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The Royal Sunset Cancun All Incl is located in Cancun Hotel Zone, Cancun, Quintana Roo, Mexico
The Royal Sunset Cancun All Incl is classified as beach,spa,all-inclusive
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Rates displayed are for single or double occupancy per room per night based on the number of adults requested. Please note that extra people, children, rollaway beds and incidentals may be subject to additional charges at check-in.
Rates are subject to availability and may exclude additional taxes and charges imposed by the hotel. Some rates may require special identification.
We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.
The Cancun Hotel Zone rests on a slit of land bound by a lagoon and the turquoise waters of the Caribbean Sea. Sunseekers crowd the white-sand beaches. At night, the action moves to the restaurants, clubs, and bars that line Boulevard Kukulcán, the area’s main artery. This road passes by the El Rey ruins, believed to be a king’s tomb.see all hotels in Cancun
"Avoid at all costs! Dreadful hotel"
This hotel was possible the worst resort I have ever stayed at. Rooms were dirty... We flipped the cushion and there were public hairs!!! The food was so bad that I ate salads the entire time and I'm not picky with my food. No entertainment at the pool and the staff was not welcoming at all. Service was really bad... Just Avoid this place if you'd like […] to enjoy cancun Read moreGenuine Expedia guest review
"This hotel ripped me off !!!!!"
The hotel does not offer all the amenities that Expedia promised me. No free internet no flat tv no hair dryer no ipod docking station no bathrobes no slippers no premium bedding no clock no cd player these amenities are only for "members"Genuine Expedia guest review
"an awful place!"
stay away from this rci hotel.all benefits that are listed on expedia.com are only for rci members and the hotel timeshare owners. the room description and list of ameneties are not REAL!!!!!!Genuine Expedia guest review
"If you're not an "owner" here - you don't matter"
I would not recommend this hotel to anyone. When I booked it, I didn't realize that we were going to get harrassed to buy a time-share. We couldn't do anything at the hotel or any of the other related hotels until we went to this presentation. Finally gave in and our "salesman" was extremely rude. Since we were not "owners" at the hotel, we were placed […] in a room full of mold. Our room spelled, we could see the mold in our bathroom and there was a restaurant right outside our door. They made a lot of noise throughout the night at the restaurant which made for a lot of restless nights. I asked to move the first three days we were there and they told us that they would see what they could do. Needless to say, we were stuck in our room until my husband had enough the second to the last day so he asked to move ... and we were able to move to a beautiful room. Very frusterated that it took that long. The waite staff were great. Very helpful and accomodating poolside and by the beach! There were many things that were supposed to be included with our room (according to Expedia) ... but many were not. Lots of broken promises. One good thing out of our stay was the beautiful weather! Couldn't have asked for anything better. Read moreGenuine Expedia guest review
"Spend more money for a better place"
Less than thrilled with this place. Floor in room was DIRTY. Mold around toilet. Holes in walls around shower. No light in bathroom. Public areas of hotel very clean though and service from waiters was great. Can't have drinks in pool but there were numerous babies/toddlers in pool with nothing but bathing suits on - no diaper or swim diaper.....uck. […] Scum in pool. Same food on buffets night after night. Shows very amateur. Pool chairs are abundant and very comfortable. Beach great - very wide and clean. Lots of little kids. Only beer there was Corona. Spend a little more and go to Royal Solaris or better yet, Grand Royal Solaris. Read moreGenuine Expedia guest review
"Royal Sunset--Cancun--STAY AWAY!"
I NEVER write reviews (I think it's a waste of time)--but I feel compelled to do so this time. This was the worst hotel I have ever stayed at. There was mold growing all over the inside of the bathroom light fixture, the floor was dirty, the bedding had stains on it, the mini-bar wasn't stocked, there was no remote for the TV...I could go on and on. […] And this is even after we SWITCHED rooms because we were so disgusted with our FIRST room!!! I would NEVER go back to the Royal Sunset. The best part of the trip was that we got delayed at the airport for 12 hours (whoever says a 12 hour delay is a GOOD THING?!?!?)and the travel agency took us to an all-gormet all-inclusive resort in Riviera Maya to kill time--at least we got to stay in a REAL hotel for 10 hours! I own at a time share in Cabo (Pueblo Bonito Sunet Beach--which I HIGHLY recommend) so I know good resorts. Royal Sunset is NOT a good resort--it's not even decent. It's horrible. DO NOT STAY HERE!!!!! You will only be disappointed. It's worth spending more money so that you don't have to stay here. Read moreGenuine Expedia guest review
"완전 대 실망...호텔이 아닌 여인숙 수준임."
금액도 적은 금액이 아니고 상품평도 좋은편이라 믿고 예약했는데 정말 그 호텔의 수준을 보고 경악을 금치 못하였음. 아무리 올인클루시브라지만 그정도 요금을 받고 거의 여인숙 수준정도의 룸시설이라니..냉장고 손잡이도 부서지고, 화장실엔 욕조도 없고 목욕가운과 슬리퍼도 없고..그건 약과.. 침대 스프링이 너무 안좋아 허리가 아프고, 가장 경악스러운건 이불이 너무 불결해보임..새로 들어갔는데 쓰던 이불을 정리만 해놓은거 같은 상태..이불속에 머리카락들이 보이고..또 방에서는 쾌쾌한 냄새가 어찌나 나던지..가지고간 향수로 도배를 해놓고 나올정도였음. 호텔 수영장 물관리 수준도 엉망.수영장내에 음식물이 떠다니고 기름이 둥둥뜨고 너무 […] 지저분해서 절대 들어가지 않음.음식도 시간이 정해져있고 너무나도 단순한 음식수준이었음. 3박내내 한시라도 호텔 내에 있고싶지 않아 계속 밖에 있다가 들어감. 정말이지 생애 최악수준의 호텔이었음. 이런 호텔을 예약하여 불쾌하고 칸쿤 마지막 여행기억도 안좋게 만들게 되어 가족들에게 너무 미안하였음. 아무리 싼가격이라도 절대 가지 않겠음. Read moreGenuine Hotels.com guest review
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