Charges may apply, see hotel policy below
Connecting/adjoining rooms may be available, subject to availability, and can be requested by contacting the property at the number on the booking confirmation.
All guests staying in hotel guestrooms must be registered with the hotel.
For transfers, guests must contact the property before arrival at the number on the booking confirmation.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
You’ll be asked to pay the following charges at check in or check out:
The charges below are included in the total price displayed:
Late check-out can be arranged for an extra charge
Air conditioning is available for an extra charge
Cribs/Infant beds are available for an extra charge
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Connecting/adjoining rooms may be available, subject to availability, and can be requested by contacting the property at the number on the booking confirmation.
All guests staying in hotel guestrooms must be registered with the hotel.
For transfers, guests must contact the property before arrival at the number on the booking confirmation.
Children staying free must occupy the parent or guardian’s room with existing bedding and may not be eligible for free breakfast (if one is offered).
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.
You’ll be asked to pay the following charges at check in or check out:
The charges below are included in the total price displayed:
Late check-out can be arranged for an extra charge
Air conditioning is available for an extra charge
Cribs/Infant beds are available for an extra charge
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
The Cancun Hotel Zone rests on a slit of land bound by a lagoon and the turquoise waters of the Caribbean Sea. Sunseekers crowd the white-sand beaches. At night, the action moves to the restaurants, clubs, and bars that line Boulevard Kukulcán, the area’s main artery. This road passes by the El Rey ruins, believed to be a king’s tomb.
see all hotels in Cancun"Great Romantic Getaway"
Beautiful hotel. Great for couples, not for those looking to experience the night life in Cancun. Local dinning is moderate to expensive. The dinning in house is lovely but expensive. Gorgeous pool, enjoyed to spa tub outside. Would visit again.Genuine Hotels.com guest review
"my opion is there is plenty of room for improvemen"
not really warm the responsible for the restaurant near the pool was arrogant and anti american he made you feel you didnt want to come back could of been much more hospitable other wise the hotel was beautiful but cancun would definetly not be a return trip besides shopping ect., its a tourist trap and besides the beautiful water it was a waste of […] money and the airport scene with all the hungry ladrons anyway good luck Read moreGenuine Hotels.com guest review
"Good but could be a lot better"
Overall, the Casa Turquesa is not at all bad if what you want is a big room, big bathroom, and a simple guest service experience. I would stay again provided they fix their horrible internet service. What is good? The room was very spacious: I had a jr. suite with balcony and jacuzzi--very pleasant. The bathroom was huge with separate bath and shower, […] and overall it has a feeling of 1970's luxury--though of course times change...The internet service is expensive and it doesn't work--it cuts out when it is there at all, is very slow, and in this day and age is unacceptable, as are the charges. The beds are hard (good) but cheap feeling, and the bedding is polyester low quality sheets and unappealing artificial feeling bedcovers. I can't comment on the food and dining as I chose not to eat, in part because the dining experience looks very uninviting, not nicely lit, and sort of creepy feeling. The staff were very nice in a genuine and normal way, not like the faux-obsequiousness you get at most Cancun hotels. The pina colada I had at poolside was commendable in that it was made from scratch instead of from a mix, and that makes all the difference. The pool area is small, but if you are like us, where the beach is what counts, the beach here is excellent--very deep, and ideal for swimming, sunning. The location is very good just behind Plaza Kukulcan and its restaurants and shops. I would stay here again if they fixed the internet and updated the bedding and beds. Read moreGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
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