3.8
out of 5
Good
(136 reviews)
(Neighborhood average
4.1)
Hotels.com Guest Rating
Hotels.com Guest Rating
TripAdvisor Traveller Rating
We ended up staying a number of nights here.. both at the start of our trip and as we passed through Tokyo on trips to Kyoto and Aomori. In all instances,... the staff was courteous, willing to help non-Japanese speakers and tremendously accommodating to our requests - that including storing luggage, arranging to have our luggage sent on to another hotel and arranging for bus transport to the airport. I just can't say enough about the smiles and willingness to help no matter how trivial the request. Having a 7-11 next door and a decent coffee shop and restaurant (Wisteria) upstairs also helped on occasion. It took awhile to get used to the bathrooms in our rooms - smallish by American standards and had the feel of an "insert" but everything worked and our requests for extra pillows and towels were met without issue. Japanese hotels provide many more "extras" in the bathroom however - including sponge, shaver, etc. Shampoo, conditioner and body wash are provided in on-wall dispensers in the shower. The hotel is about 15-20 mins from Tokyo Station making it very convenient for us as we took the subway and Shinkansen many times on our tourist trips. Overall a great experience for first-time Japan travelers. by a Hotels.com guest on 08/13/12
