
      • Free parking
      • Full-service health spa
      • Hair salon
      • Health club
      • Laundry facilities
      • Massage - spa treatment room(s)
      • Medical assistance available
      • Multilingual staff
      • Secure parking
      • Valet parking
    • Business & Event
    • Audiovisual equipment
    • Banquet facilities
    • Business services
    • Dry cleaning/laundry service
    • Event catering
    • Exhibit space
    • Room service (24 hours)
    • Secretarial services
    • Technology support staff
    • Translation services
    • View more business & events
      • 24-hour front desk
    • Accessibility Features**
    • Accessible bathroom
    • Accessible parking
    • Accessible path of travel
    • In-room accessibility

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    La Paloma - Air-conditioned poolside restaurant with colorful Mexican decor and garden views. Breakfast and lunch buffet. Nightly themed buffet dinners in La Paloma include Mexican, Oriental, Arabic/Mediterranean, Italian, Chef's Night, Barbeque, and Caribbean.
    Da Vinci - Intimate, air-conditioned, fine-dining restaurant and bar serving à la carte dinners Friday-Wednesday. Decor featuring murals honoring Leonardo da Vinci, as well as garden and pool views. Reservations required. Dress code: Long pants, collared shirts for men. (No jeans, sandals.)

    Guests may dine at Da Vinci 1 night for minimum stay of 3-4 nights, 2 nights for stays of 5-6 nights, and 2 nights for stays of 7 nights. Children 12 and under are welcomed for the 6 PM seating only.


    Piña Colada - Casual open-air spot on beach. Seafood restaurant and bar, serving breakfast and lunch al fresco.This contemporary restaurant transforms in the evening to another fine-dining restaurant with spectacular views of the ocean. Restaurant Deva offers Indonesian/Asian gourmet cuisine in a unique atmosphere. Reservations required through the concierge. Guests may dine 1 night for stays of 3-4 nights. 2 for stays of 5 nights or longer.
    Viva Mexico - This poolside restaurant serves lunch and dinner Tuesdays-Sundays. Dining is al fresco, with ocean, garden, and pool views.
    Sushi Bar - The Sushi Bar offers lunch Saturdays-Thursdays. It is situated poolside, and has garden, ocean, and pool views.
    Kuku's Bar - Open-air beach bar featuring 40-person spa tub with bar stools on one side and rope swings on sand side. Open from late morning to early evening.

    Pool Grill - Swim-up bar and poolside grill. Pizza, nachos, burgers, hot dogs, sandwiches. Open from late morning to early evening.

    Lobby Bar - Bar/lounge with wood ceiling, big-screen TV, live music or karaoke in evenings. Open from late-morning to 1 AM.


    Dinner Buffets - Nightly themed buffet dinners in La Paloma include Mexican, Oriental, Arabic/Medditerranean, Italian, Chef's Night, Barbeque, and Caribbean.

    Things to do

    The Omni Cancun Hotel & Villas All Inclusive offers daily activities, including water aerobics classes, windsurfing, paddle boating, and sailing. Pilates and yoga classes are also available on site. The Kid's Club offers children their very own place to play, explore, learn, create, and make new friends!

    Guests can also enjoy a tennis game or basketball or volleyball on the hotel's two multi-sports courts, both lit for night play.

    Recreation

    An L-shaped activities pool with swim-up bar lies at the top level of sunbathing terraces overlooking the sea. The pool spills into an irregularly shaped lower-level pool measuring approximately 55 by 36.5 meters (60 by 40 yards) and featuring waterfalls, tile lounging beds, and a separate children's section. Adjacent to this pool lies a blossom-shaped spa tub accommodating 25 guests. Poolside sun loungers/chaise lounges are also available.

    Staircases lead down from the lower-level pool to the resort's 200-meter (219-yard) beach frontage, which is furnished with thatched-roof palapas for shade. Beach cabanas are also available (surcharge), as are sun loungers/chaise lounges, umbrellas, and towels. Arrayed at the back of the beach are a palapa, faux-rock waterfalls, and Kuku's Bar, which features a 40-person spa tub with bar stools on one side and rope swings on the other.

    An independent water-sports center, AquaWorld, provides boogie boards at the resort. AquaWorld's main center is a marina located 1 kilometer (0.75 miles) away on Nichupte Lagoon. Guests may use paddle boats, kayaks, windsurfers, AquaTrikes, and sailboats, at the marina. All guests can book AquaWorld's scuba-diving classes at the resort for surcharges. AquaWorld also arranges scuba-diving excursions, fishing trips, parasailing flights, and personal watercraft rentals.

    The nearest golf course is at the Iberostar resort 0.5 kilometers (0.3 miles) away. The course includes a driving range, a pro shop offering club and shoe rentals, and a resident pro for instruction.

    The recreational activities listed below are available either on site or near the resort; fees may apply. Guests under 16 are not allowed in certain recreation facilities.


    • Aerobics on site
    • Basketball on site
    • Bicycle rentals nearby
    • Bird watching nearby
    • Bowling alley nearby
    • Ecotours nearby
    • Fishing nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Golf lessons available nearby
    • Golf - miniature nearby
    • Helicopter/airplane tours nearby
    • Hiking/biking trails nearby
    • Horse riding/rental nearby
    • Kayaking nearby
    • Motor boating nearby
    • Parasailing nearby
    • Personal motorized watercraft on site
    • Pilates classes on site
    • Playground on site
    • Racquetball/squash nearby
    • Running track/path on site
    • Sailing nearby
    • Scooter/moped rentals nearby
    • Scuba diving nearby
    • Snorkeling nearby
    • Sports center nearby
    • Surfing/boogie boarding on site
    • Swimming on site
    • Table tennis on site
    • Tennis lessons on site
    • Tennis on site
    • Volleyball on site
    • Water skiing nearby
    • Windsurfing nearby
    • Yoga classes/instruction on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Fee for in-room wireless Internet: MXN 195 (for 24 hours, rates may vary)
    • Late check-out fee: MXN 910
    • Rollaway bed fee: MXN 670 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Cancun, Mexico
    Map
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    Area map

    Omni Cancun Hotel & Villas All Inclusive Cancun Hotel Zone

    A short guide to Cancun Hotel Zone

    The Cancun Hotel Zone rests on a slit of land bound by a lagoon and the turquoise waters of the Caribbean Sea. Sunseekers crowd the white-sand beaches. At night, the action moves to the restaurants, clubs, and bars that line Boulevard Kukulcán, the area’s main artery. This road passes by the El Rey ruins, believed to be a king’s tomb.

    see all hotels in Cancun

    Nearby Activities & Points of Interest

    0.50 - 1.0 mi

    • Aquaworld - 1100 yards
    • Hilton Cancun Golf Course - 1300 yards
    • Playa Delfines - 1700 yards
    • El Rey Ruins (Zona Arqueologica El Rey) - 1700 yards

    1.0 - 3.0 mi

    • Playa Ballenas - 1.2 miles
    • Cancun Hotel Zone - 1.3 miles
    • Avenida Kukulkan - 1.7 miles
    • Playa Delfines - 1.8 miles
    • Luxury Avenue - 1.9 miles
    • Playa Marlin - 2.2 miles

    3.0+ mi

    • Cancun Intl. Airport (CUN) - 6.7 miles
    • Isla Mujeres Airport (ISJ) - 12 miles
    • Playa Del Carmen Airport (PCM) - 37 miles
    • Cozumel Intl. Airport (CZM) - 40 miles
    All hotels in Cancun, Mexico
    Reviews
    • All (243)
    • Business (4)
    • Romance (15)
    • Family (16)
    • Friends (2)
    • Other (206)
    4.4 / 5
    Excellent

    Score breakdown (from 243 reviews)

    • 5.0
      (139)
    • 4.0
      (80)
    • 3.0
      (15)
    • 2.0
      (5)
    • 1.0
      (4)

    Average rating for:

    • Cleanliness
      4.6
    • Service
      4.6
    • Comfort
      4.4
    • Condition
      4.5

    Reviews: Overall

    Omni Cancun Hotel & Villas All Inclusive
    3.0 / 5
    Good
    "Good Location"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      5.0
    The location of the Omni is very convenient, you have golf across the road, you can walk to Aquaworld and do all the water activities u desire, The Hotel it self is very clean with a nice level of pools leading to beach, No problem getting drinks plenty of bars about, The food is OK out by the pools , but very disappointed with buffet style for dinner, […] taste like old left overs and not a good choice, Read more
    Genuine Hotels.com guest review
    4 night business trip in May 2013
    PW
    US

    Omni Cancun Hotel & Villas All Inclusive
    3.0 / 5
    Good
    "Ok Omni"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    We thought the pool area/chairs were too tight. We spent no time at the pool. Not enough chairs on the beach - just wanted to relax and felt like we couldn't until we staked out a chair. Great beach for body surfing. There were no other water activities like we thought - unless you booked & paid for an excursion and went off site. Easy to take bus into […] town. Food was ok - ate off property every night. Beach restaurant was decent and easy for lunch while on the beach. Villa was the trip saver - lots of room for our family but the 3rd room would not cool & was very hot. Kids weren't allowed in the hot tubs so that was a bummer too. Staff at hotel was nice & helpful. Grateful for tips no matter how small. Didn't like wearing the wristbands for the all inclusive. Avoided our 'personal concierge' since they really want to just get you to sit through their vacation club presentation and book excursions through them, understandable & fine if you are not comfortable finding those things on your own. Read more
    Genuine Hotels.com guest review
    4 night family trip in Apr 2013
    Jill
    US

    Omni Cancun Hotel & Villas All Inclusive
    3.0 / 5
    Good
    "Just OK"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    This was a short notice vacation, so we could not find anything better, that said - it was NOT cheap. There was nothing really good about the hotel or our stay, it was just OK. Don't plan on swimming in the ocean, it is always rough and red flags (do not swim) are always up. We requested a king size bed, but they didn't have any rooms available so […] they put us in a double queen, though size felt more like a double. Room was spacious, but had a well used feel to it. Fixtures showed signs of corrosion, and ceilings looked like they had a leak or two and were patched. Wifi signal strength was abysmal, but enough to check email from time to time. Don't count on streaming anything... Food was not bad, but even for a short stay (4 nights) it got to be pretty monotone. There is really only one real restaurant on the property (Italian). Furthermore, for our 4 night stay we could only eat at the real restaurant one time, and this required reservations. They lost our reservations, and asked me to go find the paper slip back in the room. Good thing I found it... but didn't enjoy running around instead of having dinner. Other food options include sushi with very limited selection, Mexican, and some sort of a grill (also Mexican). Entertainment consisted of trivia during the day by the pool and more trivia or sing-along at night. In other words plan to entertain yourself. They do organize night club excursions on some nights, but overall entertainment program is nonexistent. Read more
    Genuine Expedia guest review
    Other trip
    Mar 1, 2013
    A Traveller
    US

    Omni Cancun Hotel & Villas All Inclusive
    3.0 / 5
    Good
    "not worth the money you spend"

    • Cleanliness
      3.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    not much variety of food.only one restaurant available most of time.Not enough chairs to sit at beach.all of them are taken by 7am every day. most are broken.
    Genuine Expedia guest review
    Other trip
    Feb 27, 2013
    sam
    US

    Omni Cancun Hotel & Villas All Inclusive
    3.0 / 5
    Good
    "Go to another hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The staff was wonderful, very nice and helpful. There should be more chairs available on the beach and more than just the lobby bar open at night. I would recommend not having the vendors set up almost every night around the pools. Running the vendor gauntlet each night was not fun.
    Genuine Expedia guest review
    Other trip
    Feb 23, 2013
    Be
    US

    Omni Cancun Hotel & Villas All Inclusive
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      2.0
    Friendly and helpful staff in the restaurants and inside the hotel, however pool staff were slow and not very helpful. The hotel is a bit out of date, and I wish there was an outside lounging area as the indoor bar is rather dark.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    A Traveller
    US

    Omni Cancun Hotel & Villas All Inclusive
    3.0 / 5
    Good
    "Overall it was okay..."

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    The hotel was okay....It was our first trip to this particular resort. It needs some maintenance. The bathroom little light was going on and off all the time....It's pretty hard to miss that. My kids complained about the sheets having this bad odor.....and it did. The staffs were not very courteous in Pool Grill and actually all of the outdoor restaurant […] except Pina Colada. I was very disappointed by the manner that they served toward the customers. They just were not trained properly from the basic.... We were in Beach Palace the last time we went and the service were great... However the beach scene were beautiful. Also my kids were very happy at the Kids club. But they definitely need to upgrade the service and do a better maintenance of the place. Read more
    Genuine Expedia guest review
    Other trip
    Dec 10, 2012
    Sue
    US

    Omni Cancun Hotel & Villas All Inclusive
    3.0 / 5
    Good
    "OK Hotel"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      3.0
    This is our second stay at the Omni. Last year we gave the hotel an 11 out of 10...this year it seems they have made some changes and they rate a 6 out of 10. Good things: Room Service is very prompt and correct Maid service is wonderful Pools are great and upkept well Bad things: Check in and Check out were not smooth and quick Miscommunications between […] staff as far as room charges/ account credits Service at Beach restaurant was AWFUL Certain restaurants are only open on certain days...leaving few options on some nights Service in lobby bar was not great Read more
    Genuine Expedia guest review
    Other trip
    Sep 23, 2012
    klb
    US

    Omni Cancun Hotel & Villas All Inclusive
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Just Ok. The hotel was full of kids (12-15 yr olds)... which was a little annoying.
    Genuine Hotels.com guest review
    1 night trip in Jan 2012
    A Traveller
    US

    Omni Cancun Hotel & Villas All Inclusive
    3.0 / 5
    Good
    "Average Stay"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    We stayed at the OMNI Cancun 10 years ago, and it was great, food okay even at the Davinci restaurant. Now Jan 1,2012 disappointing, the rooms and staff were okay, the food was not up to par, and the Italian restaurant was pretty bad. We seniors found it very difficult to access the restaurants, pools and the beach because of all the stairs. The hotel […] areas are on multi-levels, even the Gym & Spa are in front of the Hotel, down a staircase of more than 50 steps. There was no game room for kids or seniors. The staff was okay and helpful, but the resort needs to be updated. Read more
    Genuine Expedia guest review
    Other trip
    Jan 9, 2012
    A Traveller
    US

    Omni Cancun Hotel & Villas All Inclusive
    3.0 / 5
    Good
    ""Not Impressed""

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    I stayed at Omni in the beginning of August and I was not impressed with the hotel at all. The room was not clean and I saw cockroach inside the bathroom. The phone did not work most of the time so I could not call housekeeping when I needed to.
    Genuine Expedia guest review
    Other trip
    Aug 15, 2011
    A Traveller
    US

    Omni Cancun Hotel & Villas All Inclusive
    3.0 / 5
    Good
    "Nice property, clean hotel, poor front desk customer service."

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The hotel room was not ready on time. We were given the wrong room after waiting an hour. We were told that we could not have to room that we originally requested because they did not have one available. After talking to everyone at the front desk we had to demand to see a manager. The manager came and said she actually did have the requested room but […] it would be a longer wait if we wanted it. I did not appreciate the lies and the waiting for our room. Also they did not honor our dinner reservations at the hotel restaurant even though we called in advance. These 2 experiences ruined an otherwise nice property. The other staff were very nice, the spa was nice, food was good. Overall happy but its a shame they did not have a better front desk. Read more
    Genuine Expedia guest review
    Other trip
    Jan 18, 2011
    A Traveller
    US

    The following reviews were posted by Hotels.com guests from other countries

    Omni Cancun Hotel & Villas All Inclusive
    3.0 / 5
    Good
    "Demasiada gente en el hotel"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    Solo estuve una noche en el hotel, para haber sido solo una noche estuvo bien , sin embargo si me hubiera tenido que quedar mas noches me hubiera cambiado de hotel.....demasiada gente.
    Genuine Hotels.com guest review
    1 night trip in Apr 2013
    Michele
    MX

    Omni Cancun Hotel & Villas All Inclusive
    3.0 / 5
    Good
    "Comida Ruin"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    A estadia foi boa. o hotel é pequeno, considerando os varios hoteis que Cancun oferece. Area de atividades recreativas é muito ruim. Quase nao tem atividades para criancas, por exemplo. A comida é muito ruim e muito bastantao. E nao tem opcoes a escolher, mesmo querendo pagar. é tudo uma UNICA opcao e a comida muito repetitiva, pode-se observar no dia-a-dia […] que muita comida é reaproveitada. Read more
    Genuine Hotels.com guest review
    10 night trip in Jan 2013
    A Traveller
    BR

    Omni Cancun Hotel & Villas All Inclusive
    3.0 / 5
    Good
    "cuidado con los robos"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    desafortunadamente cada vez se requeriran cajas fuertes de mayores dimensiones para depositar ahi todos tus valores , ya que durante nuestra estancia nos fue sustraido de la habitacion un Ipad, deslindandose el hotel de toda responsabilidad por no haber guardado el ipad en la caja fuerte ?? Tomen sus precauciones
    Genuine Hotels.com guest review
    6 night family trip in Dec 2011
    angel h
    MX

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

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    Omni Cancun Hotel & Villas All Inclusive

    4 stars

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