Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.
Breakfast is available for a surcharge and served each morning in the restaurant between 7 AM and 11 AM.
Balcon del Zocalo - Overlooking the city, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
The recreational activities listed below are available either on site or nearby; fees may apply.
Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
"Safe for your family"
The most important for me was the security I felt there. The hotel was superb and the customer safety was just as great. The restaurant served excellent meals!Genuine Expedia guest review
"OK to stay for a few nights."
Too noisy outside on the street and the staff although friendly was quite incompetent in solving an issue with my Expedia reservation. It is close to everything however.Genuine Expedia guest review
"Concern of food and safety"
The room had a window at the aisle side. Housekeeper had left the window open and had break. Also the housekeeper did not close the window after housekeeping. => Unsafe. Because there are my passport, PC and tablet in the room. The hotel has restaurant on the 6th floor. The atmosphere and the view is good. But the waiter took the wrong order. And the […] food was not delicious because it was too salty. The internet is too slow. It can not be used for business. Read moreGenuine Expedia guest review
"Good Locations and Safe Hotel"
Staff are very courteous, helpful, I would like to come back and recommend to my friends and family.WE enjoyed the stay.Genuine Expedia guest review
"Never stay at this hotel!"
The room the I spent in was horrible! Unclean Sheets are smelly No enough space to walk around Water is rusty Towels are dirtyGenuine Expedia guest review
"HOTEL HOLIDAY INN ZOCALO"
The hotel was located in the best part of the city. The rooms were great except that the bathroom was not private. For the price that we paid, it should have included breakfast. But overall, I would recommend the hotel on just the location.Genuine Expedia guest review
"Right on the Zocalo"
We have stayed at this hotel several times. It is not a luxury hotel by any means, but is comfortable & very well located for our interests (near to many museums). the roof terrace is most pleasant. Rooms are small but adequate.Genuine Expedia guest review
"Great location , the building looks just renewed"
The hotel is in the city center, good area , good value for you money , it is a small building , but it has all you need, the terrace is lovely , you must eat there at some time , amazing viewGenuine Hotels.com guest review
"Best Location!"
The hotel is in a very safe location! Great custumer service can't wait to go back!Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Excellent location and comfortable hotel"
The hotel terrace overlooks the Zocolo, and the rooms inevitably have some noise. But it is comfortable, fairly efficient and a pleasant place to be in the city centre.Genuine Expedia guest review
"Excellent hotel"
The room was small, but had all you needed - after all, there is that much to see in Mexico City that you won't spend much time inside it unless you're sleeping! Although noisy on the first night, the remainder of the week the hotel noise level was perfectly acceptable. Housekeeping did a splendid job, and the room was always clean and tidy on our return […] from sightseeing. The breakfast buffet is massive, well varied, and changes from day to day - there was always something different, and it was all delicious - on several days we ate so much that the breakfast lasted us for the entire day. Eating out on the restaurant balcony was a treat in itself, with the view of the Metropolitan Cathedral, the National Palace, and the Zocalo (Main Square). The hotel is situated right in the centre of the old town, and you can quite easily spend a week there and not see everything there is to see within walking distance ... but if you want to go further out (and you really should visit the pyramids at Teotihuacan and the canals at Xochimilco), the hotel will sort transport for you and are very helpful. Despite some rather dodgy reviews in travel books, I think it's also worth noting that I found the centre of the city to be both friendly and safe. All in all, a splendid place to stay, in a splendid place. Read moreGenuine Expedia guest review
"a great, central spot with a bird's eye view the zocolo"
The staff of this hotel were generally obliging and helpful. However, the person operating the tourism section in the hotel lobby could do with an in-service course on the need for providing detail (times, programme of events and what 'including lunch' actually means) to the prospective customer. Still, the intensity of traffic in this city of c.28 […] million people might help explain the difficulty under which such people operate. Intending guests should understand that a room with a street view might mean a half a window with a glimpse of the outside world. Still, despite the above comments, our stay was enjoyable. The rooftop restaurant provided good service and a super view of the square. Read moreGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Hotel no recomendable"
Mala recepción, la habitación, pequeña con 2 camas individuales que obviamente no eran comodas. el personal de la recepcion no hizo ningun esfuero para satisfacer las necesidades de otra habitación. escaza ventilación en la habitación habia dificultad para abrir la habitación con las tarjetas-llave. La pantalla del televisor pequeña e incomoda por lo […] alto, debe de estar cuando mucho a la altura media de los ojos.- no pudieron sumar mis puinto del pryoriti. Read moreGenuine Expedia guest review
"En el corazón de la ciudad"
Excelente vista del Restaurant. Muy buenos alimentos y muy buen servicio.Genuine Expedia guest review
Der kunne ikke fås et værelse som bestillt, med 2 senge og vindu udad. Enden var det et meget lille værelse med dobbeltseng og en minivindu udad i 2 m højde, hvor man slet ikke kunne se ud, eller et værelse med 2 senge med vinduet indad, uden frisk luft. Personalet var delvist ikke særlig venlige og hjælpsom.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Todo excelente, muy buen srvicio"
This guest did not leave a comment.Genuine Hotels.com guest review
"ESTANCIA"
LA UBICACIÓN DEL HOTEL ES MUY BUENA LO MISMO QUE LA COMIDA, LA ATENCIÓN FUE BUENA PERO NOS DIERON UN CUARTO MUY PEQUEÑO A PESAR Q LES DIJIMOS QUE IBAMOS A ESTAR UNA SEMANA, EN UNA CAMA MATRIMONIAL ESTAN MUY INCOMODAS 2 PERSONAS SI CORRIGIERAN ESTO Y TUVIERAN CAMAS KS SERIA EXCELENTE Y COMODO EL HOTEL, PUES NO ES BARATO.Genuine Hotels.com guest review
"zentrale Lage, herrliche Terasse mit Blick auf die Kathedrale und den Zokalo und das wars auch"
zentrale Lage, herrliche Terasse mit Blick auf die Kathedrale und den Zokalo sonst schlechter sevice , sehr kleine Zimmer, beim Frühstück waren die Tische ( um 09 uhr) noch nicht vorbereitet, große Auswahl beim frühstück nur wenn das Hotel gut belegt warGenuine Expedia guest review
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