3.9
out of 5
Good
(334 reviews)
(Neighborhood average
3.9)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
I have stayed at a few resorts in Cancun and elsewhere; this one is above average. I appreciated that the resort is "LGBT-friendly" and booked it for... this reason. There were a handful of gay couples, and we definitely felt welcome as two gay men. Kinky's, the nightclub, was a great time, and this is where the "LGBT friendly" really showed. There were primarily male (and a couple female) exotic dancers and a cabaret show led by an adorable gay emcee. Even the straight couples (which was most of the audience) had a blast. The food is really good - even the buffet. Only the Arabian restaurant disappointed, with bland food and the depressed, bordering on disgruntled, staff. The nightly shows were cute and fun but not magnificent, consisting of a handful of performers doing fire dancing or aquatic ballet or a Cirque du Soliel-style show for half an hour each night. The drinks were wildly inconsistent depending on the bar and the bartender; the bartenders could use some training. Most staff were incredibly friendly, but we consistently had problems with the front desk, who were rude on each occasion we visited it (not to mention having to wait almost 30 minutes to check in - a frustrating start to the holiday). The beach was beautiful - typical Cancun! - and the pools were nice, but there was a major lack of lounge chairs; they all seemed to be snatched up even before breakfast. All in all highly recommended; lost a star due to mediocre entertainment and some bad apples on staff. by Christopher from New York City on 04/15/13
