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Location.
Oasis Viva All Inclusive Hotel - Adults Only is an all-inclusive resort with all-ocean view guestrooms located on 200 yards of white sand beach.
Property Features.
This totally refurbished resort features a relaxing pool, a gorgeous 200-yard beach with bar service, two tennis courts, four restaurants, and five bars. Daily activities include competitions such as beach and pool volleyball, pool aerobics, and dance lessons. Nightly activities include two shows weekly (Mexican and Caribbean) on the beach, around the pool, or in the lobby depending on the weather. Guests can fully relax with the hotel's spa services, which include body wraps, facial treatments, massages (reservations required), and body treatments.
Guestrooms.
The resort offers 276 air-conditioned guest rooms in two 8-story towers—all with ocean views. Room decor features textured terracotta walls, white ceilings, Mexican-style furniture of dark wood and wrought iron, gray-marble floors, and wood ceilings in dressing/vanity areas. In-rooms safes are available. Room amenities include flat-panel television with cable service and pay movies; mini bar, bottled water, and coffee/tea maker. The All Inclusive Plan includes the following: room accommodations, unlimited food and drink (domestic liquor), house wine, all resort fitness and recreation facilities, and all taxes and gratuities. Not included is wireless Internet access, imported wines by the bottle, fine cuts of meat and lobster, motorized water sports, night tennis and basketball, massage and beauty services, telephone and fax charges, in-room movies, laundry and dry cleaning, and outside tours and excursions.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate at the Oasis Viva All Inclusive - Adults Only (scroll up to the All-Inclusive Details section for more information).
Guests are asked to avoid walking barefoot or wearing bathing suits or wet clothes in restaurants.
Maria Bonita - Traditional Mexican flavors with a taste of the Caribbean. Indoor and outdoor seating. Dinner reservations required; dress code: formal.
Koori Snack Bar - Serves sushi from midday through the evening.
The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).
To protect guests from passing boats, the hotel allows sea swimming only in a defined, shallow area in front of the resort where the water is calm. Nonmotorized sea sports include kayaking and sailing. The pool is another focus of activity, with staff members running a daily program that includes water aerobics, pool volleyball, and games.
Stationary bicycles, stair machines, and free weights are provided in the small fitness center opposite the health bar.
Staff members can help arrange area activities such as parasailing, fishing excursions, and boating.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The Cancun Hotel Zone rests on a slit of land bound by a lagoon and the turquoise waters of the Caribbean Sea. Sunseekers crowd the white-sand beaches. At night, the action moves to the restaurants, clubs, and bars that line Boulevard Kukulcán, the area’s main artery. This road passes by the El Rey ruins, believed to be a king’s tomb.
see all hotels in Cancun"GREAT LOCATION,HOTEL OK."
MAKE SURE YOU HAVE A GRAND OASIS VIVA PACKAGE NOT JUST OASIS VIVA BECAUSE YOU WILL NOT BE ABLE TO USE HALF OF THE HOTEL AMENITIES AND RESTAURANTS.Genuine Expedia guest review
"Don't believe the website"
Adults only is inaccurate, there were children at this hotel. The voucher provided by expedia for a three hundred dollar resort credit was refused at the front desk. They stated the resort had stopped accepting the voucher in december. The room we were given did not have a refrigerator which I need for a medication I take daily. When we complained we […] were told they would change our room the following day. The next day that could not be done so they provided a refrigerator that could not have cooled a glass of water much less maintain the correct temperature for medication. This next section is copied directly from their website, {Amenities include wireless Internet access (surcharge), flat-panel television with cable channels and pay movies, in-room safe, mini bar, complimentary bottled water, and coffee/tea maker. } We had a tv but no information provided on stations or pay movies, safe cost $6 usd per day, no bottled water and obviously no mini-bar. After an end run around the front desk we got a functioning coffee maker. The hotel's answer to these short comings was " it is not in the contract". Yet there it is on their website. I do not recommend this hotel. Read moreGenuine Expedia guest review
"Not great for couples"
I did not read the comments before I booked the hotel. Which was a big mistake, the comments are all right on for this hotel. Its not horrible, its got a great ocean view and access. But there is nothing special about it at all. You have to be a VIP which is an extra couple hundred for a couple, otherwise your stuck with one buffet the whole time. None […] of the staff speaks english at all which is fustrating. I understand we are in MX but a basic knowledge of English would have been nice. They hassled us the minute we walked in about doing this time share breakfast. Overall, this hotel is great for someone trying to save money and wants to go out everynight. Like spring breakers or college kids who just plan on clubbing. Not impressed at all, and the food sucked. So if you are planning on eating there all week, get the VIP access. Read moreGenuine Expedia guest review
"Do Not Come Here!"
Ok this is not an adult only hotel, you are only allowed to eat at 2 restaurants not at all 5 restaurants which were restricted, there are no water activities at motel (windsurfing, kayaking, sailing maybe down the beach I could not see), the exercise room is a complete joke (no free weights to speek of, bent bar, multiple weight lifting machine that […] no stations worked on, one tread mill out of two workd, two old stationary bicycles that you tighten down a bar on the wheel for friction no electronics), no table tennis, no volleyball. We did not have a flat screen tv. The sports bar was restricted to us. There was no clean beach, very rocky for the first 10 feet. Read moreGenuine Expedia guest review
"Not bad hotel but not good quality"
Poor food selection and quality. Alcohol also had poor selection and quality. Bar ran out before it was closed. Beds were very hard and couldn't sleep very good.Genuine Expedia guest review
"It's a good inexpensive Hotel beautiful ocean view"
This is a inexpensive Hotel,it has a beautiful beach, it has "all inclusive", the food was ok, not excelent, but ok. A lot of things have extra charge: if you want to use the safe box in your room, it's extra. there is not iron in the room, so, if you need to iron anything, its extra, if you want a natural coconut, is extra, local phone calls extra, […] wi fi, extra, a good wine EXTRA $$$ I'll like to suggest to have smoking and non smoking area at the beach, a lot of smokers there.. agghh..instead of smell the ocean breazee, I got the smell of stinky cigarrets.. agghh.. the elevator was broken twice.. But the staff and service were really good. They had some great shows at night, no extra charge.. woo hoo..!! I read reviews about this hotel been loud, we went during Christmas time, it was a little bit loud, but not horrible, by the time we were ready to go back home, started been loud, I'm talking about the new year. so, I'll say sometimes can be loud and some others don't Read moreGenuine Expedia guest review
"It's a 3...Not lux....not horrible"
1. The check-in line was insane. Long wait for very few people. It took each person checking in 30min at the counter. There were no computer systems being used, all check-in was done by hand.. 2. This is not adults only. There were kids everywhere 3. The food is not good at all. Few places to eat. Best bet is the buffet, with limited edible options 4. […] On the beach so a plus for that 5. Stick with beer or shots, because mixed drinks were so sweet not good 6. Very close to the strip...Senor Frogs, Coco Bongo...fun if you want to hit the town and beach Read moreGenuine Expedia guest review
"Hotel for family"
Had a wonderful time there, the staff was very polite and friendly. The hotel was a little old but it meet our needs. The air conditioner could have been better in the rooms you had no control of that, it was centralized and at night it was warm and muggy. The food was okay not a lot of variety but it was decent. The view was great but you can get a […] view from any hotel in Cancun. Read moreGenuine Expedia guest review
The Hotel was overall nice and . Food was good. Beach and pool was nice.Spa and gym just ok. Staff friendly and very helpful. I would stay there again.Genuine Hotels.com guest review
"Good All-Inclusive for those on a budget."
The hotel is definitely a 3 star hotel according to U.S. standards. The staff did not seem to go out of their way to ask if you needed anything, in fact some of the staff seemed pretty lazy. The room television did not have good reception which was disappointing considering that the Olympics were on during our stay. The hotel's food was pretty good […] even though some people did not have access to eat at every restaurant. The hotel uses some bizarre category status that determines whether or not you have a remodeled room with a mini fridge and 24 hour room service. All other categories do not have mini fridges which definitely seems to eliminate the "all-inclusive" aspect that you would normally get at other resorts. The pool area seemed a little small for the amount of guests that stay at the hotel. The kiddie pool was nice and the perfect depth for 1 year olds on up. The beach is very nice and very close to hotel. Read moreGenuine Expedia guest review
"Enjoyed it, but!! Read the review."
Negatives: The AC was not enough for the room, very loud, room was very humid. We are a family of 4, two adults and two kids, lots of noisy drunks on our floor coming back in the early am hours, hotel could have put families on one floor and singles on another. Pools shut down at 8pm, come on 8pm, kids still want to be in the water until it gets dark. Ice […] cream for the kids was intermittent at the best, never knew when the ice cream cart would be available. We found that if you were Mexican you got better / quicker service at the bars, burger and hot dog stands. Rooms were old, beds / bedding was uncomfortable, room got an inch of water in it one night from the storm, the windows in the hallway let that much water in, also had a constant drip in the bathroom from the room above. Positives: Beach and sea was fantastic. Food in restaurants was varied and very good. Most of the staff spoke a good amount of English, and were generally polite, see comment above about service. Lots of things to do if you want or just chill at the beech or pool, took the kids snorkeling, dolphin swim, zip lines & ATV. Quick walk to the center of everything. Good cheap transport, costs a dollar on the bus. Even after leaving the negatives, we enjoyed the vacation very much, would love to go back to Cancun, but we would use a different hotel. Read moreGenuine Expedia guest review
"Oasis is a 3 of 5"
Unfortunately Pools shut down at 8pm, reception personnel is not the most pleasant, However we met an Amazing bartender by the name of Lorenzo, his personal skills and politeness is incredible. We travelled with 2 kids and they would go up and ask for a kids drink and in a happy and polite way he would make there day, by preparing colorful drinks Non-Alcoholic […] and give it special names with your kids name and would always have a happy face regardless of amount of people at the bar, amount of hours weather it was raining or not. Read moreGenuine Expedia guest review
"For experienced international travelers, groups"
The hotel staff was pleasant enough, howver when it came to communicate certain needs some spanish or a bilingual person within your group would be best. Information wasn't clear on dollar conversion to pesos or how to call internationally. It is vital to gain this knowledge before the trip. The hotel does not make it there business to gather or mediate […] information between vendors for transportation or recreation- you are on your own! the comforter wasn't clean and there was an old stain on the sheet. The tv needed to be hooked up for cable and there was no bottled water in the room. They are newly opened under new management and havesome room to grow. Read moreGenuine Expedia guest review
"not happy"
i reserved hotel for my parents 25 anniversary i was promised special request would be done upon my parents arrival and none were done.instead my parents had to call the lobby and ask for what i had requested for them . location was not good and over all they enjoyed them selves visiting the other resorts.Genuine Expedia guest review
"Its ok is you are going to Cancun to do the tours"
The hotel is old and has not been remodeled properly or maybe it is unfinished. The pool is small for the amount of people. They do not have food availiable 24 hours or at least until 1 or 2 am like the other all inclusives. They do not have ice cream and they take too long to give you a drink. it didnt have any activities for children. Now, the view […] from the lobby towards the beach is beautiful and it is well maintained. Read moreGenuine Expedia guest review
"Nice stay for the price"
Overall the hotel stay was pleasant and if you are on a budget it is certainly worth checking out. The food was good, the rooms were very nice and served their purpose. Near most of the action (Clubs, restaurants and shops) The places is family friendly and quite frankly my only complaint was all the loud kids during our stay. Sure they are entitled […] to fun but on some occasions they took away from the relaxation. If you are a couple on a honeymoon or romantic getaway Id say look into a better resort unless kids running around don't bother you. If you are on a family stay or a couple just looking for a nice getaway then its worth a look. Friendly staff, shallow waters, and decent pools. 3 plus stars. Read moreGenuine Expedia guest review
"Oasis viva versus Oasis Viva Grand"
Pay for the upgrade, it's worth it. Very close to clubs, walk and save money instead of cabbing. Hotel is very close to the beach. Endless drinks and food. Many of the facilities in our room broke at one point or another (TV didn't work, Shower leaked, toilet clogged, walls were leaking)Genuine Expedia guest review
"not so great!"
Firstly the didn't give me the King Bed room I booked. The bathroom had a constant sewer smell emmiting all the time. The safe, in the closet was a joke. The bar in the lobby was also a joke, very understaffed, and inefficient. No menus in the hotel rooms.Genuine Expedia guest review
"Restaurantes que NO incluye el todo incluido"
Lo que no me pareció del hotel es que uno está pagando por un hotel todo incluido y dentro del mismo hotel hay tres restaurantes que no entran dentro de esta tarifa. Para poder acceder a esos restaurantes uno tiene que pagar entre 215 pesos a 375 pesos por persona por comida. Las alternativas que quedan son restaurantes de buffet que no está mal la […] comida, si es muy buena pero ese detalle perjudica su calificación. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hotel ideal para familias"
Hubo unos detalles con el baño como fugas y perillas oxidadas pero después de levantar el reporte, todo se arregló.Genuine Expedia guest review
"sorpresitas"
Gente hagan caso de estos comentarios, yo antes pensaba ke eran comentarios viejos o muy exagerados pero concuerdo con cada uno de ellos. La ubicacion del hotel esta muy buena cerca de clubs, mall, acceso facil a todo, el hotel esta comodo, no es la gran cosa pero esta bien, eso si la playa esta super bien, lo unico ke afecta al hotel es el DEFICIENTE […] TRATO DEL PERSONAL EN EL LOBBY, desde que llegamos fue un trato PESIMO, no hay gente amable que te pueda ayudar, para cenar en los restaurantes del hotel fue un problema enorme, nunca pudimos hacerlo, siempre hubo excusas para hacer reservaciones, la comida es variada, es buena, el unico punto malo a mi punto de vista es el PERSONAL BAJAMENTE CAPACITADO Y LA POCA AMABILIDAD DE SERVICIO! Read moreGenuine Hotels.com guest review
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