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Cancun beachfront all-inclusive family resort
The jewel in the crown of the Royal Resorts Cancun collection, The Royal Sands has a truly regal beachfront setting, five-star amenities and everything you need for Royal Relaxation. It is close to Luxury Avenue, Playa Delfines, and La Isla Shopping Mall. Additional attractions near this resort include El Rey Ruins and Yamil Lu'um.
The nearest golf course is five minutes away and the Punta Cancun nightclub district is 10 minutes from the resort and it is a 20-minute drive to the airport.
Impressive amenities and gracious hospitality
Unwind on the beach or by the pool. Work out at the Fitness Center or on the tennis courts and enjoy a different activity every day. Take the plunge and enjoy Cancun’s water sports, The Royal Sands Marina lies opposite the resort on the shores of the lagoon. For added indulgence spend time at the Spa. When the sun goes down, a tempting array of dining choices and entertainment awaits. Whatever you decide to do, you’ll experience the gracious hospitality that is a Royal Resorts® hallmark.
Spacious Master Suites with oceanview terraces
The ample two-bedroom master suites have a fully equipped kitchen, living area and ocean-view terrace. Suite amenities include central air-conditioning, flat screen TVs, DVD players, Wi-Fi access, telephone, safety deposit box, walk in closets, iron and ironing board, hair dryer, fridge, cooker, dishwasher, microwave, coffee maker and toaster.
Size: 1,448 square feet including terrace
The master suites at The Royal Sands can be divided into a suite sleeping four and a standard room for two.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
All All Food and Beverages included:
Hacienda Sisal – Traditional Mexican cuisine, seafood, steaks and fajitas in a magnificent setting that evokes the estate houses of old Mexico. For those who like their dining with a dash of live entertainment, Hacienda Sisal stages Mexican and Caribbean Dinner Shows during the week. They include a buffet, traditional music and dancing from different parts of Mexico or the Caribbean islands. Mariachis, Mexico's famous strolling musicians, also serenade diners. Open daily for dinner from 5 p.m.-11 p.m.
La Veranda – A favorite with families, La Veranda's international menu features everything from salads and pasta to steaks, salmon and seafood with a hint of the Caribbean. Dine inside or on the terrace overlooking the pool. Try the breakfast buffet, enjoy a relaxing lunch or savor ocean-fresh shrimp and lobster. Theme buffets and poolside cookouts during the week. Open daily from 7 a.m.-10 p.m.
Char Hut – Casual poolside lunch venue for burgers, sandwiches and wraps.
Sidelines Sports Bar – Keep track of your favorite sports, enjoy the weekly karaoke nights.
Other bars – Lobby, pool and beach bars
El Conquistador at The Royal Mayan –A Royal favorite, serving prime steaks, seafood and flambée dishes
Open daily 5-10 p.m. (except Saturdays).
Captain's Cove – A Cancun classic, serving seafood in a captivating waterfront setting. On the shores of the lagoon, opposite The Royal Caribbean.
Pancho & Willy’s – A bar located next door to Captain's Cove for after-dinner entertainment such as karaoke and live music.
Los Murales at The Royal Haciendas (Playa del Carmen) – Cuisine and art, serving fresh seafood with gourmet flair in a sophisticated setting, live music. Open daily 5 – 10 pm, closed Saturdays.
Not included:
Sands Express – Food-to-go counter for villa dining.
Bartolo’s Pizza – Order your pizza to go.
The Royal Roast Coffee shop – Order your favorite coffee whether is regular, cappuccino, espresso or mocha you like and accompany it with a selection of pastries and desserts.
The Royal Market –
NOTE: Restrictions apply for Hacienda Sisal, Captain’s Cove, El Conquistador restaurants and Pancho & Willy’s Bar and for Los Murales at The Royal Haciendas in Playa del Carmen. Surcharges for premium drinks and dishes also apply.
Beach activities include volleyball and sand castle building and there are sun loungers and shade umbrellas.There are three large pools and separate children’s pools, all of which are heated during the winter. Pool activities include water aerobics and pool volleyball.The daily resort activity program features yoga, aerobics, crafts and beach fun. Fun activities for teenagers and younger children are also available. Children must always be supervised by parents.The Royal Marina is located right across the street from The Royal Sands, offering complimentary sailing lessons as well as free use of the sunfish sailboats (one hour per day per villa). Water sports such as snorkeling trips, scuba diving, windsurfing, fishing and boat trips can be arranged at the in-house travel agency (surcharge). Scuba diving demos are offered during the week in the pool area.There are three lighted tennis courts at the resort and tennis gear can be signed out at the Sports Desk.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
The Cancun Hotel Zone rests on a slit of land bound by a lagoon and the turquoise waters of the Caribbean Sea. Sunseekers crowd the white-sand beaches. At night, the action moves to the restaurants, clubs, and bars that line Boulevard Kukulcán, the area’s main artery. This road passes by the El Rey ruins, believed to be a king’s tomb.
see all hotels in Cancun"Mixed impressions from Royal Sands"
The bad: - When we first arrived to check-in, we discovered that we got a room on the first floor in front of the pool. When we asked for a different room, the receptionist checked for options and chatted with his colleagues in Spanish, then told us that there were no other rooms available. Luckily my wife speaks fluent Spanish - it seems that he found […] better rooms but didn't want to tell us since he claimed that we "weren't nice". When we told him that we understood everything he was saying - he magically came up with a better room... - Since we stayed over the weekend we had to change rooms on Saturday. The change itself went smoothly but it was annoying to wait in the room in the middle of the day. - The hotel DOESN'T have a wired high speed Internet option, as opposed to the description. The good: - The resort itself is not bad, the rooms and public areas were clean, most of the employees where quite nice especially the waiters in the La Veranda (Alejandro was our favorite - very kind and friendly, well done!) - We tried the "Hacienda Sisal" restaurant and we both liked it. Lessons that we learned here: 1. If your vacation includes a weekend - don't go to a resort... or at least make sure you won't have to switch rooms in the middle of your stay. 2. One rude receptionist can really put a damper on your vacation... If you happen to deal with one during check-in, don't let him ruin your day - simply ask for someone else. Read moreGenuine Hotels.com guest review
"This is a Time-Share Resort, NOT a Hotel !!!"
First, the good things: the staff for the most part are extremely nice (the front desk check-in clerk however was rude); clean rooms; good location, close to Kukulcan and La Isla plazas. But here's the deal-breaker, at least for me: if your trip spans a Saturday, you have to move to a new room. This is NOT repeat NOT a hotel. Royal properties are time-shares. […] Their own literature says they are not a hotel, they are a resort, and a resort only for the owner/members, not the guests. If you book a stay here, you are a guest, and preference is given to the member/owners. It's like someone else owns a condo, and all you are is someone renting the owner's condo for a couple days or week, and you have no standing at all. On the Saturday thing - time-shares run from Saturday thru Saturday, and if you are a guest (not owner) who booked a stay here, like we were, you cannot beg, plead, argue or otherwise move the check-in clerk to change that. So, not knowing this ahead of time, we booked a stay from Sun 12/23 thru Sun 12/30. On Sat 12/29, the last full day of our vacation, we had to move to a new room, wasting half of that day, even though we stayed in that new room for only 1 night before checking out. If this is not a problem, maybe RS is for you. Like I said, the staff were great. I've seen in other reviews that RS is now only offering all-inclusive plans to guests, which we weren't subject to b/c we booked so early. One other nit - I hated the bedding, it felt synthetic and cheap. Read moreGenuine Expedia guest review
"Mixed experience - Not great service"
My experience at the hotel were mixed. The hotel itself and the facilities are good. When i checked in, I was informed the I had to change my room midway through my stay since they have time-shares. So I had to change rooms on Saturday morning which turned out to be quite inconvenient. The first room they gave me was a penthouse room with great views […] of the ocean and pool. But the second room was off to the side and lower down, so the views were terrible. Also, I was leaving on a tour on Saturday which meant that I had to put my luggage in storage for the day until my new room was ready. And the bell-boy did not show up on time which delayed my departure for the tour. And although they assured me my luggage would be taken to the new room, it had not been, and I had to call the bellboy again to bring it up. Also, I left some clothes in the old room by accident, and I expected them to bring it up right away. But instead they told me that Sunday the maids are off and Monday was a holiday, so it took them a lot of time to return my clothes. The restaurants, bars and pool were fine. But the concierge service again was frankly non-existent. Although they assured me that a personal concierge would contact me, no such thing happened. I had to go the in-house travel agency to make all reservations, and I received no support or advice from the concierge during my stay there. Although they advertised high-speed wireless internet, it was painfully slow and pages would not load. Read moreGenuine Expedia guest review
"Ok place to stay"
We checked in and were told that there reservations are from saturday to saturday and that they would need us to move on the last day that we were there. The decor was outdated. Stayed at the Westin Laguanamar last time and liked that hotel much better. Better accomodations. Royal Sands and Spa did not even provide complimentary shampoo. Probably will […] not go back there. Read moreGenuine Expedia guest review
"It was a nice resort"
Room was bigger than expected and tidy. Staff was pleasant. Food was very pricey.Genuine Expedia guest review
"Nice Hotel"
The hotel is nice. We usually do all-inclusive and I think I actually like it better. The food at the restaurants was "ok". Not overly impressed. The hotel has more of a "Hotel" feel rather than a "resort". The rooms are a bit outdated. We asked for a king bed but got 2 "queens" that were more like twin size. Very, very uncomfortable beds. Really hard […] for two people to be comfortable, even if you want to snuggle. :) Read moreGenuine Expedia guest review
"Nice Hotel"
The hotel is nice. We usually do all-inclusive and I think I actually like it better. The food at the restaurants was "ok". Not overly impressed. The hotel has more of a "Hotel" feel rather than a "resort". The rooms are a bit outdated. We asked for a king bed but got 2 "queens" that were more like twin size. Very, very uncomfortable beds. Really hard […] for two people to be comfortable, even if you want to snuggle. :) Read moreGenuine Expedia guest review
"Awesome resort and beach"
Hotel itself would be rated as satisfactory, but its view and location including proximity to beach and nice swimming pool would be more than satisfactory. I was so impressed at beautiful beach, soft sands, nice view, sorenity and relaxing environment. It was incredible 7 days experience.Genuine Expedia guest review
"Stort opersonligt komplex med hög standard"
Superfint hotell, finfin pool, härlig strand nedanför (med ganska hård sjö så det var alltid rödflaggat av badvakten.) Vi åt frukost och lunch varje dag på restaurangen vid poolen, supergod mat och trevlig personal. Övriga hotellpersonalen var dock inte lika trevliga, smått arroganta och korta i tonen. Dessutom hade vi en gnagande känsla av att vara […] outsiders. Gästerna var till 99% amerikaner, återkommande sådana, eftersom rummen delvis är andelslägenheter. Read moreGenuine Hotels.com guest review
"Hotel Sands & Spa - ótima localização"
O hotel é muito bom, os quartos são espaçosos, o único problema são as cadeiras na praia e na piscina, todo dia era um estress para conseguir cadeiras para se sentar e as pessoas andavam com as cadeiras debaixo do braço. Outra surpresa que tivemos foi ter que mudar de quarto depois de 1 semana de estadia e culparam a Hoteis.com de não terem nos informado […] da necessidade de mudar de quarto. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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