Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
All All Food and Beverages included:
Hacienda Sisal – Traditional Mexican cuisine, seafood, steaks and fajitas in a magnificent setting that evokes the estate houses of old Mexico. For those who like their dining with a dash of live entertainment, Hacienda Sisal stages Mexican and Caribbean Dinner Shows during the week. They include a buffet, traditional music and dancing from different parts of Mexico or the Caribbean islands. Mariachis, Mexico's famous strolling musicians, also serenade diners. Open daily for dinner from 5 p.m.-11 p.m.
La Veranda – A favorite with families, La Veranda's international menu features everything from salads and pasta to steaks, salmon and seafood with a hint of the Caribbean. Dine inside or on the terrace overlooking the pool. Try the breakfast buffet, enjoy a relaxing lunch or savor ocean-fresh shrimp and lobster. Theme buffets and poolside cookouts during the week. Open daily from 7 a.m.-10 p.m.
Char Hut – Casual poolside lunch venue for burgers, sandwiches and wraps.
Sidelines Sports Bar – Keep track of your favorite sports, enjoy the weekly karaoke nights.
Other bars – Lobby, pool and beach bars
El Conquistador at The Royal Mayan –A Royal favorite, serving prime steaks, seafood and flambée dishes
Open daily 5-10 p.m. (except Saturdays).
Captain's Cove – A Cancun classic, serving seafood in a captivating waterfront setting. On the shores of the lagoon, opposite The Royal Caribbean.
Pancho & Willy’s – A bar located next door to Captain's Cove for after-dinner entertainment such as karaoke and live music.
Los Murales at The Royal Haciendas (Playa del Carmen) – Cuisine and art, serving fresh seafood with gourmet flair in a sophisticated setting, live music. Open daily 5 – 10 pm, closed Saturdays.
Not included:
Sands Express – Food-to-go counter for villa dining.
Bartolo’s Pizza – Order your pizza to go.
The Royal Roast Coffee shop – Order your favorite coffee whether is regular, cappuccino, espresso or mocha you like and accompany it with a selection of pastries and desserts.
The Royal Market –
NOTE: Restrictions apply for Hacienda Sisal, Captain’s Cove, El Conquistador restaurants and Pancho & Willy’s Bar and for Los Murales at The Royal Haciendas in Playa del Carmen. Surcharges for premium drinks and dishes also apply.
Beach activities include volleyball and sand castle building and there are sun loungers and shade umbrellas.There are three large pools and separate children’s pools, all of which are heated during the winter. Pool activities include water aerobics and pool volleyball.The daily resort activity program features yoga, aerobics, crafts and beach fun. Fun activities for teenagers and younger children are also available. Children must always be supervised by parents.The Royal Marina is located right across the street from The Royal Sands, offering complimentary sailing lessons as well as free use of the sunfish sailboats (one hour per day per villa). Water sports such as snorkeling trips, scuba diving, windsurfing, fishing and boat trips can be arranged at the in-house travel agency (surcharge). Scuba diving demos are offered during the week in the pool area.There are three lighted tennis courts at the resort and tennis gear can be signed out at the Sports Desk.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The Cancun Hotel Zone rests on a slit of land bound by a lagoon and the turquoise waters of the Caribbean Sea. Sunseekers crowd the white-sand beaches. At night, the action moves to the restaurants, clubs, and bars that line Boulevard Kukulcán, the area’s main artery. This road passes by the El Rey ruins, believed to be a king’s tomb.
see all hotels in CancunService was great, lots of places to eat. Shuttles to take. We did the all inclusive...food and drink never stopped coming and there were plenty of options to choose from.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Royal Sands Hotel in Cancun - a little America"
We spent 1 night at the Royal Sands in preparation for an early morning flight. We'd spent the previous week in a beach hut. After a week of hot and humid temperatures, we welcomed the Royal Sands air conditioning. Swimming in the pool without being pummeled by the Caribbean surf was another great part of the hotel. The third great part was the friendliness […] and helpfulness of the staff. The hotel itself felt like a little America (my apologies to readers who aren't American.) It had shops, restaurants, grocery store, pharmacy, spa, and a doctor. The room even had a television with English-speaking programs. It would be possible to spend a week there without leaving the resort. This may be an attraction to some. But for me personally, I didn't like the inclusiveness of the hotel, as it was too far removed from the local area and people. I enjoyed the aircon and the pool and the staff, but felt too insulated from the rest of the world. I would stay there again if I had to spend the night in Cancun, but not for an extended stay. This is just a personal preference, though - it was a great place if you just want to lay in the sun and relax. I would recommend looking for other restaurants, though. We had two meals at the terrace restaurant. They were two of the most expensive meals of our trip, but the food was very average. I wouldn't eat there again, unless there were no other options. But the staff were brilliant! I rated the condition of our room at a '3' because there were also a few minor mechanical problems with our room. The refrigerator had an unpleasant whine and the bathtub stopper didn't work. We just lived with it, though, and didn't ask for help. I'm certain the staff would have done all they could to address the problems, if we'd told them, however. Read moreGenuine Hotels.com guest review
"Great beach resort"
The hotel has a great view over the sea and has a large and nice swimming pool. You have directly access from the hotel to a beautiful beach with wonderful blue water. Waves can be a bit high sometimes but there are beach guards which keep you safe. There is a waiter going around at the beach taking orders. Rooms clean and beds comfortable. Internet […] free of charge. Will recommend this hotel if you are looking for a beach vacation. Read moreGenuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews