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All hotels in Mexico City, Mexico
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1 room,  2 adults 
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Room 1:

Residencia Polanco

19.43665, -99.184808
2.5 stars
Newton 272, Col. Chapultepec Morales, Del. Miguel Hidalgo, Mexico City, 11570 Mexico ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $98
available on 05/25/13
Price Match Guarantee
3.1 31 5

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    • Hotel description
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    Image of Residencia Polanco, Mexico City
    3.1 out of 5 Good (31 reviews)
    (Neighborhood average 3.5)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    Perfect location. Walking distance from so many places to eat, shop, and entertainment. Loved the rustic decor. Very México! Reviewed by a Hotels.com guest on Oct 8, 2011

    Overview

    Location.
    Located in Mexico City (Polanco), Residencia Polanco is close to Museo Nacional de Antropologia, Parque Zoologico de Chapultepec, and Monumento a los Ninos Heroes. Also nearby are Castillo de Chapultepec and Chapultepec Park.

    Hotel Features.
    Dining options at the hotel include a bar/lounge. Breakfast is complimentary to guests on weekdays. Wireless Internet access is complimentary in public areas. The staff can provide limo/town car service and currency exchange. Additional amenities include a concierge desk, multilingual staff, and coffee/tea in the lobby. For a surcharge, guests have access to a roundtrip airport shuttle at scheduled times. Onsite parking is complimentary. The property may provide extended parking privileges to guests after check-out (surcharge). This is a smoke-free property.

    Guestrooms.
    Rooms feature balconies with courtyard views. The 23 guestrooms at Residencia Polanco include CD players and minibars. Beds have pillowtop mattresses, signature bedding, and down comforters. Guests can use the in-room complimentary wireless high-speed Internet access. Televisions are equipped with cable channels, free movie channels, and DVD players. All accommodations provide desks, safes, and direct-dial phones; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations, bathrobes, designer toiletries, and makeup/shaving mirrors. All units have kitchens with microwaves, coffee/tea makers, cookware/dishes/utensils, and kitchen linens. Additional amenities include complimentary bottled water and hair dryers. In addition, a turndown service is offered nightly, housekeeping is available daily, and amenities available on request include refrigerators.

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $98
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Standard room

    Preferential room

    Deluxe Preferential Room

    19.43665, -99.184808
    Hotel coordinates:

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    Map

    Residencia Polanco
    View Residencia Polanco on a map

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

      • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    • Minimum check-in age is: 18
    • American Express
    • MasterCard
    • Visa
    • Check-in time starts at: 3 PM
    • Check-out time is: 1 PM
    • Pets allowed
    • Pet policy - dogs and cats only
    • Maximum number of pets per room: 1
    • Pet maximum weight in lb is: 5
    • Parking height restrictions apply

    • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
    • A resort fee is included in the total price displayed.
    • All guests staying in hotel guestrooms must be registered with the hotel.
    • This property allows pets in specific rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Bar/lounge
    • Elevator/lift
    • Free guest parking during stay
    • Free Wi-Fi
    • Number of buildings/towers - 1
    • Number of floors - 4
    • On-site medical assistance available
    • Smoke-free property
    • Smoke-free property (fines apply)
    • Total number of rooms - 23
    • See more facilities
      • Year Built 1997
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cookware, dishware, and utensils
    • Cribs/infant beds available
    • Desk
    • In-room safe
    • Iron/ironing board
    • Kitchen linens (dishtowels, sponges, etc.)
    • Rollaway/extra beds available
    • Window opens
    • See more room details
      • Balcony
      • Bathrobes
      • Bathroom phone
      • Cable TV service
      • CD player
      • Ceiling fan
      • Coffee/tea maker
      • Complimentary bottled water
      • Courtyard view
      • Daily housekeeping
      • Designer toiletries
      • Direct-dial phone
      • Down comforter
      • DVD player
      • ESPN
      • Free local calls
      • Free movie channels
      • Free Wi-Fi
      • Hair dryer
      • Kitchen
      • Makeup/shaving mirror
      • Microwave
      • Minibar
      • Pillowtop mattress
      • Private bathroom
      • Refrigerator (on request)
      • Shower/tub combination
      • Signature bedding
      • Turndown service
    • Services
    • Concierge desk
    • Currency exchange
    • Express check-in
    • Free breakfast
    • Free parking
    • Limo or Town Car service available
    • Multilingual staff
    • Safe-deposit box at front desk
    • Self parking
    • Use of nearby fitness center (discount)
    • View more services
      • Airport transportation (surcharge)
      • Coffee/tea in lobby
      • Complimentary newspapers in lobby
    • Business & Event
    • 24-hour front desk
    • Dry cleaning/laundry service
    • Accessibility Features**
    • Accessible bathroom
    • Accessible parking
    • In-room accessibility

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Guests are offered a complimentary continental breakfast on weekdays.
    La rambla - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Closed Sunday.

    Recreation

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Aerobics nearby
    • Playground nearby

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Pet deposit: MXN 1000 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    All hotels in Mexico City, Mexico
    Map
      of

    Area map

    A short guide to Polanco

    The Polanco area is a collection of seven neighborhoods bordering Mexico City’s famed Chapultepec Park. Both residential and commercial, the area hosts trendy night clubs and high-end boutiques. Chapultepec Park contains many cultural and recreational attractions, including the amazing Anthropology Museum, with the largest collection of pre-Columbian art in the Americas on display.

    see all hotels in Mexico City

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Polanco Station - 900 yards

    0.50 - 1.0 mi

    • Anzures - 1000 yards
    • Polanco - 1200 yards
    • Avenida Presidente Masaryk - 1200 yards
    • San Joaquin Station - 1300 yards
    • Museo Nacional de Antropologia - 1300 yards
    • Museo Rufino Tamayo - 1400 yards
    • Jardin Botanico - 1600 yards
    • Auditorio Station - 1600 yards
    • Parque Zoologico de Chapultepec - 1700 yards

    3.0+ mi

    • Mexico City Intl. Airport (MEX) - 6.5 miles
    • Toluca Licenciado Adolfo Lopez Mateos Intl. Airport (TLC) - 26 miles
    • Cuernavaca General Mariano Matamoros Airport (CVJ) - 42 miles
    All hotels in Mexico City, Mexico
    Reviews
    • All (31)
    • Business (9)
    • Romance (0)
    • Family (4)
    • Friends (1)
    • Other (17)
    2.6 / 5
    Fair

    Score breakdown (from 9 reviews)

    • 5.0
      (0)
    • 4.0
      (3)
    • 3.0
      (1)
    • 2.0
      (3)
    • 1.0
      (2)

    Average rating for:

    • Cleanliness
      2.8
    • Service
      3.0
    • Comfort
      2.6
    • Condition
      2.6

    Reviews: Overall

    Residencia Polanco
    2.0 / 5
    Fair
    "Kitchen but no plates, utensils or cookware???!!!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    They call this a "Residence" but then don't give you any way to take advantage of the "residence" aspect of the hotel. Also the first night my room didn't have a dresser to even put my clothes away. When I complained they told me that not all the rooms have drawers, but they would get one for me. They were pleasant and the rooms were large and well-cleaned, […] but I didn't feel the way I should when I'm in a hotel away from home. Read more
    Genuine Hotels.com guest review
    4 night business trip in Mar 2013
    Evan
    US

    Residencia Polanco
    3.0 / 5
    Good
    "Comfortable, convenient"

    • Cleanliness
      4.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      3.0
    I was working nearby so this hotel worked perfectly. Excellent breakfast, easy to get around Polanco from here.
    Genuine Expedia guest review
    Business trip
    Oct 31, 2011
    David T
    US

    Residencia Polanco
    4.0 / 5
    Excellent
    "Great Value!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Perfect location. Walking distance from so many places to eat, shop, and entertainment. Loved the rustic decor. Very México!
    Genuine Hotels.com guest review
    2 night business trip in Oct 2011
    A Traveller
    US

    Residencia Polanco
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      2.0
    • Condition
      2.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Jun 2011
    A Traveller
    US

    Residencia Polanco
    2.0 / 5
    Fair

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      2.0
    Basic tending toward primitive. There are other options not too far above these prices that are better bets. Southwest Pilgrim
    Genuine Hotels.com guest review
    2 night business trip in Mar 2011
    A Traveller
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Residencia Polanco
    4.0 / 5
    Excellent
    "should be cheaper... Good food!"

    • Cleanliness
      2.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    Nice place, nice hotel. Over rated, should be cheaper. Not very clean. Excellent restaurant Cheap and very very good food!
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    A Traveller
    MX

    Residencia Polanco
    1.0 / 5
    Poor

    • Cleanliness
      1.0
    • Service
      1.0
    • Comfort
      1.0
    • Condition
      1.0
    Worse hotel ever......
    Genuine Hotels.com guest review
    1 night business trip in Apr 2012
    Juan
    CA

    The following reviews were posted by Hotels.com guests from other countries

    Residencia Polanco
    1.0 / 5
    Poor
    "Desastre Polanco"

    • Cleanliness
      1.0
    • Service
      2.0
    • Comfort
      1.0
    • Condition
      1.0
    Pesima experiencia. El inodoro tapado, la regadera tapada y no hay manera de ajustarla sin mojarte con agua fria, la tele se prende sola y el control no funciona, las sabanas huelen a polvo y humedad. No lo recomendaria ni a un enemigo.
    Genuine Hotels.com guest review
    2 night business trip in Mar 2013
    Humberto F
    MX

    Residencia Polanco
    4.0 / 5
    Excellent
    "Hotel Residencia Polanco de Mexico DF"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Un hotel agradable para descansar, por su equipamiento sirve para recibir personas y hacer negociaciones en la sala de estar que tiene. El lugar es adecuado, centrico, accesible para distintos lugares
    Genuine Hotels.com guest review
    1 night business trip in Oct 2011
    A Traveller
    MX

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

    All hotels in Mexico City, Mexico
    Review written by a customer who has booked on Hotels.com.
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    2.5 stars

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