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Residencia Polanco

2.5 stars

Newton 272, Col. Chapultepec Morales, Del. Miguel Hidalgo, Mexico City, 11570 Mexico ‎1-866-539-0036‎ | welcomerewards™

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Lowest price $102

available on 05/19/13

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Image of Residencia Polanco, Mexico City

3.1 out of 5 Good (31 reviews)

(Neighborhood average 3.5)
Hotels.com Guest Rating

It was well situated just a stone throw from downtown. Perfect location was really nice and pleasant. Only two minor things: 1 - I don't think the carpet... was vacuumed. 2- I had a loud neighbor upstairs just trampling the floor without a care! It was loud and sounded like spike heels:) I was up anyways so it did not wake me up, but I would have been ticked off if it did. The temperature was awesome, the service was great, but the Wireless was not so great. They could use a little bit of upgrade such as LCD TVs, brand new towels (they were aged but clean) and a few more AP (Wireless Access Points). But for the price and location, it is acceptable. I would go back and would also recommended it. Staff was attentive to all my needs. You what, maybe I should have simply asked to have the carpet vacuumed? Sily:( by Keith from AZ on 09/04/12

Overview

Location.
Located in Mexico City (Polanco), Residencia Polanco is close to Museo Nacional de Antropologia, Parque Zoologico de Chapultepec, and Monumento a los Ninos Heroes. Also nearby are Castillo de Chapultepec and Chapultepec Park.

Hotel Features.
Dining options at the hotel include a bar/lounge. Breakfast is complimentary to guests on weekdays. Wireless Internet access is complimentary in public areas. The staff can provide limo/town car service and currency exchange. Additional amenities include a concierge desk, multilingual staff, and coffee/tea in the lobby. For a surcharge, guests have access to a roundtrip airport shuttle at scheduled times. Onsite parking is complimentary. The property may provide extended parking privileges to guests after check-out (surcharge). This is a smoke-free property.

Guestrooms.
Rooms feature balconies with courtyard views. The 23 guestrooms at Residencia Polanco include CD players and minibars. Beds have pillowtop mattresses, signature bedding, and down comforters. Guests can use the in-room complimentary wireless high-speed Internet access. Televisions are equipped with cable channels, free movie channels, and DVD players. All accommodations provide desks, safes, and direct-dial phones; free local calls are offered (restrictions may apply). Bathrooms offer shower/tub combinations, bathrobes, designer toiletries, and makeup/shaving mirrors. All units have kitchens with microwaves, coffee/tea makers, cookware/dishes/utensils, and kitchen linens. Additional amenities include complimentary bottled water and hair dryers. In addition, a turndown service is offered nightly, housekeeping is available daily, and amenities available on request include refrigerators.

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Hotel Info: ‎1-866-539-8117‎

from $102

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Nights

1 room, 2 adults

Rooms

	Adults	Children
Room 1:	Number of adults in Room 0 age 18+	Number of children in Room 1 0-17

Standard room

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Deluxe Preferential Room

19.43665, -99.184808

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Map

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What you need to know

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Minimum check-in age is: 18
American Express
MasterCard
Visa
Check-in time starts at: 3 PM
Check-out time is: 1 PM
Pets allowed
Pet policy - dogs and cats only
Maximum number of pets per room: 1
Pet maximum weight in lb is: 5
Parking height restrictions apply

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
A resort fee is included in the total price displayed.
All guests staying in hotel guestrooms must be registered with the hotel.
This property allows pets in specific rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Amenities

General
Bar/lounge
Elevator/lift
Free guest parking during stay
Free Wi-Fi
Number of buildings/towers - 1
Number of floors - 4
On-site medical assistance available
Smoke-free property
Smoke-free property (fines apply)
Total number of rooms - 23
See more facilities
- Year Built 1997

Rooms (all rooms include)
Blackout drapes/curtains
Clock radio
Cookware, dishware, and utensils
Cribs/infant beds available
Desk
In-room safe
Iron/ironing board
Kitchen linens (dishtowels, sponges, etc.)
Rollaway/extra beds available
Window opens
See more room details
- Balcony
- Bathrobes
- Bathroom phone
- Cable TV service
- CD player
- Ceiling fan
- Coffee/tea maker
- Complimentary bottled water
- Courtyard view
- Daily housekeeping
- Designer toiletries
- Direct-dial phone
- Down comforter
- DVD player
- ESPN
- Free local calls
- Free movie channels
- Free Wi-Fi
- Hair dryer
- Kitchen
- Makeup/shaving mirror
- Microwave
- Minibar
- Pillowtop mattress
- Private bathroom
- Refrigerator (on request)
- Shower/tub combination
- Signature bedding
- Turndown service

Services
Concierge desk
Currency exchange
Express check-in
Free breakfast
Free parking
Limo or Town Car service available
Multilingual staff
Safe-deposit box at front desk
Self parking
Use of nearby fitness center (discount)
View more services
- Airport transportation (surcharge)
- Coffee/tea in lobby
- Complimentary newspapers in lobby

Business & Event
24-hour front desk
Dry cleaning/laundry service

Accessibility Features**
Accessible bathroom
Accessible parking
In-room accessibility

**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

Dining

Guests are offered a complimentary continental breakfast on weekdays.

La rambla - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Closed Sunday.

Recreation

The recreational activities listed below are available either on site or nearby; fees may apply.

Aerobics nearby
Playground nearby

Notification and fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Pet deposit: MXN 1000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

All hotels in Mexico City, Mexico

Map

Area map

A short guide to Polanco

The Polanco area is a collection of seven neighborhoods bordering Mexico City’s famed Chapultepec Park. Both residential and commercial, the area hosts trendy night clubs and high-end boutiques. Chapultepec Park contains many cultural and recreational attractions, including the amazing Anthropology Museum, with the largest collection of pre-Columbian art in the Americas on display.

see all hotels in Mexico City

Nearby Activities & Points of Interest

Less than 0.5 miles

Polanco Station - 900 yards

0.50 - 1.0 mi

Anzures - 1000 yards
Polanco - 1200 yards
Avenida Presidente Masaryk - 1200 yards
San Joaquin Station - 1300 yards
Museo Nacional de Antropologia - 1300 yards
Museo Rufino Tamayo - 1400 yards
Jardin Botanico - 1600 yards
Auditorio Station - 1600 yards
Parque Zoologico de Chapultepec - 1700 yards

3.0+ mi

Mexico City Intl. Airport (MEX) - 6.5 miles
Toluca Licenciado Adolfo Lopez Mateos Intl. Airport (TLC) - 26 miles
Cuernavaca General Mariano Matamoros Airport (CVJ) - 42 miles

All hotels in Mexico City, Mexico

Reviews

All (31)
Business (9)
Romance (0)
Family (4)
Friends (1)
Other (17)

3.1 / 5

Good

Score breakdown (from 31 reviews)

5.0

(3)
4.0

(10)
3.0

(8)
2.0

(7)
1.0

(3)

Average rating for:

Cleanliness
3.5
Service
3.5
Comfort
3.3
Condition
2.8

Reviews: Overall

Residencia Polanco

4.0 / 5

Excellent

"Great for the cost and location!"

Cleanliness
4.0
Service
5.0
Comfort
5.0
Condition
5.0

It was well situated just a stone throw from downtown. Perfect location was really nice and pleasant. Only two minor things: 1 - I don't think the carpet was vacuumed. 2- I had a loud neighbor upstairs just trampling the floor without a care! It was loud and sounded like spike heels:) I was up anyways so it did not wake me up, but I would have been […] ticked off if it did. The temperature was awesome, the service was great, but the Wireless was not so great. They could use a little bit of upgrade such as LCD TVs, brand new towels (they were aged but clean) and a few more AP (Wireless Access Points). But for the price and location, it is acceptable. I would go back and would also recommended it. Staff was attentive to all my needs. You what, maybe I should have simply asked to have the carpet vacuumed? Sily:( Read more

Genuine Expedia guest review

Other trip

Sep 4, 2012

Keith

Residencia Polanco

4.0 / 5

Excellent

"Great Value!"

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
3.0

Perfect location. Walking distance from so many places to eat, shop, and entertainment. Loved the rustic decor. Very México!

Genuine Hotels.com guest review

2 night business trip in Oct 2011

A Traveller

The following English reviews were posted by Hotels.com guests from other countries

Residencia Polanco

4.0 / 5

Excellent

"should be cheaper... Good food!"

Cleanliness
2.0
Service
5.0
Comfort
4.0
Condition
4.0

Nice place, nice hotel. Over rated, should be cheaper. Not very clean. Excellent restaurant Cheap and very very good food!

Genuine Hotels.com guest review

1 night business trip in Mar 2013

A Traveller

Residencia Polanco

4.0 / 5

Excellent

"Super ubicacion, un poquito rustico"

Cleanliness
4.0
Service
5.0
Comfort
4.0
Condition
3.0

If you're coming from abroad, you'll find this hotel in a superb location for a great price; all hotels around it are quite expensive. Polanco is a very safe and upscale neighborhood, yet very central. This hotel however is more of a b&b. Rooms may get cold (ask for a heater), and certainly not fancy. Yet there's a lot of room and a kitchen on each. […] I saved money and had all I needed, and certainly the staff was incredibly nice and attentive. Read more

Genuine Hotels.com guest review

2 night trip in Jan 2012

Luis

The following reviews were posted by Hotels.com guests from other countries

Residencia Polanco

4.0 / 5

Excellent

"como en casa"

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

Me encantaron tanto los espacios como el trato

Genuine Hotels.com guest review

2 night family trip in Dec 2011

A Traveller

Residencia Polanco

4.0 / 5

Excellent

"Residencia Polanco"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
3.0

El hotel está en una buena zona, la atención es realmente buena y lo mejor es que en ciertas habitaciones te puedes hospedar con tu mascota. Hace falta una remodelación a la cocineta y a la alfombra

Genuine Hotels.com guest review

1 night trip in Nov 2011

Patricia G

Residencia Polanco

4.0 / 5

Excellent

"Hotel Residencia Polanco de Mexico DF"

Cleanliness
5.0
Service
4.0
Comfort
4.0
Condition
4.0

Un hotel agradable para descansar, por su equipamiento sirve para recibir personas y hacer negociaciones en la sala de estar que tiene. El lugar es adecuado, centrico, accesible para distintos lugares

Genuine Hotels.com guest review

1 night business trip in Oct 2011

A Traveller

Residencia Polanco

4.0 / 5

Excellent

"Residencia Polanco, en el corazón de México, DF"

Cleanliness
5.0
Service
4.0
Comfort
5.0
Condition
4.0

El Hotel esta construido en una casona vieja de la zona de Polanco, la decoración es estilo rústico mexicano, el cuarto que ocupamos tenia una hermosa terraza para recibir el sol por las mañanas. La ubicación del Hotel es envidiable en donde distancia comoda para caminar, encontraran restaurantes, tiendas y parques. Gran opción de hospedaje ahora que […] visiten el DF Read more

Genuine Expedia guest review

Other trip

Oct 28, 2011

A Traveller

Residencia Polanco

4.0 / 5

Excellent

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
3.0

This guest did not leave a comment.

Genuine Hotels.com guest review

3 night trip with friends in Sep 2011

A Traveller

Residencia Polanco

4.0 / 5

Excellent

"Residencia Polanco"

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
3.0

El hotel es un poco rustico, sin embargo por lo que pagamos creo que estuvo muy bien. Nos hospedamos en una habitacion tipo suite, la cual estaba limpia y comoda. Hacia un poco de frio y solo la habitacion principal contaba con calentador electrico. La comida del restaurante es muy buena. El servicio en general estuvo muy bien. Queda cerca de muchos […] lugares para salir a comer o pasear. En nuestro caso, tuvimos que visitar la Cd de Mexico para realizar algunos tramites. El hotel cumplio con nuestras expectativas. Read more

Genuine Hotels.com guest review

1 night trip in Jan 2011

A Traveller

Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

All hotels in Mexico City, Mexico

Review written by a customer who has booked on Hotels.com.

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Rooms

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Room 1:

Residencia Polanco

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Overview

Enter dates to check prices

Standard room

Preferential room

Deluxe Preferential Room

Street map

Legend

This hotel does not match the following selections

Genuine reviews

Why book with us?

Our loyalty program

Map

What you need to know

Amenities

Dining

Recreation

Notification and fees

Terms & conditions

Area map

A short guide to Polanco

Nearby Activities & Points of Interest

Less than 0.5 miles

0.50 - 1.0 mi

3.0+ mi

Score breakdown (from 31 reviews)

Average rating for:

Cleanliness

Service

Comfort

Condition

Reviews: Overall

Cleanliness

Service

Comfort

Condition

Cleanliness

Service

Comfort

Condition

The following English reviews were posted by Hotels.com guests from other countries

Cleanliness

Service

Comfort

Condition

Cleanliness

Service

Comfort

Condition

The following reviews were posted by Hotels.com guests from other countries

Cleanliness

Service

Comfort

Condition

Cleanliness

Service

Comfort

Condition

Cleanliness

Service

Comfort

Condition

Cleanliness

Service

Comfort

Condition

Cleanliness

Service

Comfort

Condition

Cleanliness

Service

Comfort

Condition